i love this bank. They have one of those coin machines that doesn't take any money out. This was…read morethe reason why i joined the bank back when i worked at a honey dew and turing my tip coins into dollars was key. The people there are amazingly awesome. I pretty much love Kevin O and Lucy D and they still give me a lollipop even though im 19

Staff is so friendly, so knowledgeable, and so helpful. Very invested in the community. Would…read morehighly recommend

I should have reviewed them long ago…read more When I moved down to Foxboro about 10 years ago, I was pleasantly surprised that I didn't need to change banks (having come from the South Shore). RFCU had a branch in Mansfield, and soon had branches in neighboring towns. Free checking, friendly tellers, free coin machine and redemption, and they're on the SUM network which means I'm never far from an ATM. I've only ever had one or two minor issues and they were handled promptly by tellers or customer service folks via phone. PS- They have real humans answering their phones!

As great as the folks are in the branch, we must not forget the great job done by the customer…read moreservice experts on the phone. Granted its pretty much a normal business hours thing, but they have always been so helpful and so pleasant whenever I have called. Anything from small transfers to the kids' accounts to major problems, they do a fantastic job !! All the more reason why RFCU will always be our bank.

First of all, TD Bank changed out their entire staff at the North Attleboro branch. I asked why…read morethere were all new people and got the response that the bank does that sometimes. NO they don't. I've never seen this before at any bank, unless This staff is new and somewhat incompetent. Wait times in the drive thru are awful. My wife got a new credit card, and it has been locked for over five weeks (since she received it), meaning she cannot use it. The bank manager indicated that there was a code indicating my wife was deceased and that's why it was locked, which is incorrect. She is very much alive and was sitting across from the manager when he noted this item on her account. He was unable to unlock it and had to send an email to another department for resolution. REALLY??? It's been over a week, and we have heard nothing. We are definitely changing banks.

While the staff is friendly enough, there is something amiss in their operations. I dread going…read morethere to make a deposit, especially the driive-thru, because of the snail's pace with which even a simple transaction takes. As soon as I find an alternative, I'm closing my last account.

Just refinanced my vehicle at GFCU and the process was great. I applied for my loan using the…read moreonline application on the website, emailed the necessary documents and signed all loan documents with ESign and got a great rate. The entire process was completed within a few hours. Very fast and efficient. if you are looking to refinance your vehicle, I highly recommend GoldmarkFCU. Thank you.

as far as I'm concerned, credit unions have always been much better than using banks for different…read morethings and for different reasons I really wish I had joined Goldmark long before I did everybody seems accommodating And willing to help us

Always friendly and forthcoming with their services. Welcoming you as u come in the door. Treat u…read morelike family like they have known u forever. Always tell u what deals and promotions r going on at any given time. Help u to fill out slips for your accounts. Explains what is going on with your account or services they offer. Sometimes they offer free cookies and free pops.

Myke Roeschlein made my day today at Citizen's Bank - he commented on my name so I got a good look…read moreat his business card. Myke is like a 1 out of 100000 gem that would keep you doing business with a company, he was just that great. I don't think I've ever met a more upbeat, pleasant, friendly employee ANYWHERE in a very very very long time, and I am in customer service myself. I've spoken to many employees at Citizens, including someone in the corporate office to handle a complaint, but none of those experiences came close to today. So WOW, thanks Myke!

I have been with BoA for decades, and I have always had a great experience. In fact, I am currently…read morea preferred client given how much of my financial assets they hold, including a fairly new mortgage and a Merril account. Today was the first real disappointment. As a fairly new resident in North Attleboro I was happy to see a BoA right down the road from me. I stopped in today because tomorrow I have to go to Pennsylvania to sell my other house and close out the relocation that brought me from PA to MA. My wife and I arrived and were told to wait there for a minute to get checked in. We stood around for about 15 minutes before finally having someone come and ask what we needed. When we said we needed forms notarized (for the closing) they told us we had to come back two days later because we didn't have an appointment. Unfortunately the time we spent there meant the town hall office also closed before we could get to them too. This meant going to a UPS store and spending $40 because the bank we have been loyal to for probably 20 years couldn't give us 5 minutes of there time to notarize a few documents. How very disappointing!!!

While Bank of America is usually a helpful and friendly bank, this location was not. I just needed…read morea straight deposit from my own check. The teller needed to know where I opened my account (years ago), then told me I was wrong. What? Just unpleasant. Other offices don't need to know where I opened my account. I guess she decided to make her own policy.

Member for 40 plus years (previously Mansfield Bank and Mansfield Co-op). Horrible customer…read moreservice, horrible atm service, fee hungry, mobile banking archaic, policies ludicrous, and the worst fraud protection I've ever seen. Inconvenient behind the times banking that obviously makes millions but doesn't improve anything. Jumping ship shortly.

The bank itself is ok but the app and website are hopeless. All I want to do is print out some…read moremonthly statements but can't for the life of me figure out how to do so on either platform. Can't even see where to opt-in again for paper statements.