They changed my adopted son's medical information without any consent. I have spent days trying to call their number for their main line with NO ANSWER. It is like no one works there and I cannot access my son's medical records! read more

My wife was submitted here and they do not treat the patients good, they are super unprofessional. They stole $60 out of her purse and they would let the guys hand her uncomfortable notes and let them touch her and not say anything, getting a hold of them is impossible and the showers are cold. The staff is ridiculous like a bunch of circus clowns trying to run a business, the syc doctor was calling her crazy when she was reporting the men and was saying she needed to stay longer because of it. This whole place is a disaster. read more

This place is horrible, they take blood without consent, they don't care with you eat or shower , and they could care less about your mental health, the people there are just waiting for their next pay check, parents always end up calling the cops to take their children out early but there's nothing they can do about it, the beds are uncomfortable and I was put next to a girl who tried to kill her mom (I was in there for self harm) it's impossible to sleep , they need the hallway lights on all night , they treat you like a piece of shit , and I'll always remember what the doctor said to me "boys don't like girls with scars " fuck you and fuck your comments I was 12 so I couldn't say anything before but now I can so fuck you for ruining my childhood go to hell read more

The psych Unit of Citrus Hospital is not good. I have a family member admitted there at the female wing and they don't have hot water, the TV is broken and the food is really bad. Honestly I am very disappointed in the way people with mental health problems are treated in the hospitals. is like they don't deserve to be treated with dignity. They deserve better . read more

Screw this place they told my medicare that they do therapy they had me waiting 2 hours to see someone i even did paperwork to then have a counselor ask me some questions about my life and at the end tell me they aren't doing therapy at the moment moral of the story is why couldn't you tell my health insurance this over the dam phone that y they are not doing therapy at the moment they wasted my time gas and their time also ‍ read more

This staff is terrible. The secretary Jennifer and the clerk Rosaline they somehow think they're doctors and that because they've answered a few questions that somehow they know how a patient is doing. Why would I ask for the health of a loved to a secretary? Doesn't she just pick up the phone & file away papers? This place is garbage. Waited in an EMPTY waiting area for over an hour to speak with two counselors or honestly I don't even know their credentials. There was a hialeah police officer just chatting away with the very unhelpful duo in the front desk. No one showed an ounce of care, of sympathy. None whatsoever. No wonder this place has the worst reviews. It's unfortunate that they were the nearest place and I didn't have the luxury to drive a little further but if ever I were to need a facility like this again this would be the last place I'd come. The staff, the location, the parking lot everything is just GARBAGE. Honestly, I wish I didn't even have to give it a single star because they aren't even worthy of that. Stay away from this place. Take your loved one anywhere else but here. UNPROFESSIONAL staff!!!! And please teach your secretaries that they aren't doctors. You need a degree for that. A job answering the telephone does not constitute to being a doctor. read more

PROS: *Doctors seem to genuinely care about their patients. *If you do not have medical insurance they will provide free or majorly discounted treatment and discounted medications at their in-house pharmacy. *They take walk-in patients on short notice if you need to see someone right away. You may have a long wait time if you didn't have an appointment but, I think that's to be expected. *They have liaisons to assist you with applying for SSDI, Medicare, and other benefits. CONS: *The parking situation is usually a nightmare. *You cannot contact your doctor or their assistant directly. You must go through the appointment department and they are not always efficient or polite. And, sometimes they are awesome. Unfortunately, it is hit or miss with them. You must stay on top of the situation. One of my personal experiences with Citrus after contacting an unprofessional law firm for help with my SSDI case: I went to Citrus Health Network, a local community healthcare/mental health clinic and met with Lauren, their Social Security Liaison. Within a few months she helped me to get approved for SSDI and Medicare. I received three years' worth of back benefits very quickly. I had my first of many needed surgeries shortly after that and it was fully covered by Medicare. Lauren accomplished what I couldn't, working around the clock for three years, in just a few months. She was so pleasant and easy to work with. She answered and returned calls either immediately or close to it every time. She stayed right on top of everything on both my end and with Social Security. She is a true Angel. All of her time and service was completely free of charge. YES, FREE! I kept 100% of all three years of back pay. She was always professional and caring. If you are in need of benefits please check with your local community clinics to find out if they have a benefits liaison before contacting lawyers. She saved me so much time and money. I did not have to give a third of my money to someone (a lawyer) who only cared about making money and not my health. I am forever grateful to Lauren and Citrus. read more

I hate this place with my entire life, I was baker acted here in October 13, 2022, and remained 63 hours in this mental facility combined with a prison, I felt so traumatized being here, with the uncomfortable beds, the staff were mid (howard however was the only respectable staff member), the food was ass, and me and my friend Steven were harassed here by a lgbt emo girl, I cried every time i would see my mom because now i think she'll think horrible of me and i'll know that she'll have to leave so i was crying in my cell, so parents dont bring your child here. read more

I called to make an appointment because I would like to resume coming to the doctor as is being more than 2 years I called to make an appointment and they are not accepting in person appointment but when I call other medical centers many are accepting in person appointments don't understand the reasons why when many other places have all the covid-19 precautions in place and they thankfully are seen patients face to face I am calling other medical centers to change my primary doctor. read more

The staff is rude and can care less about you. Don't waste your money on businesses like this are suppose to be here to help you.

This place is the worst. It's impossible to get a hold of someone to make an appointment. Then the lady's at the front desk are super rude. If you don't request to see a doctor they send you to a ARNP which by the way Marlene Jalice is the worst. She doesn't pay attention to what you are telling her. You tell her both of your knees are hurting constantly and she sends you for an X-ray to only one knee. Then it takes them 4 months to response and say that I only said I had pain in one knee The referrals department is another one that doesn't answer. read more

Negative stars if I could. What a horrible place. Strictly a set up to baker act everyone and twist their stories up. disgusting and disrespectful staff throughout the whole complex. I am a veteran and still in shock how they disregarded why I was there and turned it into a situation it wasn't. Also what kind of people take blood and urine samples from the common area where patients eat and drink? This place is the hell on earth. I advise everyone to run away as quick as possible. They need to be sued and shut down by the state as soon as possible! They don't care about anything but more money. My heart goes out to everyone in there currently. This place needs to be under investigation! read more

my wheelchair using disabled son was not given the help he needed when he was baker acted two years ago there, when we dropped him off we thought he would get help and in less than eight hours at 3 am they got rid of him and transfered him to larkins hospital because they did not want to deal with a child with a wheelchair they are very lucky that at that time we were sent into a hellish frenzy to work thru all the trouble that they caused sending him to another hospital that did not help our child either and we took him home because of the terrible service but citrus would have been shut down if we went ahead with charging them with neglect and ADA violations,sadly for anyone else that goes there has to fend for themselves if something similar happens to them because we could not find the time to work on exposing this place to the problems that my son saw and documented and we must put all of our time and work for our son, i wish anybody that is there good luck or get yourself out of there if you can, thank you for any Citrus employee who reads this you should be deeply ashamed of yourself and dont try to defend your position because nobody will beleive you, the only people you help in that place is yourself read more

You are only as good as your weakest link. I do have a great relationship with the PA here but getting this place to send your the referral needed to see a specialist, is just God awful. I've called leaving a multitude of messages and not a single soul returns the call. read more

I remember that in 2015, I used to get hospitalized here. The pros and cons of this Citrus: Pros: 1. The staff cares for you. 2. I had a HUGE crush on a girl at this Citrus-but I never saw her again! (But I wish I could see her again) Cons: *1. Horrible treatment. I used to get hospitalized in this place again, again, again, etc. 2. It could be boring for you. I remember that when I was here, I was so bored. But I'm sure that for some patients that I've seen when I was a patient here, maybe they weren't so bored as I was. *Maybe there is excellent treatment from this Citrus today-because in my time as a patient here (back in 2015) there was horrible treatment. read more

I have been here twice so far, and to be honest the first time was mostly awful. I was waiting for 6 hours before being seen, and the only reason I didn't leave was because I really had to see a doctor. They did say that the first appointment takes longer to get in than the following visits, which proved to be true- my second appointment was so fast, I was in an out in less than an hour! The employees have consistently been very nice, the doctors wonderful, and my treatment effective. BUT the lots are tiny, so good luck finding parking. read more

Citrus Health Network - Citrus Health Clinic..there is never any parking in the lot, I always have to park across the street. - Psychiatrists Near Me - Hialeah, Florida

I am a patient who was not able to meet with my doctor twice. I called and his assistant who would not even talk to me to figure out what went wrong. I realized i was not sent a link so i could be on zoom. Dr. Mandri's assistant is incompetent by not speaking to me after two meetings were missed so that this person could correct the problem. I have to do without my meds which is causing me to have panic attacks. I will ask my primary care doctor to write the script for me. I don't want to go through this again because his assistant doesn't realize the problem so that person will make that mistake again and cause me more stress. The irony is I go to them to help me with stress so creating stress is counter productive. I go to the West Kendall office which i won't be after i get my meds. Well now it is three appointments missed. Reslly stressed out. read more

First off, can I just say how HORRIBLE the parking lot is?! There's never any spots available and a lot of people park out on the street where they're not supposed to. Even the back parking lot is usually full and I've had to drive around over 20 minutes a few times just to pick up my meds! The back parking lot is also so dangerous to back out of a spot.. There's no room! I wonder how many cars get bumped daily from this. The parking lot next door is no better either. Apart from that I'd like to mention that the therapists there leave much to be desired. I've switch around with a few of them and the first woman I saw would be on her computer the whole time typing away while I was pouring my heart out. She wouldn't even look up at me. I was really looking for a psychotherapist but their program there has mainly interns working as therapists and they get switched out every 8-12 weeks! I need a very long term person to stay and work with me. So I currently am not seeing a therapist at all. Very disappointing and disheartening. But I will say that the people who work there are all so very kind! And I adore my my psychiatrist, Dr. Delgado. She's very knowledgeable and throrough and I've been seeing her for years. read more

A place where they evolutionize those that are weak minded into an indestrucrible force of nature be warned only the strong survive

04/17/2019 take my father to the psychiatric system of the citrus center. this has been most unpleasant in terms of treatment for a patient with psychiatric problems. a supposed chief officer leaves my father without treating him with a physician and according to not to appointments, for a month, a case has to happen a tragic event to be treated. for me in person, if you compare with the shit i am considering it. what is a person abuse of psychiatric disorders treat it as if you are an animal. read more

This place is so trash. The customer care is ineffective, they do not answer the phone, place you on hold for over 20 minutes, then say 'please hold'. It blows my mind how god awful this customer care service is, overall the customer walks out with a sense of carelessness from the people who tend to the customers. This is awful and they really really need to work on that trash customer care service. I will be looking for more effective ways to file complaints. read more

I give this place a one star because there is no other choice. Don't trust this place with your child's health. The doctors are ok it's the support staff and some of the nurses. I heard workers swearing and they make up and document medical records or they are just too lazy to document things accordingly. Do you and your child a favor. Go to Miami Childrens Hospital or Jackson Memorial Hospital. read more