Lee Henry is a great insurance agent and a good guy too. Not only does he work hard to get us a…read moregreat price, but he also helps us to understand what coverage was right for us. We feel really great about working with him and he's a kind, funny person too. I would definitely recommend him!

From the owner: Our Crossville Farm Bureau Insurance agency is here to help you for all of your home, car, life,…read moreand renters insurance needs. Contact us today and find out why Crossville turns to us for insurance and award winning customer service. Farm Bureau Insurance of Tennessee has agents in more communities than any other insurance company. We cover more homes and autos in Tennessee than any other insurance company and we are one of the top writers of individual life insurance policies in the state.

Janet is the best insurance agent in town. Saved me hundreds and informed me of every detail of my…read morepolicy. 10/10

From the owner: Fields Insurance is a RamseyTrusted® Independent Insurance Agency that partners with multiple…read moretop-rated insurance carriers to provide you with more choices and better coverage options. We offer a full range of personal insurance products, including auto, home, renters, RV, boat, motorcycle, and more, as well as commercial insurance solutions such as general liability, commercial auto, workers' compensation, and other business coverages. Our goal is to help you protect what matters most by finding the right coverage at a price that fits your budget. At Fields Insurance, we are committed to providing personalized service, expert guidance, and insurance solutions that are simple, affordable, and comprehensive.

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

Micheal has been a joy to work with for years. She is quick to respond and so helpful. I have…read moreused this office for almost 2 decades covering boats, houses and currently 4 cars!

I had coverage with Jeff Johnson, State Farm for over 30 years and have always gotten great service.read more

AWesome service!!! these guys are the best friendly answered al my questions and beyond top notch…read morecustomer service.

This agency provides very responsive and professional service at a very competitive price…read more I changed from Farm Bureau to State Farm in February of 2020 after a 34 year relationship with my previous agent and could not be happier.

Reed and Bryce Hooper are the best in the biz! They're professional, incredibly knowledgable, and…read moreexceedingly helpful. They provide the highest quality customer service. What some companies would consider "above and beyond" is Hooper Insurance's baseline. They provided me with clarity and carefully guided me through the entire process with unwavering confidence. 1000/10, would HIGHLY recommend!!

Working with Anthony has been an exceptional experience. He has been incredibly patient, taking the…read moretime to thoroughly explain the various policy options and assisting me with both auto and life insurance. I highly recommend him. He is, without a doubt, one of the best agents I've ever had the pleasure of working with.

First class service with a smile. Friendly claims assistance. These folks all got manners. If you…read moreever get in a bind they'll have be there for you all compassionately like. Professionally managed with a pleasant demeanor separates them from the rest. Swift of foot they are quick to respond . You can rely on dan combs to come through when the chips are down. I still haven't gotten my calendar but that's another subject.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.