They offer Home Equity Loans on Co-ops (HELOC). I challenge you to find a bank that offers one…read more Just some advice, their interest rate is less if you open an account. They get my vote.

Professional, competent, the best in Massachusetts. Especially the Newton Center branch, also…read moreNewton Highlands, and also Coolidge Corner. It is a privilege to be a customer: and my husband and I have been for over 30 years.

I was with Village Bank for at least 20+ years. I was a happy customer all the time. I closed my…read moreaccounts in 2022 when I moved to California. Two days ago I need a deposit proof and I called the West Newton branch office. Mr. Ghazwan Tapponi was so helpful and he quickly responded my request. He searched two months before the November and the two month after the November that I was asked. he was patient and professional answer all my questions and tried to help me. I am highly recommend the Village Bank. Thank you, Ghazwan.

I had an issue with one of my accounts after traveling out of the country for a week. They cleared…read moreit up for me right away and I didn't have to talk to eight people to get it done. I like this bank because they operate like a small town bank should.

Worst bank in the universe. I called because I needed to send an important wire and asked to speak…read moreto the bank manager. I was told he would call me back. I called two other times and never heard back from anyone. Once Cambridge Trust was taken over, what was left has been simply terrible -- unresponsive, unhelpful. I am changing banks.

My debit account won't work.. Please fix ...../Unable to pay…read morerent. Called but your ID method is poor,, Julian Peterson

Service is amazing! The staff sue, Mikal, dallas and Jordan were so nice and accommodating. I had…read morethe best banking experience of my life. There are an amazing crew.

I mainly do business at the Holden location. I have had a positive experience every time. I…read morealways know that I can conduct whatever business I need to in good time. I have needed a new debit card a couple of times due to fraud and the staff was able to get me a new one within a few minutes. The staff is friendly and professional.

Today I happily became a new customer at Td Bank in Framingham. Thanks to the incredible support,…read morethorough explanation and patience from Erick, I now have two new bank accounts. I could not be more pleased with how I was treated today.

This is a beautiful bank with excellent service and pleasant staff. I like the late hours. It…read morecertainly looks better than the old gas station that used to be in this location

Years and years ago, I was a part of Sovereign Bank. And you know what, there were no issues with…read moreit. But then I came to the consensus when my life started getting increasingly busy and the time I had to go to the bank was minimal. Sure, there was (and still is) a Sovereign/Santander in my own town rather than driving out of town, however banking at my normal supermarket was much more ideal. This Citizens Bank location sits inside the Walpole Super Stop&Shop along Route 1A in Walpole. There is a Citizens Bank in almost every single Stop&Shop, which also contributed to my decision of switching to Citizens (as my favorite supermarket, that I shop the most frequently is Stop&Shop). It's open much later than most other bank chains in the area. Monday through Friday they are open 10am-7pm, Saturday 10am-5pm, and Sunday 10am-3pm. The regular team of guys who work here are always happy, energetic and always joking around. Huge bin of lollipops, barely ever a line, and great policies and benefits (especially in comparison to Sovereign / Santander!) 5 stars for this Citizens Bank!

I truly dislike this bank and the awful customer service. I have been a customer since 2004 and had…read morea so/so experience, but not bad enough to go through the torture of switching banks until my most recent encounter. I was at the bank making a deposit. I asked the teller if she would order checks for me on the same account, which she did. I got the check order and was a little annoyed that the checks started with 101 but whatever. I didn't look at the account number, which I should have but didn't. We have two checking accounts one of which we don't use that had a 0 dollar balance. She had ordered the checks on this account by mistake. We didn't catch the error until we had racked up $140.00 in fees(including the cost of the checks). I called customer service and they sent me to the branch. Got to the branch where I was told it was my fault, but they would look into it. They didn't even waive the check fee when they ordered the checks on the correct account. I never heard back and have since switched banks.

We were treated nicely and politely. The lady Katherine was…read moreextremely helpful and friendly, she solved all our requests and completed an important cd deposit for us. Job well done with great souls.

I've been a CSB customer for over a decade and thought it was finally time to give them a review…read more I bank at the Newton location and the staff are wonderful, Ruth the manager is always going above and beyond to help in all aspects of our personal and business banking needs and the other staff Julia, Katie etc are super helpful and friendly as well. If your looking for a regional bank that's reliable and friendly I'd highly recommend CSB and the folks at the Newton location.

My aunt used Village Bank in Auburndale for more than 15 years. Everyone knew her there. Village…read moreBank advertises itself as a friendly alternative to the big banks. Long story short.....my aunt lost over $400,000 to fraudsters in a few years before 2016. She lived at Lasell Village and no one was contacted who then could have informed relatives. I understand that the elderly are vulnerable to financial scams, but the "friendliest " bank should have tried harder.

Truly the old fashioned neighborhood style Bank. Friendly personal service. Such a refreshing…read morealternative to the big banks. Closed our home mortgage in 25 days.