My family & I have used Citizens Electric for the last 50+ years and I can honestly say that I have never seen a company go from a decent & reputable company to a inconsiderate & money hungry corporation. The billing & usage issue of late has been ridiculous. When I moved from Perry County to Cape County the rates were not that bad . But within the last 15 years or so I have never seen such manipulation & favoritism with their customers its ridiculous. This prepaid meter way of collecting a person bill is such a huge embarrassment to a person. It's like telling someone if they dont have $5 to their name they arent worth nothing. Well sometimes a person doesnt have $5. You tell a customer that they use more KW one day & less the next and they dont change anything about what they do any day . Explain that . I pay the utility bill at 3 homes in the vicinity, 2 of them are 1 block away from each & the other is 2 miles away. 1 is prepaid and the other 2 are not. 2 of them need updated insulation the prepaid one just got weatherized by the state and updated windows etc. Now I pay more at the prepaid home for electric and there is nobody there all day and at night everything is shut down and turned off. The other 2 someone is there all day and they use more electrical appliances then the prepaid one. I have had the prepaid service for 11 years and the other 2 for over 30 years . Now my point is. The prepaid service is 3 times higher than the other services are, it shows the usage is 3 times higher, now I want someone from Citizens Electric to explain me how can this be when no one is home at 1 of the homes and it costs more at that one than the other 2? I would like someone at Citizens Electric to look into the prepaid meter issue that I think is faulty at that address also. Because there is definitely something wrong because I refuse to believe that 1 place is paying less and more is going on than at the other place. Something is crooked at this office and I am highly upset over it all . I feel like I have invested enough money into this company over the years that they should figure it out. My family have been good customers and I think theh are monopolizing this area. And to top it off they want to charge me an average of a 3 months bill for a transfer deposit from my old address to my new. Which is ridiculous. I will continue to tell people how bad Cituzens Electric treats only certain customers(mainly the ones they dont like, because they have their favorites) until they fix their meter issue that i have and their billing & usage issue because it id justily unfair all the way around. I know this for a fact.​ read more