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    Citibank

    2.1 (58 reviews)
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    Services - Citibank

    Personal banking

    Citibank Photos

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    The worest customer service ... by far! 1- Unknowladgable Teller "Diana" 2- Very rude attitude. Even the branch manager, I asked for a business card he was like " Go grab one from the table!" No wonder why it has a 1 star review. Citibank might need to close that branch or replace the staff!

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    1 month ago

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    1 month ago

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    2 months ago

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    5 months ago

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    7 months ago

    No complaints love the help of opening a safety deposit box agents were able to assist me

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    9 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    Worst customer service. Failed to even try and help solve my bank issue. Never coming here again

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Horrible customer service! Not one person in the bank when I arrived. They had me sit a wait to see the bank for 20 minutes.

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    5 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    17 years ago

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    2 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Fast service! Great bank. Negative reviews are crazy people are always mad about paying for something.

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    6 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Citibank

    Review Highlights - Citibank

    This review is for the teller Cindy A.

    Mentioned in 4 reviews

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (76 reviews)

    I am not a client of bank of america. I drove my 84 year old father in law (handicap) to conduct…read moresome banking business. My understanding is he wanted to check his account for a specific check that paid or is lost to place a stop payment. We walked in, my father inlaw stood in line where there two tellers in attendance. A line formed behind him. After speaking with the teller letting her know the circumstances behind his concerns. She advised him that it would be best to see a behind the desk associate. He walked over found two associates talking in a corner he interrupted their conversation asking for assistance. One associate advised my father I law to walk with her across the lobby to the podium to see if there is a 4:30 appointment as it was 4:33. And no ine was waiting it seems unlikely there's anyone waiting for their appointment. The male associate had to use a pin code to go behind the counter to speak with the FSR (financial service manager) to see if there was an appointment. Meanwhile my father inlay is holding on to the podium to steady himself. Once the male associate returns he advised he doesn't know if there's an appointment. The female associate asked my father inlaw to now walk with her back to her desk have a seat, she will arrange an appointment for tomorrow to come back to the bank to see if that check posted or what can be done if the check hasnt posted yet. I am an associate at a financial institution, I know this bank account search should take no more that 10 min. His appointment is for tomorrow at 9am. I advised this associate that I work in banking seems like an easy thing to look at his account. She gave me a face as if to say oh really?! I said I get it -this is your protocol. She says because we are so close to closing (at 5pm) We drove back home. My father inlaw called the automated customer service searched for the check and placed a stop payment -this took my father inlay less than 10 minutes. I know someone is reading this saying he should have done this to begin with, or why not online? My father inlay comes from a generation where banking is done face to face. The customer service is not found in this banking location. Its just absent this will lead to a distrust in banking. My advise to this location do better!

    Worst service experience. There was only one teller available while five personal bankers were…read morestanding around. I will not be returning to this location.

    Citibank - banks - Updated July 2026

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