great service from all the workers. They were all helpful and friendly and answered all my question.read more

Great friendly service. Plenty of parking. Right off the highway. Nice building. Would do business…read morehere again.

This bank branch provided me one of the best customer service. They are very thorough and very…read morehelpful. Jeanine and Brian are awesome. It feels like the old banking ways when everyone knows everyone and willing to help the people in need especially in certain circumstances. Plus, free hand sanitizers! Kudos!

10440 S Cicero Ave, Oak Lawn, IL 60453 Branch…read more Sebastian, I will do business with You anytime. You are a problem solver and understand how to talk to people. You have a bright future my friend. I needed a simple solution and made three phone calls including an excruciating 800 call in which a non English speaker insisted on read a disclosure. Painful and stupid. I call Sebastian by chance, and he came through with an elegant solution. He talked me through it and it worked. Thanks Again.

On Saturday 8/21 at approximately 1:40pm I was in the drive through to make a deposit. The cash…read moreportion of my deposit was $453 to be exact. Well, after several minutes waiting, the teller tells me that the cash portion is wrong, less than $453. I said no, she said yes. I said then give me everything back, I'm coming inside. As she's sending the cash and other things back she claims to have "run it through the machine" 5 times and informed me that she will have another banker assist me. So I park, go inside and the new teller watched me count $453. Did it ever occur to the other teller to manually count the cash?!?! Lazy, incompetent and quite possibly corrupt. Made me wonder if I just took her word for it what would have become of the extra cash. Hmmmmm

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

I was at Downers Branch today. I had the privilege of having Shelia help me. She couldn't of been…read morebetter. The negative remarks must be from pure jealousy. Shelia is a beautiful lady and woman get intimidated and say negative things. If you get a chance to have Shelia help you feel very good about it.

If you want to ruin your day, go to this place and ask a question. Everyone doesn't know what are…read morethey doing there. Today I went to ask about unknown transactions on my account, the guy was clicking computer for 5 minutes and answered " Honestly, I don't know.., come back tomorrow.." Seriously??? A year ago, I needed to transfer money, I went 2times and after 2nd time just gave up and went to different location. At that time lady was saying " Sorry i dont do this a lot, I think my username is locked.." LOL i think even high school student is more responsible than these ppl working there. Worst bank ever!!!

I've been banking here for about 15 years. Always a good experience. Friendly associates and good…read moreservice

I have been with Chase for as long as I can remember and they get the job done well enough…read more However, I found myself needing a banking specialist and was prepared to be disappointed. However, Calvin Lucas, he is amazing and empathetic to my situation while being the quintessential professional. He represents this branch impeccably. He made the difference between just a bank and a genuine neighborhood personal banking institution. He needs to be commended for being an outstanding representative of why I chose Chase decades ago. Thank you!

I stopped in to get change & was told there is no tellers & they don't provide those services at…read morethis location. Three people just sitting around seems like not a very good use of this building. Won't be back because there is no use for me here!!