5 stars cause they have ATM's everywhere, plus its a really good bank!read more

These employees have a hard job sometimes . They handle customer service great considering…read morecustomers sometimes expect magic. Keep it up, guys!

American State Bank; Let me tell you a story, about a year ago I was working a deal on an…read moreinvestment property. Looking to pick up a rental that had sold two years ago and was not making the new owner any cash flow due to lack of management. (he had moved out of state) No eyes on it. The tenant living had moved out and his brother was living there for the past six months with no rental income being produced. So you kind of get the feel where this is going right... Thinking the seller would like to get something going a cash offer was the way to go. The I investor hit up several banks with little luck. ASB has deep roots in Abilene and does not package and sell of mortgages the investor met with the loan department, secured the cash to close the deal at a price that that both parties agreed to. Closed in less that seven days. I'd like a few more deal like that..

Happy State bank has taken care of me and my family consistently through thick and thin and I am…read morevery grateful for the service I receive. Special thanks to Scott Jones and Raul Zermeno for their attentive and detail oriented care.

They love their customers and take the time to make sure everything you need is taken care of!read more

Great place to bank, and get a loan. These guys loan money to the person, not the credit score. If…read moreyou need a business loan these guys make good partners!

Had two managers check on me and apologize for the wait. I wasn't there that long but there was a…read morelining forming and they thanked us for our patience. I'm guessing negative reviews were made prior to these ladies being there, because they were professional and very helpful. Thanks!

I'm disappointed in Chase when I opened up my account I gave Clay my Chase Coupon for the 300…read moredollars to pen up a new account come to find out he never put it in how disappointing

Had an encounter with a male "customer service representative " that made us go to another bank…read more He never stood, barely greeted us and then said he couldn't help us open new accounts because my social security card was not in absolute pristine condition( only had since 4th grade)! It was a shame, we had heard good things about ATFCU!

They think they own you and your money! Went in to get a new card due to date expiration and they…read moretried to make me get a new number. They said they sent out a new card which I never received! I would not use these people! horrible service! Update: spoke with customer service Johnna, and was not helped! Even though she agreed with me, she said it is policy that she can't help me! Funny how that works! Don't you se this bank! They think they own you and your money!

I have been doing my banking at First Abilene Federal CU for many a year now. I have been very…read moresatisfied with the way that they have interacted with me and taken care of my needs. In particular I want to mention a gentleman by the name of Chase. On more than one occasion this guy has gone out of his way, in a big way, to resolve an issue that I had. At one point he caught and brought to my attention an error that I had made. His efforts on my behalf were greatly to my advantage. Most recently he took the time, patiently, to educate me on how to use an App that was confusing to me. He did that all through the drive through interaction. He is a great PR guy. Thank you FAFCU, and thank you Chase

I have been a Credit Union Member in Colorado for over 50 years and loved it. Joined First Abilene…read moreFCU and they are TERRIBLE. They are not customer friendly, new members services are limited and they are bureaucratic to a fault. Tried to make a mobile deposit, checked the box on the back of the check for mobile deposit and it was rejected. They said I had to write it on the check. Note, First Abilene FCU has the same box on their checks.

Although I currently reside in California and will do so for the next three years, I opened a FFIN…read moreaccount several years ago when I thought for certain I would be returning to my home state of Texas. I opened my checking account in Mineral Wells, Texas, and I will Yelp them separately, even though that branch has earned five stars from me as well. I have dealt primarily with Abilene and have been impressed with their mail deposit operations. One of their account reps even sends me deposit verification receipts with a personalized "Thank you" on the slip. I can assure you that no such courtesy exists here in the Golden State. I cannot wait to relocate to either Mineral Wells or Abilene.

First Financial Bank President & CEO Marcus Morris: Fraud, Breach of Contract, Discrimination,…read moreWrongful Foreclosure, Negligence, Bribery & Other Serious Misconduct (Criminal Conspiracy) Important: The statements below describe my husband and l factual personal experience, my understanding of the court proceedings as a student of the law, and factual evidences that are being disputed and litigated. Readers should review the actual court records and applicable Texas law before reaching their own conclusions. My husband and I recently appeared in court regarding our lawsuit against First Financial Bank concerning a wrongful foreclosure. What concerns us most is that, as of our most recent hearing, First Financial Bank and/or its attorneys have still been unable to provide sufficient evidence establishing that the required foreclosure notices were properly sent and served on us. Specifically, we have requested evidence concerning the alleged mailing of certified foreclosure documents by First Financial Bank's attorney, Joseph D Austin of (Hart & Kelly Law Firm), including documentation such as the mailing records, certified-mail information, tracking information, return receipt, affidavit of service, or other competent evidence establishing when and how the required notice was provided. This issue is extremely important because Texas foreclosure law establishes specific notice and procedural requirements. Texas Property Code § 51.002 addresses notice of sale and service requirements, while Texas Rules of Civil Procedure 735 and 736 govern certain foreclosures for which a court order is required. Whether a particular foreclosure requires a Rule 736 proceeding depends upon the type of lien and the circumstances involved. During one of our earlier hearings, Judge Morris also questioned First Financial Bank's attorney about why the foreclosure had not been filed through the court. We believe that question raises an important issue that deserves a clear answer based upon the specific type of loan, lien, and foreclosure procedure involved in our case. Questions for the Court As a student of the law, I respectfully pose the following questions: How can a person reasonably know what property they legally own, what property they may have lost an interest in, or what legal action has been taken against their property if they were never properly notified that a filing had been made? What constitutes legally sufficient notice to a property owner when a court filing may affect that person's ownership rights or interests in the property? If a person was not properly served or otherwise given legally sufficient notice of the filing, how are they expected to have a meaningful opportunity to appear, respond, contest the claim, or protect their property rights? How does the lack of proper notice affect the fairness and validity of proceedings that may result in a person's property rights being altered, restricted, or extinguished? From a due-process perspective, can a person be expected to comply with or be bound by a proceeding affecting their property when they were never reasonably informed that the proceeding existed? What safeguards are in place to ensure that property owners receive actual or legally sufficient notice before a court takes action that could materially affect their ownership or property interests? As homeowners, we should have a meaningful opportunity to know what legal action is being taken against our property and to exercise whatever rights Texas law provides. Our concerns are not limited to this one proceeding. We are also aware of other lawsuits involving First Financial Bank regarding their Criminal Conspiracy, including matters identified as: Former Judge Sadler v. First Financial Bank Bienes Raices Ventures, LT v. First Financial Bank Taylor et al. v. First Financial Bank DigitalDoors v. First Financial Bank Stone Strong, LLC v. First Financial Bank Christopher Jones v. First Financial Bank -- our case We encourage anyone considering doing business with First Financial Bank to conduct independent due diligence and review publicly available court records, regulatory records, and other reliable sources before making a decision. Our purpose in sharing this information is to warn and inform others about what we know to be a continuing pattern of improper, unlawful, and potentially criminal conduct involving Financial Bank. Rather, we are raising serious questions about the conduct alleged in these proceedings and about whether all applicable contractual, statutory, notice, and procedural requirements were followed in our situation.

I hate that every time I go in, there's not enough teller's. One thing I really don't like it there…read moreis no privacy, everyone in line can here what your doing, how much much money, ect.

Checking the reviews before arriving, I was afraid they would not be of much help. Was happy to…read morefind that just the opposite was the case. Each member of the staff we encountered was friendly, knowledgeable, and most helpful.

It's a great big building that holds what little extra money I have. Been banking here for 40…read moreyears. Good people and good service. No sense in changing now.

Chase is really lacking in the Abilene area. The north first location ATM never works and now the…read moreone on Buffalo gap is messing up to. Y'all already got rid of the ATMs and branches in HEB, do we really need to start moving our business to other banks? And you can't say that you didn't know cause I've called and complained several times already.