I'd like to give this location 5 stars for 2 of their OUTSTANDING employees. Ms K Webb and Ms O…read moreBradford. These ladies are on POINT!!! IF you don't get to work with these 2 ladies....question whomever you end up with.....ask questions ask questions.....if you get a man.....ask questions ask questions and need I say....ASK QUESTIONS...

Great bank. Has my best interest at heart and very friendly.read more

This location is very lackadaisical and uncaring in attitude. 4-5 employees will walk past a long…read moreline continuously and not get on a computer to help the case or offer a solution or alternative. You will spend a preventable 45 minutes just to do a simple withdrawal.

Spent 45 min for a withdrawal, had issues at the ATM so I had no choice but to walk in. Attitude…read morefrom the teller, even if they start off with a hello, how are you. Felt disrespected.

Their fraud prevention is garbage!! My husband's account got hacked not once but TWICE. The second…read moretime that it got hacked they blamed it on him even though he reported the fraud multiple times. Now they're closing his account and the checks that he just got paid are stuck in the account and NOBODY will accommodate him at all. He had two checks coming in after the fraud happened and they're saying that it will make the account be less negative. It is negative $4600!!!! He is trying to leave the bank and get his checks and they're giving him such a hard time. I do NOT recommend this company at all.

Slow, understaffed, feel like a number not a person…read more I came in to open a new account. No instructions on where to go or what to do. Stood in line for a teller. 30 minutes later was told I was supposed to sit in the waiting area. No number system. Had to guess who was next. Employees wandered around from cubicle to cubicle but never helped anyone.

Some of these offices are not good, it's been awhile since I had an account here. They make you…read morejump through hoops just and make it seem like they are not going to give you the money that is already in an account with your name one it and make you do a bunch of run arounds and keep telling you something different just to never give you account access to the money your parents gave you. It's a bunch of shit! I'm never banking with them again!

In my opinion the best Bank of America in the area. I don't normally go inside but when I do it's…read morenormally a wait but the few people I interacted with were friendly. I wish the parking lot in the front of the building was bigger