Went to Pnc Bank on 04/07/2024 to deposit one thousand dollars through a ATM machine upon…read moredepositing the money it show that I was depositing only 920 dollars so I discontinued my deposit transfer and pulled my money out of the ATM machine and counted the money in my car.Sure enough i was short 80 dollars but I had bills to pay so I resubmitted the 920 dollars and this time the machine rebooted and kept my money and ejected my bank card.I called Customer Service on a Sunday and she told me not to worry I would get my money back just to go the branch Monday morning and let them know what happened. So I went Monday morning and spoke to the branch manager I believe her name was Mrs Chandler and she told to call Brinks because it was not the banks ATM machine even though it was in front of the bank that is ridiculous. So I asked her since I was there can we call Brinks she said she would have her Assistant help me I said okay so I waited. So when the bank assistant called my name she sat me down in her office and asked me what the problem was and I started explaining to her what happened. She asked me for my drivers license and bank card and let her know I needed my money because I had bills to pay and she responded by telling me there is nothing she can do because brinks owns the ATM machine and I would have to call them. I asked her why do I have to call them when I am at your bank and I have my account here. She responded by telling me she doesn't own the bank and I responded back but you work and you're an Employee of Pnc Bank. She told to leave and threw my drivers license and bank card on the table at me I told her hell if I am leaving without help or my money and she said f__k you not once but twice i never seen anyone so unprofessional as her she should be terminated for talking to a customer like that. So I left without my money and couldn't believe an employee would use foul language like that to a bank customer. I haven't received my money back as of 04/12/2024 or any calls from PNC Bank Main Corporate Office. Do not go there or they will treat you like crap.

Staff is extremely helpful and knowledgeable. There's a Hispanic manager here that went above and…read morebeyond with all our business needs. Everyone works together and they even came out to our business to make it easier for our business partners. I'm slowly bringing over all my accounts and making sure my whole family joins.

This review is definitely for those not in state. I have had an account with HFCU since before…read more2000. Since then, the website has changed, times have changed (with fraud), branch locations have changed, just about everything has changed. But supposedly this one code word I set on the account way back when, has not changed and therefore I can not get any assistance. Literally, I was offered NO help on how to get my funds. So when I said to upper phone support, surely there is a way to get help other than flying to Texas, they just kept repeating to me (and you need to understand that they were fairly rude), "I have spoken to my manager and we can not help you without your code word". This morning supposedly, there was a meeting about additional fraud so I can not verify my account now (where yesterday I was able to get help through additional verification questions) without the code word I set back before 2000. In the end, I offered a story about what I did a few years back, which was go to a sister branch to get access to my funds out of state. So after repeating over and over that there had to be a way to access my funds and get assistance other than flying to Texas, they never said well then drive to a "shared branch", "here let me get your zip code and find a branch local to you!" Repeat, they never offered to correct my ignorance about DRIVING to a different brand bank. They just kept saying they can't help without my CODE! So now they know everything about me (full social, every address I have ever lived, mother's maiden, and of course this elusive code word!). This is the only company I have ever done business with that needed my full social plus other info and still I couldn't be helped. HFCU is behind the times. There are ways to verify people without giving your full social. This has been a ridiculous experience. Oh and when I said this is difficult on people when you change the rules (remember the meeting this morning!), they said they didn't change the rules. It was just another way for the lady on the phone to be rude. There was never a sorry, or here are all of the ways to access your money. Just repeating over and over, talking through me, and letting me know their management said they couldn't help me. I would guess that this is representative of other customer service issues and the poor rankings through yelp.

This is the place where our Lawyers are for our Law Suit against Philip 66 Flooding our/my Mama's…read moreproperty in, Sweeny, Texas. I'm very impressed with the hospitality and the thoroughness, politeness to our case and towards my 80+ year old Mama.

After 2 phone calls about my deposit the manager went above and beyond to help me get my funds…read moreavailable to me.!

Nora at Coastal Community Federal Credit Union was so helpful in helping me resolve the issue I was…read morehaving. I give her a hi 10.

Have been a customer for many years and appreciate the assistance and creativity offered for my…read morespecific banking needs. Thank you TCB

Have been a customer since the West University Branch First opened, and overall, have been…read moresatisfied with their on line bill pay set up. However, today I tried to add SiEnergy to my bill pay account and Texas Citizens' system would not accept the zip code I was trying to enter for Si Energy address. A quick call resolved the issue when I was advised because the payee address was a PO Box number I could not add it to bill pay. I then went to my Chase Bank account and lo and behold it went straight through with the correct address and zip code aleady on file there. Bit disappointed with TCB and this result.

We just closed today on our home and have nothing but great things to say about our experience. Our…read morecase was a bit tougher than most because we are self employed. Mr. Emmanuel and Mayra are the best in their field. Every roadblock we encountered they proved their weight in gold. They are very knowledgeable about the entire home buying process and will fight for you til the end. I would definitely recommend them. One extra note on Mayra and Abril. These two ladies were so professional and knowledgeable. Mr. E has assembled a great team of professionals.

Wanted to Thank Ero lending team for helping my parents close on their fist home, it wasn't easy…read morenor fast but got it done! My parents and I are forever grateful! But most importantly I'd like to Thank Mayra A for being so patient with my parents and kind. God bless ! Maria S.