Beautiful, modern branches with an artistic, youthful flair. Great customer service.read more

Just another bank. Credit unions were established to help their members especially in times of…read moreneed, not this one. They're quick to charge you fees and extend you credit when your credit is perfect but when it's not forget it. I've had a mortgage with them for over 13 years and always paid it on time. Now I've fallen on a temporary financial hardship they offer nothing for options or assistance other than reporting my payment as late to the credit bureau and ruining my credit. Stay far away from this bank!

I signed up with TD Bank about a year ago. My banker was Rory. His customer service was absolutely…read moreamazing. I'm so thankful he was so helpful to me at that moment then he quickly answered an email of mine regarding setting up my online information. I mostly use the ATM so I don't go in often, but whenever I do need help the staff here is so easy to talk to and friendly. I'm very satisfied with my banking. Thanks guys!

I have been a Merrimack County account holder for over a decade now and I can confidently say…read morewithout question this bank is hands down the worst, most inconvenient bank I have EVER encountered. from the outrageous over draft fees of upwards of $40 just for over drawing by .20¢ to the incredibly unreliable mobile app that always seems to be down for maintenance, this bank strives day in and day out to be America's most inconvenient bank. Seriously my nephew could run a more efficient bank and he's 2. If you are considering choosing this bank i urge you to pick LITERALLY any other bank.

Terrible customer service in Hopkinton. Customer satisfaction is not a priority for this bank nor…read moreis the overall value of a baking relationship with customers. I would avoid MCSB

This bank engages is dishonest almost criminal business practices. Theyre website and apps are…read moremissing basic functionality like the ability to pay the last statement balance on loans with an external bank account. I have a HELOC loan with this bank and had autopay setup wirh an external bank but since i cant select the last statemrnt balance, I had to manually enter in an amount. When the monthly payment went up due to the loan not being a fixed interest, I paid less than the balance by roughly 50$ without knowing. The bank only notified the payment was short in their monthky statement they mailed to me. The incomplete/partial payment did not show up on the app or website. They then reported that I was 30 days late to the credit bureaus eithout even a courtesy call to let me know there was a partial payment due! They have since refused to remove it from the credit bureau stating even though itnwas caused by a limitation if their system, it was still technically a late payment so it is an accurate reporting! They dont even deny it was their fault! Stay away from this company unless you like constantly having to check if your payment was made completely because you cant setup autopay for an account with an adjustable rate.

From the owner: HRCU is a responsible, community-focused organization members can trust to help them achieve their…read morefinancial goals by demonstrating compassion, embracing innovation, remaining flexible and delivering exceptional service.

Amazing hometown bank, so glad I picked them over Lake Sunapee Bank, which I heard was bought by a…read morebig not local bank...

From the owner: Savings,Checking,Safe Deposit Boxes,Mortgages,CD'S, Banking Services, Residential Services, ATM'S…read moreExpress Banking, 24 Hour Drive Up ATM - Serving Vermont and New Hampshire. Loan Products & Services;Apply for A Loan by Phone;Lender;Member Fdic;Your Hometown Bank

Don't touch the TD Bank Yard card. The worst card service I have ever had. 20 hours on hold for the…read morelast 3 months to fix a problem they created. Still not fixed. The customer service people promise to fix things and it never gets fixed. Get your credit cards anywhere but TD Bank. So feed up!!!!

I opened a TD Bank checking account at the end of April 2024. On Friday June 14th, 2024 I deposited…read moremy 1st work paycheck. I had NO funds available immediately and TD Bank just told me the funds from my payroll check will not be available until June 26th, 2024. What kind of crap is that? I will be closing that account as soon as they come back from their federal holiday. I will find a much friendlier bank to do business with...SO LONG TD BANK!!! Worst banking experience I've ever had in 50+ years of banking!!!

Great service from friendly staff and have not waited in line for more than 5 minutes…read more PS; What's with this stupid question below about Gender Neutral Restrooms? This bank and most small banks don't even have public restrooms that I am aware of. Why is Yelp getting involved with/promoting controversy over a fad type non issue?

Oh, memories. This was the bank that housed my first checking account. And they were so friendly…read moreabout it! Through some deal they were offering that month, I got a free checking account when it's supposed to cost $8 per month. At the tender age of 18, not understanding much financially, I was pretty stoked to be saving that money. Just watch out on Friday afternoons, the lobby is TINY and the line often stretches out the door, which can get chilly in the winter when the sun's already gone down. The staff is friendly, though.

The Henniker, NH branch of Citizens Bank has absolutely wonderful staff!!! Every time that I've…read moregone into the branch for any reason, they have always been extremely helpful, knowledgable and friendly. During this whole Coronavirus pandemic they have been excellent at helping me over the phone,...they also quickly set an appointment for my friend to go over and do a deposit for me, since I was unable to leave my home. I appreciate that they have countinuously made banking 'hic-up'-free for me and that they treat their customers like family. I wouldn't do my banking business with anyone else.

Citizens electronic systems are seriously antiquated. I've never had less confidence in a bank…read morenational or local. Reps constantly badmouth other banks without accepting that the bank they work for is seriously not up to current standards of tech. Pushy, disrespectful, and demeaning management. the tellers were always nice though.