They never charge for information. They have fixed our cars…read morefor much less than the dealer has quoted us.

I tried to get an estimate. It was a free evaluation so I thought that was a good thing. During the…read moreevaluation, my window was broken via the bad area the business is in. Seemed weird shortly after refusing service on the vehicle that now my back window is completely broken, and nobody at the shop seems to know how it happened. Imagine you took your car to BMW and they broke your car window and denied responsibility. This is the kind of service you'll get with Billy. Unless you like getting your things broken, I wouldn't come here.

This company in my opinion is shitty. I got an ETA of 28 minutes. They picked up another job…read moreextending my wait time and then the dastardly canceled on me. Lackluster greedy for money scandals in my opinion

We are from Maryland and had a blowout on the side of 301. James answered the phone and was so…read morepolite and offered to come out and help us change our tire. He did a great job in a timely manner and at a reasonable rate. Thank you so much, Spartan.

Had a family emergency that found members car over 2 hundred miles away. Called them at 8 am,…read morerequested service to return to local shop. Within minutes had a well defined quote, within an hour car was picked up and within 3 hours car was at the local shop as requested. Car was undamaged. Driver notified me at pick up and delivery. Very happy with the service and timing. Highly recommend based on this experience. Sorry about not noting names of who I was working with?

If I could give zero stars, I would. The staff at Elite Towing were unbelievably rude and pushy…read morefrom the start. They acted like we were an inconvenience, and even tried to throw us out on the curb with all our luggage -- literally saying it wasn't their problem. When we contacted management, we expected someone to step in and make things right. Instead, they said they understood why their employees were being rude and told us they'd "pull away," but by then the truck was already gone. Absolutely unprofessional, no compassion, and no accountability. If you value basic respect or customer service, stay far away from Elite Towing. Also to note, the driver was smoking around my pregnant wife and texting and driving.

We had a car that had broken down for over a year, no time to get it fixed. Ernie from Superior…read moreTowing came to tow it from the apartment and I caught him just in time to ask if I can move my items from the vehicle. It's junk, and we wanted get rid of it anyway, so I let him know the details and he gracefully gave me an extra day to get my things. How nice! I received a call from Ernie the day of the pickup, asked if I could meet him at the apartment to collect my tag. I had completely forgotten! He waited about 10 minutes for me to get home and had already removed the tag for me. This saved me time, frustration, and money. There's no other way to put it, Superior Towing rocks. I will only use them from here on out. Thanks for the thoughtfulness, Ernie. Way to look out for others! Edit: I see a lot of negative reviews and posts but they're all people who messed up and got their car towed due to their own fault. My experience was great! Treat people with respect and things will work out.

Just dispute the charge or something, they are a scam. Even if you pay for the parking spot,…read moreCaptain America in his Tacoma will still boot you. And of course their "system is down". But if it's "down" how do they properly check tags for parking? No sense in wasting energy on a towing company. That's just who they'll be forever. Reservation started: 11:50 am Reservation ended: 2:50pm Boot went on at: 1:07pm And not one of the brain surgeons at superior can tell me why

I parked in the lot beside the HIPP and went to pick up a pizza a block over. I've never had any…read moreissues parking in that lot before but when I found out that my car had been towed, I was MANIC. I don't live in Gainesville. I'm from Keystone! I couldn't get home and my grandfather had to come all the way from keystone to bail me out. I told the manager I was from out of town and felt bad, but still made me pay the $100 to get my car back. You prey on the disadvantaged and the low income. Next time, check the plates of the cars you tow and where theyre from before you disadvantage another out of town person. You're despicable.

Typical unethical rotation towing company, preys on the unfortunate after an accident. After…read moreaccident, driver showed up, refused to accept AAA for tow, refused to tow to anywhere but their yard. CHA-CHING!!! Driver was a total ass, rude, and abrasive. Did not provide a name, or a business card, refused to providw an address for the yard where the car was being towed. Literally Also lied, claiming that AAA does not do towing from accidents. None of this is a surprise, you dont get a one star average by being polite.

Working with this company was the worst experience ever . They are liars they are thieves and they…read moreare money hungry, my car was towed from a handicapped spot, I called for information on my vehicle the dispatcher/"owner" was a complete asshole. The customer service is so horrible. It took them HOURS to even meet me at the tow shop which was in the middle of nowhere, the place looked like a junkyard and once again they stole literal MONEY out of my vehicle

They will keep you waiting and keep telling stories and you will be very upset more than likely. Do…read morenot believe anything the dispatcher says. We are now waiting in the middle of a Friday afternoon in Gainesville, Florida for over three hours. Nothing but excuses. Absolutely the worst avoid them at all cost.

All star automotive is definitely represents Steve and his team perfectly. Throttle body, A.C. And…read moreOil change. Being relatively new to the Gainesville area. I searched reviews and found All Star. I took my car in thinking I was going to have to spend at least 500$ on a single part. The throttle body. Steve was in contact through the whole process. I ended up having a loose wire and loose vacuum hose. My car was ready the next morning. I ended up paying for only an oil change. I will be going to All Star for all of my cars needs in the future. Word of advice. If your mechanic saves you a couple 100$ or 1,000$. Pls be sure to tip them. You can't go wrong with All Star Automotive.

George was able to look at my car the same day I called and give me an honest appraisal and…read moreestimate of the repairs needed. He only estimated the most essential repairs needed on the car, without adding on extra work. I would definitely recommend this repair shop.

Short and to the point review for good short and to the point service…read more My truck's radiator blew and needed it towed to my mechanic. Called, got a reasonable quote ($77) from Gainesville to Alachua. They were on the scene about 25min after my call. Got my truck hooked up without any damage, charged me what was quoted, and then delivered the truck. No way to improve the service I received unless it could magically be free. I hope I don't need a tow anytime soon, but I'll be calling these guys if I do.

Had an amazing experience with this company! They were able to come to my car in about 20 minutes,…read moreand were very helpful. We followed them to the dealership and the driver had chosen to wait for us after we had gotten separated at a red light! The service was exactly what I needed in this time of distress.