Technician came out promptly, assessed the problem and had the heater running in minutes. My…read moremother in law lives in southern Illinois - we live in Los Angeles, apparently her heater went out over the weekend. I had no idea who to call. Called Craine and couldn't be happier. They allowed me to make payment over the phone 2,000 miles away!! Amazing customer service and fantastic communication

Craine was willing to fit me in for an assessment right away, which was impressive. Same day…read moreservice is great. They looked around at everything I mentioned and took pictures. I ended up going with someone else because Craine would not give a quote or estimate; not even a verbal approximate after two phone conversations. I just don't have the money to throw around like that. But if you're in a rush for residential help, it's great, plus they do appliance hook up (not plumbing stuff like disposals tho).

We needed our service wire between the electric feed down the mast head and pole replaced along…read morewith the mast head. They showed up on time and had the power company here to disconnect the hot wires and then did the job quickly. We were only without power for 40 minutes. Their invoice was very reasonable. Honestly I was expecting it to cost twice what they charged. Any electrical work I need in the future will be done by them.

They showed up 15 minutes late for the estimate. I have to work things around a dialysis patient…read moreand a 5 year Olds schedule. If you show up to the estimate call 15 minutes late without calling (after telling me a few days Pryor they had nothing scheduled today and could be here within 30 minutes of calling..which I didnt expect) then hows the work going to go? I need dependable.

They (Heartland Heating and Air) came out and messed up my AC system and said that Harvey their…read moremanager won't send anyone out to fix my AC unit THAT THEY BROKE unless I give them a positive review. This company is HORRIBLE! DO NOT USE THEM!

UPDATE: Voss came about 9:30 this AM. Could not fix it, coming back. Even with gas off, windows…read moreopen - gas smell is too strong to stay downstairs in the main part of the house. The owner felt our review was unfair, and even though they offer 24/7 and emergency service, and we have a service/maintenance contract with them - this didn't fall on their shoulders. We called FS, they advised us to call who manages our 2 HVAC systems (Voss) so that is what we did. Previous Review from last night; Darrell is not managing the Emergency line and we have a gas leak!!! (Update, he apologized, said he was "passed out," and called about 45 min + later, but did not come here.) We've done all we know to do, but FS Propane said to contact our HVAC maintainers...which is Voss, and we have a Service Plan with them. Two calls to Darrell, a Text to Neal, email to general email address, and here we sit! Windows open, hot and sticky with the smell of gas in the air... awesome customer service.

Country Comfort Solutions exceeded my expectations. From start to finish, the owner and staff were…read moreprofessional, courteous, and very knowledgeable. They explained everything clearly, completed the furnace installation with great attention to detail, and made sure I was comfortable with how everything worked before they left. The quality of their service and workmanship truly stands out. I highly recommend them to anyone in the Jackson County area.

Brad was timely and fair and my system is great. He came the same day that I called and gave me a…read morebid right then and there.

Burke electric : from the start , person answering the phone and the men who came and did the…read moreelectric work were friendly, knowledgeable, and efficient. the 2 men completed the work to my satisfaction. The reasonable price, and great work, is why I recommend them. And will use them in the future.

It's been my experience to frequently use the services of residential electricians. Most recently I…read moreused the services of Burke Electric in Murphysboro IL. Their service person was courteous and very competent in performing what to me is a very complex service panel and troubleshooting service call. His charges were extremely reasonable for the tasks he performed.Additionally, shortly after his initial service call, I experienced an unrelated electrical issue caused inadvertently by a different craft repair person.I called Burke again . Their serviceman arrived the next morning, and immediately restored the electrical service to a room that I had spent many trying hours trying to fix myself. When asked what I owed, he said that it was so easy to fix that he didn't charge me and left for what was a great, but profitable day. For the duration of the time I remain in Jackson County and its environs,I will rely on Burke for all of my electrical needs. Thank you to the WJ Burke Electrical Company..especially a great Residential Service Electrician Bob Camp, Carbondale,IL

I wish there were more stars to give. Shawn was there for my family during the heatwave in July…read morewhen my AC through a code and stopped running. He came over and got my AC running again and kept doing check ins making sure that our unit was operating correctly. This is the kind of service you get when you pick the right compan/person for the job. Thanks a lot Shawn! Appreciate you!

I have used Shawn with Trust Worthy Heating and Cooling for the apartments I manage for 2 years. He…read morealways shows up the day I call him and is able to fix it normally the same day. I will always use him for all my hvac needs. He is friendly and quick and has not had to be called to the same place twice.

Great business and service for sure!! Reached out to them for new gutters on my home i just bought…read moreand was here the next day!! We discussed color and size I wanted, then he took measurements and had a price right then and there for me. The very next week had a crew here and took all the old gutters down and had my new ones installed all with in a days work even suggested a new way for my down spouts on the back side of my house cause he noticed they wasn't draining the best, which I agreed and said I noticed that my self when I would clean them out. So went the new route and couldn't be happier! All water drains out perfectly now and dont just hold water. Highly recommend them!! And both guys here doing the job was very nice and polite

We contracted for a complete tear down of our 26 year old gutter system and a replacement with…read moreseamless gutters produced here on site. K&L also replaced a piece of fascia that had been damaged in a recent storm. Very fair and competitive pricing for equivalent materials and experience. Professional work done with extraordinary attention to detail. Highest quality materials and techniques. They made suggestions that we would not have thought of without their input. Work was accomplished in a timely manner. Solid communications throughout the process with contact via text and voice. Would highly recommend for people needing gutter installation, cleaning or repair.

We had a lot of yard waste from removing ornamental shrubs and flowers, and because of a lot of…read morelandscaping, our yard wasn't very accessible. They got their truck safely under our carport, cut limbs and trees, and hauled it all over quickly.

Yes I did however the prices were extremely high i was very unhappy with the pricing however I…read morewanted it gone