She is very personable and was able to help my son with insurance with the fair plan and a wrap…read morearound police.

I was in the market shopping for home insurance and came across Anne due to her glowing reviews…read moreonline. She was extremely responsive and drew up the necessary paperwork within the same afternoon. Her attention to detail, professionalism, and honesty (especially in the insurance industry) provided a wonderful customer service experience. Like many others have stated, I would definitely recommend Anne to anyone in the area needing any kind of home/auto insurance.

Unfortunately Jim was not very responsive so I ended up going with another agent after waiting for…read morea response. Wish I would have gotten the same positive experience as others.

I spoke with Scott this morning regarding Health Insurance. He was AMAZING AND KNOWLEDGEABLE! I…read morevery much appreciate him!

Hello I want everyone to know if you are looking for a great insurance company with an excellent…read moreset of workers you must try Tony Kim - State Farm Insurance Agent. I have been with this agent over 30 years and I am so happy with then all the sales associates are great , very patient and easy to work with. Always eager to answer every question with answers, they are very knowledgeable about thei job and ready to give you the best service. Thank you Ruby Innis Cottle

My mother has been with Tony for over 40 years never thought we'd be here but this review is very…read morenecessary and won't be the last step we take. My mother has a 2009 Nissan, it's been fully covered by this office for over a decade and for some reason for the last few months we have been having problems when it comes to her bill. It is never the same amount each month and when you call to see what's going on they blame California going up on prices and will say you made changes to your account that you and God himself know you did not. My mother's bill went from 72$ to $138 to $369 dollars in the matter of 2-3 months even though her car has not moved for over two years leading to no damage or accidents or even increase in mileage. I called yesterday and spoke to a nice lady (can't remember name but it was not Leslie or Olga) to get a understanding of what the hell is going on she seemed as confused as me but end up finding out someone changed my mothers mileage from 8k to 12k not based on my mothers mileage but based on what drivers are doing in the area????? I said that is crazy because my mom does not drive and it's not fair to be paying for a quote thats not accurate for HER driving. She said she could have them make an adjustment if they could get a updated odometer I explained that my mothers car is dead and unable to even open so we would need to call road ride service in order for that to happen but because they closed at 5 it wasn't enough time so I told them I would call back in the morning after we got the car jump started. Skip to the next day I go through the app to call for roadside service and I'm hit with a message saying that I don't have roadside service which is ridiculous because we have been using that 5 times a month damn near for the last two years minus these past few months because my mother has been in and out the hospital due to Covid so it was of no use recently. I call the office to get more clarification of what is going on and that's where I am greeted from the lady Olga who decided to laugh in my ear while I explained how unfair this is especially for a 83 year old woman who is trusting in you guys to handle her account accordingly especially since she's been with him for 40+ years. She looks at the account and tells me that my mother doesn't have road side service because she doesn't have collision...meanwhile my mother nor I have called to remove that but when I told her that she says thats what the agent Leslie wrote in the notes so there is nothing she can do about it I would have to talk to the person who wrote the note. Mind you this is not the first time this Leslie person has messed up our account or made things difficult where I had to call the next day and try to convince these people she made the mistake. Even got on the phone with her where she told me I was lying and I decided I would never have her help me again. Unfortunately I fucked up talking to her again a few weeks moving to fast and not realizing who I was talking to. Just stay away from here man. Now my mothers insurance is canceling tomorrow because in order to get road side service back on they are requiring I pay for liability when my insurance should be full coverage. It's such a let down to have to go through this now my mother is worried for her life insurance policies because these people obviously don't care about their customers anymore just trying to rip any amount they can from older folks and anybody else who doesn't pay attention to their account. My best advice if you have to deal with these people to avoid the hassle of moving things over go through the customer service line rather than the office ...the calls are recorded and they won't have the chance to lie on you.

Crystal is AMAZING! As a lender, I always need a fast and reliable insurance agent. Her prices…read moreusually beat competitors as well!

Extremely professional, quick with communication, and best of all: gave me the best quote for…read morehomeowner insurance out of like 8 different companies. Definitely recommend Crystal! :)

I'm a new driver and had been looking around for a while trying to find the best auto insurance…read more Lucas Insurance made the whole process so easy and gave me the best rate I found! Everyone was super helpful and made everything quick and stress-free. Thank you, Lucas Insurance!

My family and I have been with Lucas insurance for over 30 years! They are an amazing company and…read morealways provide a personal touch! We have been in some very tough situations and they've always been there for us like family! I would highly recommend Lucas insurance! They are professional, very well priced, and provide excellent service!!!!

Wow, the place looks like they just opened up even though they have been there for years. I was…read moretold that they had remodeled recently. The staff was helpful and friendly. It's also one of the biggest locations that I have visited.

I have been an Auto Club member for about 30 years and I frequently forget about all the services…read morethey provide at the office. I came in to pay my wife's registration for her car because of course she waited til the last day to do it. The line was super short. When I got to the counter the clerk was super friendly and helpful. She noticed I was missing a form that was not given to me by the dealership when we did a recall a few months prior. So she told me to get the form from the dealer where we did the recall. It was just down the street so I ran there, got the form and returned to AAA. She instructed me to skip the line upon return and she took me as soon as she was done with the customer she had in front of her, despite the line being slightly longer this time. Overall the entire process took about an hour, with all the driving to different locations. It was a lot better than I expected and the registration payment was posted that day. I definitely recommend using the services available here.

I called Russo Insurance for a quote today after seeing their 5 star reviews online and spoke to…read morethe owner Mr. John Russo. I was absolutely blown away by the unbelievably helpful and extremely knowledgeable customer service Mr. Russo extended to me while on the phone seeking an auto insurance quote! I have done business with many different insurance companies in my lifetime, and not one of them has come close to the customer service I received from Mr. John Russo!! I will be using Russo Insurance Services when I move back to California and feel beyond blessed to have found this highly professional insurance company on Yelp today!!! It doesn't get any better than this in the world of insurance companies, and I'm one picky woman!!! I give Mr. John Russo and his company Russo Insurance Services a million stars.....easily!!!

Best in the business hands-down I've been with them for 15 years. John and the girls are top…read morenotch!!!! James Jordan

They have always handled my insurance needs, are extremely responsive when I need help, and have…read moremade insurance an after thought for us. Highly recommended!!

Carlos and his team were very helpful, and knowledgeable in the non-profit arena, something I was…read morenot. They are very professional, quick and efficient. Thank you!

Horrific company - Stephanie the Supervisor is a fraud. They are keen on getting as much money out…read moreof you as possible. Just as everyone says on here - They truly keep moving your due date and try to drop charges like late fees on you all the time. They never claim responsibility and our literally just collecting money. HUGE SCAM - STAY AWAY STAY AWAY STAY AWAY I CAUGHT THEIR SUPERVISOR LYING TO ME AVOID AT ALL COSTS

Do not use this company for auto insurance. Definitely do not give them your card information for…read moreauto withdrawal. They will over charge you multiple times in same month. Even when you do not have a payment. I have been waiting for 2 weeks for them to fix it. Claims it was a computer issue. But 2 weeks later, still not fix. Nothing but thiefs......

Great service always!! Roadside service was eas, complete and fast today when we needed them. Thank…read moreyou!!

I have been with this insurance agency for at least 25 years. Jeanette and her staff have always…read moremet our changing insurance needs with a commitment to get us the best insurance for the lowest cost. Everyone is so kind and helpful. Highly recommend!