Granit State Credit Union charges $37.50 to make a withdrawal at an ATM other than their own. That…read moreis highway Robbery as far as I am concerned. They are closed Saturdays and close at 5pm M-F which makes it harder to get to their bank. Shame on them We used the same institution to withdraw from our other bank and were charged $4.99 which our bank refunded using our debit card from their bank, we used GSCU debit card and were charged $37.50 So GSCU does charge I dont see any refund of that amount from GSCU

We have been working with this branch for nearly 8 years now when we financed a car and have had…read morenothing but wonderful experiences. Recently we got ourselves in a hard situation and the branch manager, Mrs. Cook, bent over backwards to help us. This bank/branch is what banking used to be, part of the community and caring of its members. They have that personal consideration for every persons situation and do their best to help. I cannot recommend them enough!

I am completely disgusted with my experience with Service Credit Union. I applied for a mortgage…read morepre-qualification and it has been 45 days since I applied and I still have no answer! Whenever I reach out to the person assigned she says I'm on the list to be reviewed. Its so rude and I will be closing my accounts with them and telling my familt and friends to do the same.

Omg holy mother of the good lord these people don't have an ounce of gray matter…read more We went to them for a prequel letter so we can look for homes well it took two days for them to come back to us and tell us that they're clueless . What is happening with people. Never ever again I don't have patience.

I made the mistake of of depositing my monthly salary with BOA at this location. The check was…read moredrafted from another local bank and yet they are holding the entire amount for 8 days! I spoke with 3 different people and neither showed any interest in helping out, in fact the manager actually asked me why I needed the money now, this is a months salary it's what I pay my bills with. Bottom line stay away from BOA as I had no warning they would hold my money for a week.

The customer service reps have gone out of their way to be nice every time. I had an issue where I…read moreneeded numerous copies of my statement and checks . The lady I worked with went out of her way to have everything copies and ready for me in week. Outstanding service.

Instead of doing an a c h transfer , they have been forcing me for years to do wire transfers to my…read moreown accounts to move money. Today i am taking legal action against them and I contacted the NCUA. If you guys wanna bank, that's literally going to nickel.And dime, you every chance they get.This is the bank for you, if you're looking for somebody who wants to rob you of your own money.This is the bank for you.

The Place is great. I got a rate that was really low, way…read morelower than my Regular Bank. And if you open a savings account I think they give you a even Better rate for a Loan. I don't know what the loan is, but I know they gave me the best rate l've ever gotten for a Loan. I think it may have been around 4 or 5 Percent. Very Friendly and Caring Employees here. And it's a Great location too.

I'm in love! A…read moremillion thanks to my salesman Jacob Fogg for picking me the perfect lease!! I got the 2026 Tacoma It was a stress free process thanks to him with a perfectly timed delivery - these photos are only 17 mins apart. lol Everyone at the dealership was incredibly kind and welcoming, making the time fly by. I'm happy to send my Friends and Family to Jacob Fogg for all their car and truck needs, knowing they're in great hands. Thank you Jake!

Purchased a new vehicle on 9/20. We are Massachusetts residents and the dealership still hasn't…read moreregistered our vehicle with the state. We paid a processing fee for them to do it for us- which they assured us they would handle. Not only did they not handle it, but I had to be the one to facilitate figuring it out after multiple texts and phone calls back-and-forth. If I hadn't reached out, who knows when they would have gotten around to it. This is both negligent and completely against the law. MA law states they have 7 calendar days to get it done. Our salesman repeatedly told me I was incorrect and it was 7 business days. If a dealership is not familiar with other state laws and rules, they have no business selling to those residents. We also left with the vehicle that Saturday being told they have everything that they needed to process. This was also incorrect and only rectified as I was the one texting back-and-forth with the salesman.... Sometimes days in between responses. Irwin has offered no solutions other than saying that they are "sorry for the frustration" and could provide a loaner car, expecting our new car to sit in the driveway until it was processed- no promised date. ...but couldn't expedite anything- even if they would be well over 2 weeks since purchase. We are essentially paying for a new vehicle we can't use, and could be cited for driving due to their inability to do their job. I requested my sales tax and their processing fee to be returned to me as I would register the car myself, and I was denied as supposedly it is already "processed" on their end, but they cannot tell me when they will actually complete it with the MA RMV.

If I could give 0 starts I would..... waited in line in lobby (drive-up was closed) for 30 minutes…read more There was three tellers behind the line and only one person was dealing with customers.

I recently had a scam artist take money from my account. I gave the supervisor and others my story…read more Very disappointed in this bank as they refused to hear and return my money. I liked this bank but now I will be transferring my money elsewhere

***Urgent Warning for Borrowers -- Federal and State Agencies Investigating This Credit Union's…read moreLoan Practices*** If you're a borrower with this credit union -- especially with a Home Equity Line of Credit (HELOC) -- you need to check your statements and pay attention. This institution is now under investigation by federal, state, and supervisory regulators for serious servicing misconduct. The National Credit Union Administration (NCUA) has formally entered NHFCU into the Consumer Sentinel Network (CSN) -- a federal database used to track fraud, abuse, and violations across the financial system. This is not routine oversight. The CSN is operated by the Federal Trade Commission (FTC) and is shared with: The Consumer Financial Protection Bureau (CFPB) The Department of Justice (DOJ) The Federal Bureau of Investigation (FBI) The National Credit Union Administration (NCUA) State Attorneys General and banking regulators The Financial Crimes Enforcement Network (FinCEN) Once an institution is in CSN, it becomes part of a multi-agency enforcement watchlist. That alone should tell you how serious this is. What Happened? This credit union unilaterally changed how HELOC payments were applied -- increasing interest, delaying principal reduction, and distorting amortization schedules -- all without notice or consent. When questioned, they: Refused to provide servicing records Ignored federal servicing error notices Dismissed borrower concerns And worst of all -- allowed the harm to continue compounding What You Can Do If you've experienced: -Unexplained changes in how your HELOC or other loans are applied -Missing disclosures -Stonewalling from compliance or servicing staff -Unexpected interest charges or payoff inconsistencies File a complaint immediately with the NCUA Request that it be entered into the Consumer Sentinel Network Submit a parallel complaint to the CFPB to ensure federal tracking Document every phone call, email, and discrepancy Why It Matters Regulatory investigations are ongoing -- but you don't have to wait for the outcome to pursue your own legal remedies. Regulatory oversight and civil enforcement operate independently. Every borrower who comes forward strengthens the case for systemic enforcement and accountability. This is not just a "bad experience" -- this is an institution that's been flagged at the federal level for practices that are now under multi-agency scrutiny. Borrowers: speak up. Protect your finances. File your complaints.

Worst bank ever! Constant login issues! Tried to pork me on…read morea mortgage application as well. While leading me to believe I qualified and then denying the loan. Had to fight like hell for about a 600 dollar charge to be refunded. Stay away from this bank with a 20 Foot pole! Terrible!