So glad I moved my accounts to Bank of Cleveland. Everyone is always super nice and it's always…read morethe same tellers. This tells me that not only are they good to their customers but also good to their employees.

A real community bank. The building and interior is full of history. I really like the bank for…read morebeing a smaller community based bank without so many surprise fees. Free checking!

Have had a great experience with Mountain Valley. I prefer local financial institutions and they…read moreare on my recommended list. It's worth giving them a call and see what they can do for you.

do not trust this company or the management at this location. They are dishonest and untrustworthy…read more They do not do things They mistreat their employees and ignore their complaints. and many of the employees miss money and frequently displaced it where it's missing at the end of the day management does nothing to correct this except give them a slap on the wrist don't do that wife was recently terminated from her position for violating a policy, but as she stated in her exit interview, she was trained and was unaware that it was wrong. She worked there for one year and never had a ride up any disciplinary action and instead of trying to correct the behavior they let her go. I believe that this is due to the fact that she is seven months pregnant and the company did not want to pay for maternity leave. I am considering a wrongful termination suit due to discrimination against her. This is your warning do not do business with these people your money is not safe here if they treat their employees this way how do you think they're going to treat you as a customer?

As first-time homeowners with a 20% down payment asking for a conventional loan, we were looking…read moreinto working with a large, well known mortgage company however we were referred by our realtor to go with this local vender, Keven Blair Team at Element Home Loans. First impressions were great, and we were reassured we would receive a loan from this company by the owner, Kevin, however, a month before closing we received a phone call by an associate of the company stating they cannot work with us anymore. Looking for a clearer answer, we called Keven and sadly, we have yet to receive a return phone call from him. Thankfully, the large, well known mortgage company who we originally planned to work with was quick and thorough and we were able to purchase our home during this seller-based market. I would NOT suggest using this team and/or company as a first-time homeowner to prevent unnecessary stress due unreliability. For my review I gave them a 1/5 stars. The atmosphere in the office is pleasant however, even before being declined, it was hard to communicate with them. Text messages were sent without a response and the phone calls made went to voicemails.

Amazing team! Makes the mortgage process easy! Kevin made…read moreus comfortable and kept us in the loop throughout the entire process! There were no surprises! I would recommend everyone to use them for your mortgage needs.

Been working with Brett for over 5 years for home and auto insurance. 100% professionals with great…read morecustomer service. Highly recommend.

Having been in the insurance industry at one time, I am very opinionated concerning how an agent…read moreshould conduct business. Brett Smalley's State Farm receives my highest recommendation! He has trained his staff to be thorough in asking the detailed questions in order to not leave his clients vulnerable. Integrity and family values are important to Brett and his staff. Those characteristics are the best benefit to his customers when the customer experiences an unfortunate loss. Everyone needs an agent they can trust to "go to bat" for them when there is an insurance claim. Brett Smalley is that agent you can trust!

Crystal is the absolute best. She makes it very easy to solve problems and work up new loans! I…read morecannot thank her and CBCTFU enough for all the help over the years.

Best insurance agent out there! He is the most respectful, nice, and helpful person out there! He…read moreis grateful for all of his customers!! He helps make smart decisions about their insurance and financial service!!!

Great bank, they are always happy to see my kids and give them handfuls of treats. They gave us a…read more5000$ loan and we had no credit, the load guy calab (not sure if that's the correct spelling of his name) could not get it for us through the system but called his district manager I believe was the person he called and got it for us. The loan was for a mail jeep. My wife has since then got a life changing job delivering the mail making about as much money in 1 week as I do in a month. Because of this bank and Mr loan king my wife has a job that will give us all a great life and future. This is the third bank I've used and the only bank to get me a loan with no credit. I'll bank here until I cant for what ever reason. I recommend this bank 100%

Please do not bank with this company. Specifically this location. My grandfather banked with this…read morebranch and he passed away back in August of 2014. He was a not a rich man- his savings were under $700 that was left in his account after his death. My grandmother who is 72 years old has been going back and forth with these people trying to get this little bit of money out of the account that was rightfully hers. She went in with their marriage certificate, his ID and his death certificate. They refused to give her the money that was in his account. Only after she spent $200 out of her own pocket to go to court over this situation was she then able to get a piece of paper that they required for her to get his money out. She went back to this bank and they STILL, STILL would not give her the money. My grandmother is in very poor health and had just had heart surgery the week prior. So after they ran her around in circles over and over again they still would not let her get my papaws "mind you" very little bit of savings out. This branch is rude & inhumane. I have zero respect for this branch and zero respect for its employees. They should permanently be shut down. Finally, after my grandmother broke down in tears- the manager said they would let her get the money out. There is a woman by the name of Sharon- YES I am calling you out personally... SHARON- you looked at my grandmother in the face and told her that it would be like giving her free money. FREE MONEY??? This was her money from the beginning. This was my deceased papaws savings and you intentionally mocked my grandmother whenever she signed her name on the papers. You said, "Oh, are you sure you can even sign your name, since you in such poor health?" Practically being a heartless piece of sh*t. People will hear about this branch. People will know how cruel you were to my grandmother. I beg of you- if you have an account with this branch located in Soddy Daisy, Tn. Please, please close it out. Do not support their inhumane behavior. DO NOT trust them with your savings or money at all. In gods name why would you put an elderly woman through so much grief and unnecessary trouble? You will pay for this one day. Especially you- Sharon- I beg god have mercy on your soul. This is all I have to say. They do not even deserve one star, but this review system makes you pick one. But I do not give you any stars- Community Nation Bank of Soddy Daisy- The only symbol I give you is the one between my pointer and ring finger. Good job on being the worst bank branch we could have ever imagined. Kudos.

Alaina was super, super helpful in helping me get a great bundle deal for auto & home. She really…read morehelped me understand everything about the policies and was super patient in explaining all of my questions and concerns. So grateful to be able to find a great insurance policy that fits within my goals.