1. City Flow

    1. City Flow

    0

    Ventura, CA

    City Flow

    5.0 (1 review)
    Open 12:00 am - 12:00 AM (Next day)

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    Services - City Flow

    Plumbing inspection

    Plumbing repair

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    Payless Water Heaters

    Payless Water Heaters

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    Called Payless yesterday. David quickly responded. Not an easy job in the crowded space of my…read moregarage. In the past, I've replaced the Water Heater myself but I've learned since then that several things needed to be done to bring it up to code. Besides the Water Heater, David added a leak protection pan, audible water alarm system , upgrade gas safety system with valve, new safety straps, and the city permit. He also added a hot water heater expansion tank. David did a professional job. Water Heater is a Bradford White 40 G Natural Gas. Cost for installation and upgrades was $3400 range,

    I've been contemplating this review for several months, and then simply forgot to post. A few…read moremonths ago, our water heater failed, and we thought,, well, this is an inconvenience, but at least it's under warranty. Then, in my opinion, the scam Payless runs was clear. They highlight the warranty during the sale, but they don't tell you the warranty is between Payless and the water heater company, it's not between you and the water heater company. It's in THEIR best interest if the water heater fails. They get the new heater under the warranty, and then charge a significant amount to install the new one, at, essentially the same cost as an entirely new system. I asked if they could drop off the new heater and we would have it installed by a different plumber, for a SIGNIFICANT amount less, and the answer was no. I pushed back on the cost, and they agreed to drop the install fee by $300 (give or take) if we didn't get the required permit. Do NOT purchase a water heater from this company. It is their best interest if it fails. They make 'free' money. Incredibly disappointing.

    Gallegos Plumbing - Our new beautiful water heater

    Gallegos Plumbing

    (395 reviews)

    We detected a slab leak in our home. We requested a free quote from Gallegos Plumbing to reroute…read morethe leaking hot water pipe. In the process of looking at the water lines, Joseph noticed that the water heater was leaking and that although it was still heating up water, it was going to give out any day. Joseph took the initiative to contact AO Smith (brand of our bad water heater) to see if it was still under warranty. It turns out it did have a couple of years left, and Joseph offered to take it back to Lowe's in order to exchange it for a new one (where we purchased the water heater that was bad), this was already past 5 PM. Then, he came back and installed a new hot water line that was feeding the water heater (the old line had a leak already), finished the job after 8 PM. This must have been a long day for Joseph, but he always had a great attitude, was professional, and helpful. These are the type of people that make a difference when deciding who to call in the future when you need a service/plumbing needs. Thank you, Joseph, for all your help and concern with our plumbing needs.

    I contracted for some back yard landscaping about ten years ago and, as part of the work, had a…read morecustom fire pit built. Unfortunately the contractor decided to place the gas line and valve to the pit within the masonry work, leaving no way to access the line should the need arise. Flash forward to about a week and a half ago, and the valve in my backyard fire pit became stripped and was no longer opening or closing with they key. I am a DIY guy 95% of the time, but I am not about to go messing around with a gas line, so I called a local fire place shop to ask about repairs. They told me the job required a plumber and recommended Lloyd's Plumbing service. I called Lloyd's, left a message and... never heard back. After a couple days I searched on my own and found Gallegos Plumbing. I called them and asked about an estimate. The gentleman told me there was no charge to have someone come out I had an appointment scheduled for the next day. The communication throughout the entire process was spectacular. Within a couple minutes of hanging up the phone, I had already received an email and text confirming my pending appointment, and even had a reminder email and text the next day. Bill Jeffries was the gentleman who came to my house. He called me to let me know he was on his way and also asked me about the issue I was having with my fire pit so he could be as prepared as possible. He showed up on time and was very friendly. He took a look at my fire pit, spent time answering my questions, and walked me through three different solutions that could work. He was honest and transparent about the estimated costs for each potential solution, which I appreciated. But seeing the concerned look on my face, knowing that I was looking at a higher cost than expected due to how my fire pit was built, Bill offered a fourth solution that I could try myself, and walked me through how he would do it. In my experience, this just doesn't happen these days. Bill was genuinely interested in helping me figure out my problem and not just looking to make some money. After 30 minutes of his time, he gave me his card, shook my hand, told me to call if I needed anything, and bid me a good afternoon. I was left with no charge for the time or the visit, and a potential solution to my problem that I can try myself for the cost of a few tools and an afternoon. Gallegos Plumbing came through huge, and I feel that their service and expertise is second to none. Bill was extremely professional, friendly, and listened to me. I will most certainly be calling Gallegos Plumbing in the future for all my my plumbing needs, as mine was a great first experience. I am glad I found them, and I would recommend them to anyone needing plumbing service in their home. It's hard to find good, honest, hard-working businesses these days who put their customers first, but Gallegos Plumbing is one of those few. Highly recommended, and I can't say thank you enough.

    City Flow - plumbing - Updated September 2026

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