I believe their services offered and employees there are outstanding. I'm one of the seasoned folks…read morebanking there but use their ATM regularly. I've rarely been more impressed by this particular locations helpfulness when needed as a full service bank. Theres many banking options these days. This banks support staff is exceptionally helpful. Good luck & best wishes......

One of the closest "full service" Citizens locations to my house…read more Yet doesn't have any advantages whatsoever. I only visit a bank if it is convenient. A lot of the time this is a convenient stop for me on my travels, but other times it is more convenient to get other stuff done and visit the Citizens Bank in Dedham (that has a full service drive thru), or at a Stop&Shop (since they are open until 7pm weekdays and 5pm on Saturday). This location doesn't have a drive thru or extended hours.... quite disappointing! Here, the hours are Mon-Wed 9-4, Thu-Fr 9-5, Sat 9-1. The positivities of this particular location is that the service here is always prompt, fast, and caring. The bank is large and irregularly busy, so you have pretty good chances that there will be no line. And in the summer, they have a great air conditioning system, so that is a plus, right! Overall, it's okay, and only okay. I highly suggest visiting the Dedham location if you're like me, and prefer just driving through, or go to a Stop&Shop if you need to use a bank at a time when none of the freestanding locations are open. In all honesty, it can be much more convenient to do your banking and get your groceries at the same time. Would only be somewhat nice if they added a much needed drive thru to this location! 3 stars. Just average and okay.

My Rockland Trust debit card information was stolen and used by someone in another state to make a…read morepurchase of nearly $1,000.00 I was sent a text message from Rockland Trust on that day asking me if I made this purchase, to which I replied "NO", and the card was subsequently frozen and my account was given a provisional credit for that $1,000.00 fraudulent purchase. Fast forward 3 months later, and the provisional credit I had been given was then RESCINDED by Rockland Trust, and I was told they had been given "proof" by the merchant where the fraudulent transaction occurred that it was not fraudulent, despite the fact that the bank itself CONTACTED me that day when the purchase was made as they suspected it to be fraudulent. Now Rockland Trust is telling me there is "nothing more we can do", despite having already being able to provide me a credit for the fraudulent purchase that they TOLD me about the moment it happened. I will very likely be taking my business elsewhere entirely and never banking here again because of this complete failure, on Rockland Trust's part, to protect me and my financial security despite every indication and piece of evidence they had to do so.

Awesome bank !! Love all the folks working at my branch. Friendly and knowledgeable.read more

Love Dedham Savings! Great bank, knowledgeable staff, lots…read moreof consistent great people who work there. Mortgage dept has a fast turn around time

Always friendly people inside. One of the women I opened an account with last year still knows and…read moregreets me every time I walk in. Their mobile banking app works just as good as any other bank app too. So far no problems with this bank. I'll stay!!!

Had this bank for years and never had any major issues. If u want a simple yet basic bank HarborOne…read moreis the way to go.

I love Harborone! I had the scare of my life NYE weekend... suspicious activity on my account…read more Luckily for me, Harborone was not asleep at the wheel. They were alert to the potential threat and acted swiftly to freeze my account. I then went to the Canton Branch to follow up on the disputes, and Mr. Herrera (Thank you) quickly started the process. The customer service representatives were on the ball as well. They took my panic seriously and followed up on the event with a phone call confirming that everything is back where it should be. Thank you for the sense of urgency. If it wasn't for you guys, I would be up poo poos creek! Thank you for the Top Notch Service! Harborone is and will continue to be my home :).

My Rockland Trust debit card information was stolen and used by someone in another state to make a…read morepurchase of nearly $1,000.00 I was sent a text message from Rockland Trust on that day asking me if I made this purchase, to which I replied "NO", and the card was subsequently frozen and my account was given a provisional credit for that $1,000.00 fraudulent purchase. Fast forward 3 months later, and the provisional credit I had been given was then RESCINDED by Rockland Trust, and I was told they had been given "proof" by the merchant where the fraudulent transaction occurred that it was not fraudulent, despite the fact that the bank itself CONTACTED me that day when the purchase was made as they suspected it to be fraudulent. Now Rockland Trust is telling me there is "nothing more we can do", despite having already being able to provide me a credit for the fraudulent purchase that they TOLD me about the moment it happened. I will very likely be taking my business elsewhere entirely and never banking here again because of this complete failure, on Rockland Trust's part, to protect me and my financial security despite every indication and piece of evidence they had to do so.

Every one is so nice at this bank. I am a new customer. When opening my account l got there late in…read morethe day but the gentleman helping me stayed til we were done. I needed to go back to the bank and Susan a teller remembered my name and it was only the second time that l was there. They actually say they will call you back and do. If you are fed up with being an impersonal number at your bank , l highly recommend Rockland Trust. This is a very busy bank and they even have a drive up window with a real person to help you . I am more than pleasantly surprised at my new bank.!

I stopped using TD Bank in December because the telephone customer support repeatedly lied to me…read moreabout money being embezzled from my account. This branch initially attempted to lie to me and then eventually assisted with getting it corrected, but today on the phone with customer support their manager informed me that I should close all my accounts, so I did. you should close your accounts also.

This location is very easy to get to from all directions, clean, never busy and has ample parking…read morein the public lot out back. The staff are pleasant and patient, and they manage working the drive thru as well as in-branch customers seamlessly. In regards to the public lot, if you are coming from the Norwood area and on East street, make sure you take a left before getting to the light/intersection. There is a side street across from Double D's Deli & Market (insert laughter here) which will take you right into the public lot. If you go to the intersection, you have to wait there, take a left, go to the next light and take another left to get on a street that will bring you to the lot. Super inconvenient so just look for Double D's and take a left.

The best! Doing…read morebusiness big or small they take the time to help. I especially enjoy the teachable moments, if I don't know something with a "financial expertise" needed, they take the time to make sure you're better off before you leave the branch. Highly recommend them!

I recently got a car loan through RFCU (now Arise Financial) set up through Toyota. Decent rate,…read moreeasy peasy. I get my account all set up and go to set up a scheduled transfer for the monthly car payments.... Come to find out you can't make payments using the app or online without opening a checking account. AT! ALL! So I'm supposed to bill pay using paper checks in the year 2026!?! What an absolutely terrible bank. I'll probably just pay off the loan, close the account, and roast this bank to anyone who asks. Do better.