Unfortunately Jim was not very responsive so I ended up going with another agent after waiting for…read morea response. Wish I would have gotten the same positive experience as others.

I spoke with Scott this morning regarding Health Insurance. He was AMAZING AND KNOWLEDGEABLE! I…read morevery much appreciate him!

My family and I have been with Lucas insurance for over 30 years! They are an amazing company and…read morealways provide a personal touch! We have been in some very tough situations and they've always been there for us like family! I would highly recommend Lucas insurance! They are professional, very well priced, and provide excellent service!!!!

My daughter is a first time driver trying to get quotes for auto insurance. She was extremely…read moreconfused as to why the person she spoke to, Mindy, was so rude and hung up on her. After speaking with us, her parents, I then tried to call the company back. Mindy answered the phone again, stated that she is in fact the one that spoke to my daughter. She refused to let me speak to anyone else, stated that she is the manager. She was extremely rude to me and even hung up on me. That is really unfortunate. I would never do business, nor refer anyone to do business, with this company. I'd give less stars if I could.

She is very personable and was able to help my son with insurance with the fair plan and a wrap…read morearound police.

I was in the market shopping for home insurance and came across Anne due to her glowing reviews…read moreonline. She was extremely responsive and drew up the necessary paperwork within the same afternoon. Her attention to detail, professionalism, and honesty (especially in the insurance industry) provided a wonderful customer service experience. Like many others have stated, I would definitely recommend Anne to anyone in the area needing any kind of home/auto insurance.

Crystal is AMAZING! As a lender, I always need a fast and reliable insurance agent. Her prices…read moreusually beat competitors as well!

Extremely professional, quick with communication, and best of all: gave me the best quote for…read morehomeowner insurance out of like 8 different companies. Definitely recommend Crystal! :)

This team was incredible in helping me out with getting my homeowners insurance and saved me money…read moreon my auto. Highly recommend. Connie was our contact and was helpful all the way around. -Bryan M

I have been with Allstate Insurance since 2010. The agents and producers there have always been…read moreable to help me and my family with our insurance needs. My latest call was with Emily and we were trying to figure out my Homeowners policy with Pacific Specialty and why I can't find it on the website. She assured me that my policy was active and enforced. This eased my stress and I was very happy with our interaction.

Mori is a great representative. She is honest and trustworthy. I will check with her next year as…read moreshe advised me to keep what I have for now

I had some questions about a specific situation and ended up speaking to Mori. Even though I'm not…read morecurrently one of her clients, she spent a good amount of time talking with me, answering all of my questions, and even offering to help. The level of customer service and willingness to be of service was beyond - and she was really nice as well! In a world where customer service has seemed to fade, this call was a refreshing reminder of what good customer care looks like. Thanks!

Hello I want everyone to know if you are looking for a great insurance company with an excellent…read moreset of workers you must try Tony Kim - State Farm Insurance Agent. I have been with this agent over 30 years and I am so happy with then all the sales associates are great , very patient and easy to work with. Always eager to answer every question with answers, they are very knowledgeable about thei job and ready to give you the best service. Thank you Ruby Innis Cottle

My mother has been with Tony for over 40 years never thought we'd be here but this review is very…read morenecessary and won't be the last step we take. My mother has a 2009 Nissan, it's been fully covered by this office for over a decade and for some reason for the last few months we have been having problems when it comes to her bill. It is never the same amount each month and when you call to see what's going on they blame California going up on prices and will say you made changes to your account that you and God himself know you did not. My mother's bill went from 72$ to $138 to $369 dollars in the matter of 2-3 months even though her car has not moved for over two years leading to no damage or accidents or even increase in mileage. I called yesterday and spoke to a nice lady (can't remember name but it was not Leslie or Olga) to get a understanding of what the hell is going on she seemed as confused as me but end up finding out someone changed my mothers mileage from 8k to 12k not based on my mothers mileage but based on what drivers are doing in the area????? I said that is crazy because my mom does not drive and it's not fair to be paying for a quote thats not accurate for HER driving. She said she could have them make an adjustment if they could get a updated odometer I explained that my mothers car is dead and unable to even open so we would need to call road ride service in order for that to happen but because they closed at 5 it wasn't enough time so I told them I would call back in the morning after we got the car jump started. Skip to the next day I go through the app to call for roadside service and I'm hit with a message saying that I don't have roadside service which is ridiculous because we have been using that 5 times a month damn near for the last two years minus these past few months because my mother has been in and out the hospital due to Covid so it was of no use recently. I call the office to get more clarification of what is going on and that's where I am greeted from the lady Olga who decided to laugh in my ear while I explained how unfair this is especially for a 83 year old woman who is trusting in you guys to handle her account accordingly especially since she's been with him for 40+ years. She looks at the account and tells me that my mother doesn't have road side service because she doesn't have collision...meanwhile my mother nor I have called to remove that but when I told her that she says thats what the agent Leslie wrote in the notes so there is nothing she can do about it I would have to talk to the person who wrote the note. Mind you this is not the first time this Leslie person has messed up our account or made things difficult where I had to call the next day and try to convince these people she made the mistake. Even got on the phone with her where she told me I was lying and I decided I would never have her help me again. Unfortunately I fucked up talking to her again a few weeks moving to fast and not realizing who I was talking to. Just stay away from here man. Now my mothers insurance is canceling tomorrow because in order to get road side service back on they are requiring I pay for liability when my insurance should be full coverage. It's such a let down to have to go through this now my mother is worried for her life insurance policies because these people obviously don't care about their customers anymore just trying to rip any amount they can from older folks and anybody else who doesn't pay attention to their account. My best advice if you have to deal with these people to avoid the hassle of moving things over go through the customer service line rather than the office ...the calls are recorded and they won't have the chance to lie on you.

MaxPro changed my mind about the Insurance industry. I used to think I was just throwing money into…read morea hole and receiving terrible customer service in return. My previous providers took no time to help me understand what I was purchasing or how it protected (or didn't protect) my company. I wondered if they were even trying to get competitive rates for me. The team at MaxPro has been night-and-day different!! They have educated me about the liability, workers comp, umbrella, course of construction and auto insurance lines we purchase. They have also fought hard to save us a lot of money.  They are incredibly responsive and available whenever I need them. If I could give them more than 5 stars, I would. Thanks, MaxPro!

Jared Bradshaw Insurance is a full service agency with amazing customer service. I send all my…read morefriends and family there. He does it all! Auto, home, life, business, workers comp, group health ins, and retirement planning! One stop insurance! I have shopped all over the Internet and his pricing was the best! Thank you Jared!!!

This company is FRAUD. They take my money out of my retirement account every month for the last 5…read moremonths and I haven't receive any type of benefits. I have not received any information or insurance card to use it. I called them many times, left them messages and also sent them emails. No one from this agency has reach out to me. I receive 210 dollars a month from my pension, and this company still wants to steal my money. After I called to this agency (1800-817-8838) a total of 8 times today (8/25/2022), I finally got through with a representative, Jackie. She said that my dental plan will be canceled on 9/1/2022. I have a screenshot of the number of times I call them. I also recorded the conversation to ensure that my dental plan will be canceled. I asked them for my refund and of course it was denied. I guess everyone wants free money this day. If I don't see my plan get canceled on 9/1/2022, I have all my documentation, a recorded conversation and emails to show that I reached out to Pacific Group Agencies, since June, July and August, then I believe can move forward to file a claim with California Department of Insurance, which Jackie told me on the that her agency is licensed and regulated by them ( http://www.insurance.ca.gov). This is not threat, I have looked at the claim on the website. Department of Insurance makes it very easy to file directly on their website. If anyone has issues with this company, please look at Department of Insurance website. Please make your write down the date and time of your calls, take photo or screenshots of your emails, and record them if get a hold of them. It is very easy to record them on IPhone.

This company was able to get $ taken from my retirement check without my knowledge. When I called…read moreand spoke to a "Greg" he would not give his last name and hung up on me.

I have been an Auto Club member for about 30 years and I frequently forget about all the services…read morethey provide at the office. I came in to pay my wife's registration for her car because of course she waited til the last day to do it. The line was super short. When I got to the counter the clerk was super friendly and helpful. She noticed I was missing a form that was not given to me by the dealership when we did a recall a few months prior. So she told me to get the form from the dealer where we did the recall. It was just down the street so I ran there, got the form and returned to AAA. She instructed me to skip the line upon return and she took me as soon as she was done with the customer she had in front of her, despite the line being slightly longer this time. Overall the entire process took about an hour, with all the driving to different locations. It was a lot better than I expected and the registration payment was posted that day. I definitely recommend using the services available here.

This place is gone down, no customer service.Since you walk in you are treated with pure attitude…read more Instead of asking hoe they can help they are ready to tell you they can't help you. It used to be convenient to go here instead of the dmv but now it's just like the dmv. They are so ready to upsell you insurance or travel packages. There travel packages are a scam. You can find them for way less on your own. Most people don't know but if you don't pay your full insurance premium upfront then they charge you interest to make monthly payments. No other insurance company does this. They are barely hanging g in to my business.