Had the pleasure of doing business with City Mirror & Glass on several occasions and every time they remind me what it means to shop local. These guy are great, they call you back when they say they'll call back, they follow through when they say they will, and they show up when they say they'll show up. Shower doors, re-screening window screens, replacing thermal panels in my picture window, new store front windows? Whatever you need. read more

City Mirror & Glass - Installing store front window - Windows Installation Near Me - Lowell, Massachusetts

These guys rock! Meticulous work! Turnaround timing is good. Price is fair. And they recommend what you need vs. trying to oversell. Tough to find a merchant with these qualities nowadays. read more

One of our bathroom vanity mirror got chipped from an edge.. went to city glass and mirror for advice- looking at the condition of mirror, the expert suggested us to get it cut and use it.. I got my mirror done in less than 5 mins... my bathroom vanity more looks like new.. thanks for your help read more

I have nothing but praise for this professional company. From my initial contact to the finished project they were exemplary. I highly recommend this business. read more

I needed the hinges replaced on a glass shower door that had started making a cracking noise every time it opened. I reached out to two or three companies and Mark at City Mirror and Glass responded promptly, asked for pictures of the door and hinges, and gave me quotes based on replacing one or both hinges. A couple weeks later when he received the hinges, he scheduled a time for a couple guys to come out. They replaced both hinges (turns out one had failed and the other was failing) and even replaced the squeegee strip at the bottom. I paid exactly what I was quoted. The team at City Mirror & Glass was professional, responsive, courteous, and they got the job done promptly. I cannot recommend them more highly. (As a side note, the guys showed up wearing masks, which I appreciated given we're in a bit of a gray zone of mask expectations given different people's vaccination status.) read more

The business was friendly for a Small job of replacing a mirror. Would definitely use again.

I sometimes have random art projects going on that involve glass or acrylic. I always feel like a jerk asking for small random cuts, but they always seem happy to do it. I really like this place, and it's nice saying that you have your own little glass place to go to in times of trouble. Thanks for being there for me, City Mirror & Glass... I owe you one. read more

This is a 60 year old business run as it should - on service. I called City on Friday noon to inquire if they could cut 10 pieced of specialized safety glass found in the old-style garage doors. They quickly determined they had the glass, and could cut it to order. So I went ahead and ordered the glass figuring things would take a week or so. Well, I got a call later in the afternoon stating the job was done! What was even better, they took the time to smooth the edges on what they cut, making installation so much more pleasant. With all the shlock box stores out there it's still nice to know folks like City still exist and pay attention to the details. read more

I have purchased glass tops for desks and other furniture from City Mirror and Glass twice now. The first time, they came out to measure and estimate 2 days after I called - the glass was cut perfectly and ready another 2 days later. More recently, I took a paper 'template' to them to custom cut for a small wooden table and they had it ready in 2 days again along with a custom rectangular mirror. They provided all hardware for hanging the mirror and the plastic discs for table and desk tops. Very professional, excellent workmanship, always done quickly and correctly. This is the only place I will have custom glass cutting done now. read more

Total professionals. They call you back. They follow up. They show up. They clean up after they leave. A+! [Glass shower enclosure, and mirror for double vanity.] read more

Anyone who has worked with City Mirror & Glass can attest to their high level of quality and reasonable prices. This is a local shop that has been run by the same family forever, and the dedication to making sure that everything is done correctly and in a timely manner shines through. I've used them on many occasions and for a wide variety of reasons (car windshield, table top, mirror replacements, arts and crafts projects) and they have always been very helpful and patient with my requests. Overall positive experience and I always recommend them to friends. read more

I needed mirrors for an art project for a wedding present. Went to City Mirror and Glass and owner was extremely accommodating for size and shape. He said if I wanted something more done come back with a template which I did and he gave me perfect cutouts. read more

Mario M. I had a very large mirror that needed to be cut, I took it to City Mirror and Glass, they were about to close but the gentleman at the desk in a very professional way took the mirror and cut it for me. He then smoothed all the sharp edges and even provided me the clips to hang it. What was the best about this? It was free! He did it free of charge. That's customer service. I definitely would recommend City Glass to any body. Great job! Thank you City Glass. read more

Great work and honest, fair prices. City Mirror & Glass replaced a window for an elderly relative at a reasonable cost after another company tried to price gouge her. We wouldn't go anywhere else. read more

New in the area, today I yelped local glass places and the reviews told me City Mirror & Glass is the place to go! I was kind of embarrassed to bring in my tiny piece of glass for trimming down so it would fit the silly cheapo end table it came with. But Mark was helpful, friendly, and kind. He came out to my car to get the table. We agreed on a plan and a totally fair price, and he said it would be ready tomorrow. About 45 minutes later he called me to say it was all set! It's perfect now; I couldn't be happier. I do have occasions to get glass shelves cut and broken windows and doors fixed, and there's nowhere else I would go! read more

I had City Mirror fabricate a large glass tabletop. They sent someone out to measure within two days and had the piece done 3 days before promised. Product was just as requested, service was great. Would definitely use them again. read more

I took my convertible to a local dealership. They blamed some electrical problems on a possible leak in a new windshield that I had had replaced at City Mirror & Glass. A couple of the guys at City Mirror & Glass took almost an hour out of their day to show the windshield was not leaking. This involved removing the wipers and some other stuff under the hood. They sprayed Glass cleaner over the seams and tested blowing through the glass with pressurized air. No leaks appeared. They were extremely professional and I was very pleased that they were able to show me in a convincing way that the windshield was not the problem. I probably still have a leak issue somewhere. However, I am very confident that the windshield is not the issue. I am also confident that City Mirror & Glass would have stood by their work if they found an issue. read more

I was in need of a part for rv window and frankly some advice . I was sent there by another glass company who told me if city glass doesn't have it they will know where to get it and was my only hope locally . Went there on what was one of the hottest days of the year, I really didn't know what to expect. They gave me some options and while they did not have the exact part they gave me a substitute workable option and the ( i assume ) manager or owner even went into the 100+ degree attic to find it , while another younger employee looked up a supplier i could try online. This customer serviced cant be faked you either have it or you don't , no matter how hot it is, unbelievably they wouldn't accept a dime !! The manager just said remember us next time. This is my first time posting about any business I wish I got there names A big thank you boys and I advise anyone with glass related work to check them out . Sorry I got long winded but they really went out of there way . Thanks again Bob M from Derry n. h. read more