BEWARE!!!!! I think they are a scam....wouldn't withdraw a claim my uncle requested them to withdraw. They kept asking if he was "firing" them. He never even signed anything. It was so strange. We called 3 times and one girl wouldn't allow us to even talk, kept talking over us. My uncle has a trach due to his throat cancer so talking is difficult for him...she wouldn't transfer us and was laughing at us while we were talking. She rudely continued making him repeat everything multiple times. He asked if I could speak for him as it's hard for him to talk. Again she wouldn't listen, she wouldn't add me, kept talking over him and continued laughing. I don't even know what to say about it all...it was very bizarre!!!! Reported them to social security. read more

The experience was plesent very professional I would recommend you to everyone that I know that needs help who to look up

I am requesting that ''Citizens Disability'' stops calling me starting right now on this very day. It's been NON-STOP calls about ''disability'', I am ON disability but by law, I can refuse to give personal information to you guys. If I get ONE MORE phone call from your company, I will be filing an FCC report. This is called harassment. STOP CALLING read more

Excellent! Easy to work with. Nice people. The agent was very knowledgeable. Treated me like family.

I find their mission statement above to be false and insulting. Promise one thing, do another.

Good evening I hired Citizens Disability and I had a hearing date I was sent SSD documents from The Social Security office of my hearing but the hearing never happened, The excuse from the Lawer who was supposed to represent me never showed up to the hearing. His excuse was he was not notified that he had to represent me. I called the Judge in Newark NJ that sent me the date of the hearing. I need help to get this complain to a higher source. My hearing was Monday at 9:30 am read more

Citizens Disability - Disability Law Near Me - Waltham, Massachusetts

played me like a fiddle and when i called them out one of their reps responded in definitely not a government answer and was threatening me??? read more

the agent was very helpful and professional and i would recommend your company to anyone that needed help with disability

Constantly receiving phone calls from this company from different phone numbers. I block one, another one calls from a different number. Ive done this about 20 times in the past week. I have not solicited their services nor would I ever use a company that uses their tactics of changing phone numbers and harassing people who havent requested their services. I have read other reviews from around the internet and most of them say the same thing. They are a scam. I am going to file a claim against them with my states attorney generals office. I suggest you do the same. read more

I cannot believe the number of unnecessary phone calls from random people in random places especially Florida where they are obviously sitting at a bar (The background noise) Total waste of my time and energy. They wanted 40% or so from my disability which is barely anything. So disappointing! read more

This company goes above and beyond at being a pain in the ass. Unsolicited calls at all hours. Messages from the asian call centers. Just givevis all your most personal information. May the fleas from 1000 camals infest the armpits of the management of this turd bomb. read more

They called and asked a bunch of questions wanting to help me out. Then they asked for my SS#. That's when I put the brakes on . Now I don't know if this is a scam or not . So I blocked there number . read more

I'm still shocked, this business still exist. There a joke, and a big waste of time. Unless they get new management.

Very Poor Service!!! Wasted time!!! Never head from the representative, only on the first initial call read more

They need to give the money back that Social Security/Disability gave them $3,654.00 Their claim is that I hired them which I did not, no one has been able to tell me how they got all my personal information. I received a call from them at night, they said they were advocates for disability to make sure I receive my benefits, yes I did sign the paperwork but then I did as instructed by SSI to cease all communications with them and withdraw them as a representative, I then called SSI and told them they were no longer representing me. I did exactly as SSI wanted me but they sent them a check anyway. They deny that I ceased communicating with them and even continued calling me, I would not answer any of their calls. It's too coincidental how they called right when I was awarded disability compensation and given my money, after 18 months of waiting for a decision. They need to do the right thing and give me my money! read more

I'm not reading the guidelines here but do not i repeat do not use this company for getting disability. They have not been helping me for almost 2 years now because they do not get the right information disability needs for you. I have had to get everything myself for them after letting them know who my doctors are and all that. they don't follow up with anything. they just leave you stranded. I am now working directly with disability to hopefully speed this along. these people don't care about you. I recommend getting a real lawyer. they all charge the same price 25% by law. don't use this company. I will not survive my disability. there is no cure. I've had to spend my 401k to pay for everything and now I'm about to lose everything thanks to this company. do not use them. I have to leave a star in order to submit. I hate that. read more

My phone number was sold to them. They won't stop calling about "my disability". Total scam. I'm not disabled or ever have been. The only time I searched for info is because I work with the disabled. I hope the fourteen times I've requested to be removed from their calling list will do the trick. read more

Absolute scam and calls several times a day, all from different numbers and states. No way to block them

If there was a lower rating, I would give it here, unfortunately that us not the case. They talk a great game, but every word that comes out if their mouth is a LIE! No return phone calls, the communication is horrific at best. They want 25%, so far I can't see where they have even earned 1%. I have supposedly spoken to "managers" which I suspect are NOT! I have not found one person who could give a straight answer that could be verified. I am paying THEM to do a job in which they NEVER do. Twice they have had documents that needed to be submitted to SSI, I had to call after I found out SSI had not submitted the information. I have requested that my OWN file information be sent to me. And they say that they cannot do that - ILLEGAL! That confidential information they are collecting is MINE, I am paying THEM to do a job for ME. Sadly. this company does not understand this. Right now my house is scheduled for foreclose, I was told the only way to get a rush was to send certain documents to them. I even gave my mortgage to speak with them directly. Was provided the documents, and CD did not submit them. SSI stated those documents would not initiate an expedited status! Direct LIE! So now I am going to lose my house! My case was opened almost a year ago, more than enough time to at least have had an a answer by now. Instead, I am starting from zero with my SSI claim, and will have no place to live. I do want to add, it was so helpful when they called the police because I was so upset, I mentioned suicide because I am at the end of my rope with them, and pretty much humanity in general! If anyone us reading this, and has yet to agree to hire CD to represent them, I would definitely think twice. and then two more times! As you can see from the ratings, well from what I can see, there us NIT one positive comment, unless you take them calling the police which if they was a way to convey sarcasm here it would have come across in a HUGE way. Don't do it! I am sure t will not receive a phone call but here you go Mr. Attorney: Angie 517-404-5260. read more

I would say zero stars if possible. Constantly calling me on cell phone, even though I block their phone numbers. Calling about helping my husband with his SSDI claim. We have no SSDI claims, how did they get my info? I repeatedly requested they delete my cell number from their call log, stop calling me and that I am on the DNC Registry, to no avail. Today I received 6 calls from one blocked number and 30 minutes later 7 calls from another blocked number. I filed a complaint with the FCC and the BBB. Maybe if enough people submit complaints to the FCC these people can be stopped. read more

I fired them before my decision was made. I filed all the paperwork myself they called me three weeks after an appointment to remind me of my appointment which I had already attended customer service out of the Philippines and they were paid 1000 after I fired them and it's been three months and all I'm told is the finance office will contact me. Do NOt I repeat DO NOT use them in your disability case. read more

I engaged Citizen's Disability because I thought a large firm would have excellent resources. They also talked a good game. Sadly most of what has been done was done by me. CD does not communicate with their clients much AT ALL. When I have called them I talk to a person I envision sitting in a cubicle with a headset and rote answers to questions. This cubicle is probably not in the United States. I have received conflicting information constantly, even within the same phone call with the same person. I have done the actual work of filling out the paperwork for my claim. The only actual person I have seen in person was the attorney who was assigned to be with me during my Judge's hearing in Dallas, TX. He seemed like a nice enough person and seemed to know what he was doing. Otherwise I have never talked to the same person twice and when I ask to speak to someone on my "team" I am advised that someone will call me back. Good luck and I do not hold my breath waiting for that call back. I would love to be able to change this review to a positive one but since despite numerous calls over a full week I have not heard from anyone with any relevant information on my appeal. When I ask a question I get one answer and then when pressed I get a different answer from that same person. It is always a discussion of waiting. Waiting for them to figure out what they plan on doing for me (another 3-5 weeks), waiting for a return phone call (which never comes), waiting waiting waiting. I do not think it is unreasonable to ask that someone actually WORKING on my claim call me to let me know what is going on. I am proceeding with an appeal on my own since I have been waiting on CD to do something for 3 years now. read more

Initiated my claim in February. I pretty much did my SSDI claim myself, they just mimicked the SSA two week later, everytime the SSA sent me request letters, and docs. After many complaints and requests, from June through December, not once did I speak to a case manager! Never got a call back from anyone. Finally, got a call in Jan 2024, (not a case manager), confirming my complaints and wanting to talk; end result, they sent a letter removing themselves to represent me, but it indicates they are not removing themselves from any money owed from being representatives! These people did absolutely nothing and they still want money!!!!! I received a letter from the SSA, stating I've been denied due to not having any info of my disabilities listed in my medical records!!! Well, if I would've had an actual case manager, I wouldn't have wasted 10 months of time!!!! At one point, 4-5 months of being represented by this group, they confirmed my physical address, email and contact phone numbers incorrectly! My experience of their follow up and attention to detail has been totally careless, unproductive, impersonal, and substandard; a complete waste of time. They are not trustworthy. I wouldn't recommend them to not even someone that I dislike! read more

Been working on my disability four almost 5 years talked to the judge in June of 2021 now 2022 still telling me the need more doctor's proof I have four doctors and that's not enough. I just don't know what to do or say about this law office. I pray everyday they will pull through for me but I feel like there felling me. read more

These highway robbers nearly cost me my life. They are greedy and very impersonal. In two years of them representing me I didn't speak with an attorney once! I was denied my appeal. I filed a new claim, represented myself, and had SSDI in just over one year. Tread VERY carefully! read more

Every single day I get a phone call from a different number representing this company. They won't give me a phone # for the Waltham, MA offices. The calls are coming from Philippines and literally come in daily. They leave voice messages that fill up my mailbox. I ask them to stop calling and they won't. I'm very frustrated by this. I'm didn't ask for disability and don't know why they won't leave me alone. read more

These lawyers and etc help 4 yes &3 hearing and I got disability the 3 ND time and I forgot about that I was going to medicare and I am only 54 yes old. They sent me to the right person for help with it. And recommended them to others and told them it's along process sometimes but don't give up into get it and wanted to say thank you .ms.k.leatherman read more

The lawyer I had lied to me on two occasions. One, in the presence of a witness was that she advised appealing the amount I got. I hadn't worked since 2015 but only got awarded five months disability after the hearing. She said if I appealed it the worst that could happen was "nothing, I'd get no back pay worst case and several years back pay best case." On the eve of appeal I learned the entire claim was being re-litigated and I stood to lose EVERYTHING including owing the government the 1.5 years of benefits already paid to me. She also told my in writing that I had a 24 month waiting period to get Medicare. It's TWENTY NINE MONTHS!!!! Because Medicaid no longer covers me because I have an "income" I've been unmedicated for two years and haven't been able to receive medical treatment for lack of insurance. I had a car accident resulting in a fractured sternum, fractured ribs, collapsed lung, SEVEN FRACTURED VERTEBRAE. All still untreated since December 2019. Call Dr. Bill Latour instead, you''ve no doubt seen his many tv commercial, read more

Although the process is an extremely slow and laborious experience it does ultimately result in a successful outcome. Remember, Citizens Disability has no control over the entire process. It takes forever to reach the hearing phase, but it will come to fruition. However, it is your responsibility to provide the documents requested by Citizens Disability. Expect a long tenured and often time discouraging experience, but if you trust their experience level and professionalism you will not regret your choice in selecting Citizens Disability. Recognition is in order for attorney Michael Slugocki, whom represents client's, for Citizens Disability. His thoroughness and preparedness was evident during my hour long hearing. Mr. Sludocki contacted me several times prior to the week's leading up to my hearing. He was prompt the morning of the hearing. He reviewed our testimony and the protocol I would expect at the hearing. Citizens Disability should be your choice if you want the best representation for you Social Security disability claim. read more

Is this the same call registry that might call you from different area codes? there may be other citizens disability companies out there that are local or maybe legitimate but this one that's getting scam ratings is not. Di NOT give out your social security, medical personal, or any other type of information including contacts or information about your friends or family. Because you'll probably be on the phone with them for over an hour like the rest of us have been. Then they want you to sign a document which they send to your email. The woman I talk to said that she was going to call me back and within 15 minutes and she didn't. when I dialed their general number they said they were closed and then the line hung up on me. First of all you might get a text or a voice message from someone, and then when you call them back and mention the name they pull a blank on you. Its very likely another social security and disability scam. Don't trust him enough to sign anything or give any information out you'll probably be bounced back and forth between different departments and they don't sound like they are U.S. based. I wonder what they do with all the information they get from people. Awful. Stay far away. read more

I wish I could rate zero stars as that is what this company deserves. The process started out OK but immediately after the initial conversations it went downhill rapidly. Every call after that went overseas to Nigeria or the Philippines. I was never told that my all my future calls would be answered by an offshore outsourced employee pool. This should be told to the client upfront before making the decision to move forward. Please be aware that Citizens Disability is a non-attorney advocate company that preys on people that are vulnerable due to a serious medical condition or injury that merits disability qualification. The so-called clients needs are neglected and you are not told upfront about the process that will take place. They will tell you that your case is excellent just to keep you onboard. I was never assigned an actual case worker. I got messages that my case was near a decision from Citizens only to access Social Security on my own to find out a completely different set of factual information. Do your self a HUGE FAVOR and reach out to a local LAW FIRM that specializes in Disability cases. Check out the Better Business Bureau and employee reviews and you will see the real truth....This company is not honest and will say anything to keep you trapped in a terrible situation. Do your research and make an educated decision before wasting 8 months for nothing...ask if your calls will be outsourced to places like Nigeria. Run fast from this company as it is a slow road to nowhere. BE SMART...WISE....and choose LOCAL Legal help when trying to get qualified for disability. BUYER BEWARE!!!! read more

So I have been with citizens disability for 7 months now, initially they told me it would take no longer than 5 months but I'm being patient. I don't really understand what citizen disability is even doing for me? I submitted all the paperwork on my own, the social security office contacts me directly and when I called citizen disability to see if they had a certain paperwork the rep told me they don't have any paperwork on me so my next question was how in the world are you fighting for me if you have no information on me!? So the next time I talk to a rep from social security right here in Connecticut I discussed my concern with the agent and she giggled a little bit and said the best advice I can give you is you can get rid of them anytime you want okay so it's it's been 7 months way past my due date I was told by social security there would be some ruling by Tuesday of the upcoming week and again she said please be aware that you can get rid of your lawyer anytime you want and she seemed pleasant and honest compared to what I'm getting from citizens disability! Now I'm giving them 25% not to exceed $6,000 on my initial check from the social security to me with what they have been doing or lack thereof doesn't give them the right to $6,000 or 25%, as far as I can tell they have done nothing for me. Would appreciate any feedback from you guys thank you read more

11/20/2018: SCAM operation. Cannot speak to an attorney, require you to spend money you may not have before speaking to an attorney...vetting process only serves themselves and not potential clients. AVOID! read more

Citizen helped my husband with the paperwork and he was approved immediately. I don't know that it would have went that way without them. I am glad he contacted them. read more

I started this process in 2014, and have played hell talking to anybody that is NOT in the Philippians. I don't like the idea of my medical records and personal information being shared in a foreign country. As others have stated, getting a call back is chore. At my first hearing before the judge, my representative (and I use that term very lightly) instructed me to be quiet while in with the judge, unless directly asked a question. My representative made no arguments, nor did he question anything put forward by the Occupational representative. After the hearing, we moved to a private office. In the office he assured me that he was going to draft a letter to the judge on the following Monday. In the letter he would contest everything, and it would all come out great. Instead, not only was I denied, but embarrassed beyond belief. The judge spent the entire first page berating my representative. Even going as far as to ask what gave him the audacity to think he could question a judge's decision AFTER the case was over. At my appeal, which was telephonic, my new representative spoke up, questioned me, and in the end.... The decision was almost final before adjourning. That was in June of 2020, and it is now August of 2020. I still have not seen any of the back pay that is owed to me. I guess it is only important when it directly affects you. Otherwise, they don't care. I have had to handle all of the details myself. I have not heard from them since the appeal. I haven't worked in eight years, and when I complained about the time dragging on...I was sent addresses to Planned Parenthood. Not sure if anyone knows what is going on. I agreed to the set amount for a fee, but yet don't see how this is fair on my part. They screwed up two years ago, not me. read more

Worst customer service ever! Cancelling my contract. They got all my paperwork wrong! I now have to re-do it all and submit to SS myself! I'm doing all the work I hired them to do! Initially the person I spoke with seemed quite knowledgeable, was well spoken and English speaking. I've called back twice now regarding my issues and I guarantee the two different men I spoke with ARE NOT in the US, and they didn't know a thing. Very unhelpful!! read more

this company is a freakin joke. i wasted several years trusting these people. i am absolutily disappointed. there customer service & manners are very misleading. dont be fooled by these criminals!!!!!!!!!!!!!!!!!!!!!!! read more

I have used Citizens Disability and they could not be more helpful. I won my case and could not have done it without them. The lawyer that represented me at my hearing was very professional and really knew what he was doing. read more