I made my loan application to OCFCU after the purchase deposit was made on the truck. This is the…read morefirst auto loan application I've made not using dealership financing. The application process was extremely efficient and I was able to take delivery on the truck quicker than expected. I also received a very favorable interest rate.

From the owner: *Please note we are NOT able to exchange foreign currency. We are working with YELP to correct this…read moresearch result.* Ohio Catholic Federal Credit Union is the largest faith-based, full-service credit union in Ohio. Since 1954 we have offered quality financial products and services, with strong banking technology. We offer products such as personal and business checking and savings accounts, as well as auto loans, mortgages and home equity lines of credit. As a local credit union we give you the level of personalized service not found at larger financial institutions.

Our business is expanding Ohio and we needed a bank account in the state. After reading the reviews…read morefor this branch of Citizens, I decided to reach out. I could not be more pleased with the level of communication, thoroughness, and customer service the bank has provided. My initial phone conversation was with Ven Achanti. He was friendly and knowledgeable. He made sure he fully understood the issue and followed up quickly over email to get some further information that we discussed. I then had a call with Bob Naegele and Bogdana Alba, who wanted to get an understanding of the business and our requirements to make sure they could be of assistance. Both Bob and Bogdana were friendly and knowledgeable. Once we all agreed that this was the right fit for our business needs, I flew out to complete the account opening process. Upon arrival at the branch, I was greeted by Ven who was just as nice in person as on the phone. I then met with Bogdana who efficiently moved through the process and was very nice and easy to work with. Bob then stopped in to say hello and see what else they could do to be of assistance to our business. All in all, a great experience. If you are a business owner in need of a bank, this is the one. I'm confident they would look out for your best interests and will do things correctly. Great job Citizens Bank Berea!

Service with a smile the man the myth the legend works there himself and he goes by Jeff P great…read moreguy always there to help. I can say to I have never had a bed experience with this branch ever.

Attention EV drivers: if you're trying to charge at this location for an extended time during the…read morebank's business hours beware of the sleazy Huntington manager/employee who may threaten to tow you as she's going to come up with a story that some customer supposedly complained about not being able to charge their car while going to the branch for a few minutes. That insecure bully obviously doesn't know how long it takes to charge an electric car at around 6 kw/hour. Take your business someplace else.

Renee Osborne worked so hard to get me into a new home. She answered so many questions and helped…read moreout even after the loan closed. I can not thank her enough for the professionalism and concern for me.

My husband and I are new to the area, and the customer service here is AMAZING. The team (our…read moreteam!) manages our diverse financial needs. We walked out of our meeting feeling confident in a financial strategy, and know that if it needs refining- we have a group of experts waiting to help out. 5 STAR EXPERIENCE Thanks guys!! Bethany and Cam

We found this particular branch by accident. With the instructions and guidance from a number of…read morepeople from Bank Of America, we ended up at this particular office. The entire staff is so wonderful and professional. There is a high level of attention to detail and our transaction was handled timely and perfectly. Thank you to the entire staff that served us today. We will make sure that family and friends know about this location. Joshua was superb in handling our Trust documents and needs. Such a gentleman! C & L LaLo

I've had an account with FFL for about 20 years and have never had a problem with their service…read more Employees at all branches have been smart and courteous. They have a solid web site and a good iOS app. I'll limit to 4 stars since I can't comment on their handling of more complex financial situations (I just have checking and savings accounts).

My parents trusted this bank and the their retirement funds, what a mistake…read more My parents are a victim of fraud and the criminals who gained access of their account are withdrawing funds from their account as we speak. How, in the year 2024, do you not have some sort of customer service or help line available to people for help after hours???

The tellers are friendly but this is the slowest drive thru ever! Going inside is much quicker. In…read morethe unfortunate event that the inside is closed and you are forced to go into the drive thru and their is a person in front of you, make sure you have an emergency kit packed with blankets, food, and plenty of water. It will probably be a while before you get out.