awesome experience with De Shea after a near disaster scam. I went to bank to withdrawal cash for a…read moregroup that somehow had access to my bank account. Right away De Shea and another teller, put a stop to my story. It was a very anxious time for me, when I realized what almost happened. She helped me open a new acct., and put a hold on the other account. She ordered new checks, and was always available to answer any questions that came up. Not only was she efficient, but understanding and kind. Non judgmental at how embarrassed I was. I am grateful to Huntington, for hiring a quality and caring employee.

This maybe one of my favorite Huntington banks yet. I've been a member with Huntington for years…read moreand so far the service here has been outstanding. On walking in I'm always greeted. The staff recognize me so it just adds to the wow factor and that pleasant experience. There dealing with your money so it's just nice knowing your in good hands. The manager here is always walking around and making sure everyone is happy. Service is quick but can seem full being there's not a lot of room inside. Parking can be bit of a pain because there's not much room but it's next door to cogos so there's always that extended area of parking for convenience I would assume. I'll definitely continue to come to this location for convenience and for great customer satisfaction.

It's a small branch but centrally located to where my father lives. We had to do some business and…read morethe bankers could not be nicer or more helpful. You can do your banking online or on the Moble app. Parking can be tricky as it's ne t door to a Super Cuts and a Starbucks.

PNC bank has one good thing going for it. You can usually find a branch in another state. This is…read moreprobably the only reason why I keep one of my accounts there. I have a good relationship manager whom I meet with from time to time on financial matters. That's really all I can say on the plus side. On the negative side they pay very little interest. They charge you ridiculous fees when you are cashing in on IRAs or their investment accounts. I'm not referring to premature cashing when I refer to these areas. I really feel one is entitled to all of their own money when the situation arises but they don't do that. Again, however, they come in handy when I do travel because with their help I am usually able to find a branch in another state. My real rating would be 2/1/2 stars but I normally round up.

This is Not this Citizens bank but to all citizens bank. After spending six years and two…read moredeployment I have it up to here with this bank. After how this bank treated me on online is horrible and now helping me when I call. With an wait time of 20 minutes. I tried for three weeks to setup an account with a outside bank and after I email all the information to them three times. This bank is still not helping me. I recommend switching banks or not using this bank at all.

I don't care for this location. It's not really a very appealing building, it needs to be updated…read more Some staff are nice and few are not. Needs better management.

Tierney was GREAT. She immediately gretef me with a warm smile and a handshake. She listened,…read morewithout interrupting, about my dissatisfaction with First Niagra's transition to Key Bank, and did not bash them (very classy). She had her Account Specialist help me open an account, who was nice when I realized I could get $150 bonus upon opening an account online (only). A thoroughly enjoyable, painless experience. I wouldn't hesitate to recommend this branch.

super helpful, met my needs. Was able to get foreign currency without a hitch here. Super quick to…read morehelp, no waiting.

Awful experiences with this banks back office & total incompetent customer service once you need…read moresomeone outside the branch t help you. Their technology is very outdated, antiquated. They still do things with paper checks as opposed to electronically?? Really, in 2025? Stay away form this institution is my opinion. Other than one banker at the branch who was AMAZING, Zahyra, the support is non existent when you need someone outside the branch.

If I could give this 0 stars I would. Their ATMs are ALWAYS BROKEN or NOT WORKING. Drive thru and…read morethe walk up one. My money has gotten stuck several times in the drive thru ATM. Learned my lesson now by just walking in the building to make deposits. Avoid trying to use their machines at all costs.

Worst drive thru window but overall customer service reminded me of why I do not use this branch…read more I've been inside a few times each time waiting over a half hour for service. I try to use the other branch in Bethel Park near Wal Mart (would be your best option too if you have any time constraints). Hire more employees or have the Drive thru bank rep only service the drive thru because they can't do both and maintain customer service.

Archaic bank. If you're not close to a branch, you need to fax (!) documents in or send them via…read moreregular mail. They also don't allow for beneficiaries on checking accounts ... seems like basic stuff.

Loan officer named Charlie in northeast ohio doesnt return calls, then lies to your face when…read moreyou've left 20 messages and finally get a call. They ask for references, along with another 100 questions when applying for a credit card. They operate like its 1950. Don't waste your time. They never bothered to process my application either. Gross incompetence.