This company in my opinion is shitty. I got an ETA of 28 minutes. They picked up another job…read moreextending my wait time and then the dastardly canceled on me. Lackluster greedy for money scandals in my opinion

We are from Maryland and had a blowout on the side of 301. James answered the phone and was so…read morepolite and offered to come out and help us change our tire. He did a great job in a timely manner and at a reasonable rate. Thank you so much, Spartan.

Thanks seems like a decent company. The tow didn't work out but the company did their best…read more ...Update: Thanks for following up with me. I appreciate it.

After leaving the gym, I went to turn on my car and the battery had died. Thankfully, I have AAA…read moreand gave them a call. They were able to get me connected with Gainesville Towing Service to service me. Thankfully with AAA it does give a bit of a discount for a new battery and received a good quote. The company quoted me a wait time of 20 minutes or so as it was 5pm traffic time. The driver was in communication with me as it took longer than 20 minutes. About 40 minutes later, my driver arrived and apologized for the wait and did explain he was on the driver available and was coming from the opposite side of town. He did his diagnostic test and confirmed my battery was pretty much on its way out. The service in total took about 15 minutes and was seamless. I do appreciate his professionalism in spite of AAA's miscommunication via text service about the wait time.

Body shop closed but I hope they still do towing. Fastest, kindest towing i have ever used. I had…read morewaited for AAA for hours and called Max's (Pickle) on suggestion of my mechanic. Complete relief. A few years back, he even took me home. Love them!

I called almost every towing company in town and they were 2 hours away and kept raising their…read moreprices. I called Max and got towed in less than 30 minutes for $65. The driver was really friendly and helpful. I think his name was Pickel.

They went above and beyond to assist me in a timely manner. They are my"go to" auto mechanics from…read morenow on. I cannot recommend them highly enough! They are 10 stars above a 5 star rating system. Don't hesiTate to call them no matter what your automotive needs may be.

Great customer service, spoke with Jay. Explained my issue he was able to come out right away (with…read morea quote readily available) as well as reasonable. Pick up my tire came back 30 minutes later slapped on a new tire.

Since I have Allstate Insurance and pay a very little extra per month for towing, I used their…read moreonline services and they dispatched this company to tow my jeep to my mechanic. I used to (once upon a time) have AAA and waited 2 days just to have my keys retrieved from my locked vehicle, so to have someone show up to tow my jeep in 15 minutes had me completely flabbergasted! He was very professional, thoroughly took great care to make sure my vehicle was cared for and undamaged as it arrived at my mechanic's shop! From start to finish, maybe 30 minutes! That was back in January of this year I'm thinking. Yesterday, again, my transmission went out again. I've since given up on that mechanic and instead needed my vehicle to be towed all the way to South Ocala to AAMCO. They at first gave me a pickup time of almost an hour-two hours. It was in the middle of the hottest part of the day! I was DYING slowly from the heat with no relief in sight when suddenly, it popped up on my live tracking that someone had been dispatched already! I was in Hawthorne and within 30 minutes, the tow truck arrived and had my jeep ready to go! In another hour, he had it safely at AAMCO, after dropping myself and a few belonging from my jeep at my job. This company is just so fast and arrives so quickly! After Allstate covered the initial 15 miles, it only cost $120 for the rest of the long trip to South Ocala! I was shocked at how reasonable that was. It's an almost 40 mile trip one way! And they drove all the way from Gainesville to pick me up. That in itself is a 20-30 mile trip. I cannot extoll the virtues of this company enough. Fast, reliable, professional and courteous. Now add reasonable to that long list of accomplishments and you've got Gatorback Towing. I'll use them everytime!

Fast, safe, efficient. Work 24-7. Call and they show up. Great pricing. You won't find better…read moreservice in the north central Florida region.

Had a family emergency that found members car over 2 hundred miles away. Called them at 8 am,…read morerequested service to return to local shop. Within minutes had a well defined quote, within an hour car was picked up and within 3 hours car was at the local shop as requested. Car was undamaged. Driver notified me at pick up and delivery. Very happy with the service and timing. Highly recommend based on this experience. Sorry about not noting names of who I was working with?

If I could give zero stars, I would. The staff at Elite Towing were unbelievably rude and pushy…read morefrom the start. They acted like we were an inconvenience, and even tried to throw us out on the curb with all our luggage -- literally saying it wasn't their problem. When we contacted management, we expected someone to step in and make things right. Instead, they said they understood why their employees were being rude and told us they'd "pull away," but by then the truck was already gone. Absolutely unprofessional, no compassion, and no accountability. If you value basic respect or customer service, stay far away from Elite Towing. Also to note, the driver was smoking around my pregnant wife and texting and driving.

I can't express enough gratitude for the excellent customer service my family and I were provided…read moreyesterday. Coming home from a family weekend and breaking down on the ride home is never what anyone wants, but tnats life. This husband & wife Team are Top notch, professional and compassionate. They ensured we were taken care of every step of the way. My car needed to be towed over 100 miles, and I needed to get a rental car, awhole other conversation. They took the extra steps needed to make sure I got the rental, that my family and I were safe and ready to head home before they headed out. This quality service is hard to find in today's world and my family and I were truly Thankful for their compassion and care on a hot Sunday afternoon. I am sorry I did not get your names, but we are forever grateful for you and your family for being the Amazing family that you are and providing Excellent customer service to us.

Last week our vehicle broke down and we had to be towed. We called AAA and we were fortunate enough…read moreto have W-M -P Road Service come to the rescue. Andrew was the driver. He was obviously very experienced and knew exactly what he was doing! We can't say enough, good things about his professionalism, knowledge, and courtesy . We wanted to write this review to let everyone know what a great company this is! If you find yourself needing road service do not hesitate to call W-M-P Road Service!