My experience with Glass and MIrror (installing 2 mirrors on the outside of 2 french doors), was remarkable, in these challenging days of finding reliable and excellent service. The installation went beautifully, was ON TIME, and quick. I am now trying to find other ways to use this company in my home. read more

We've been using Glass & Mirror for over 30 years and wouldn't consider getting our glass from anyone else. Their responsiveness and ability to handle and schedule projects efficiently are second to none. The value and quality they provide are consistently excellent. We highly recommend them and will continue to rely on their exceptional service! read more

They did a very good job of repairing some cracked and broken windows at our house. The repairman needed to remove some very old. big, double hung windows to do so, and was very careful with them. I would certainly call them again for future work. read more

I don't understand the ratings. I tell them what I want done and get a quote sent to me. After reviewing, I email back some questions and NEVER heard back again. read more

Excellent resource for all things glass related. Kitchen cabinet installations, shower and bathroom jobs. Screen and window repairs. Easily accessible from broadway on somerville, park, walk in and price the job. Friendly service, quick completion times, reasonable prices. The job at hand was to install glass in two kitchen cabinets. Sized and measured promptly, pickup date was four days later. Silicon backing to hold glass in place. Worth every dollar. read more

We needed a glass shower, mirrors and some glass tops installed in our new construction home. They came out pretty quickly to measure everything to perfection. Very knowledgeable and made good recommendations for our needs. Quite pleased with the installation team as well. Amazing team to work with, very professional crew whom are meticulous in their work. Highly recommend doing business with Glass & Mirror! read more

I needed to replace a glass shelf and they did a nice job. Great service! The price of the glass seemed a bit high but I was in a pinch and did not have the time to price shop. read more

I needed some exterior window work done at my condo. Even though I was the 3rd floor and they needed a 40ft ladder to get at our picture window they didn't shy away from the work. Great experience. Friendly knowledgeable staff. Flexible scheduling. I really appreciated the guys taking the time to review what they were going to do, what they did and why they did it. Not only did my work get done, but I feel I learned a bit. Definitely recommend them to anyone in the area in need of some glass or mirror work. read more

G&M recently replaced a portrait window for us - their estimators were pleasant and courteous, the glass arrived when they estimated it would and they installed it quickly and efficiently as soon as the weather permitted. My only negative comment (and this is a very minor one) was that I had to chase them a bit in order to get a receipt after the fact, in case I ever needed to make a warranty claim. read more

I wish I had the option for 0 stars here. I just finished my third and final interaction with this business. Ordered a custom sized oval mirror. It was completely not symmetrical or even ; I don't understand how it could have gotten through any sort of quality control. Called them once I opened it at home and explained the situation. No apology, was offered to have them send the order to a factory to cut there instead (which was not offered when I first ordered) but I was on a time crunch (House was going on the market) and did not have time. Another woman called back the next day... same explanation. Again, no apology. Told me she would refund me, but had to see the mirror. No problem. I go there today to return and the same thing all over again. Zero customer service, no apologies, no reaction to the completely subpar craftsmanship. read more

Excellent, professional and reliable service. I would not hesitate to use them again. Highly recommend.

Super easy to work with and sooo nice. It's really hard to find businesses with NICE people. Haha. I ordered two pieces of glass cut for my salon. I was able to order through email which was super easy and quick. They responded within 15 min with a super fair quote. The glass was ready the next day- when I went to pick it up they only had one piece ready. I got it to the salon and it was a little short and uneven. I called and the lady who answered the phone was so sweet. She explained they had a new person training and that they would cut both pieces new and have them delivered to me the next day. And by 2pm the next day I had two beautiful, perfect fitting, glass pieces for the tops of my styling stations. The delivery guy helped me set them and even took the trash back with him. Very happy with their work and even more impressed with the customer service. I will reorder from them again for any glass needs. read more

Glass and Mirror - Two glass tops for my styling stations. - Windows Installation Near Me - Somerville, Massachusetts

I needed to replace the glass in a double hung window. I made a mistake so the first one they ordered was not the right one. They reordered and were nice about it despite it being my fault. After finally getting the right glass installed and bringing it home, I noticed that one of the plastic tabs that keeps the pane in place was broken. I don't know if I broke it or they did (I suspect they did), but it doesn't really matter as they were very good about getting a replacement part and putting it in for me at no charge. Great service! The price of the glass seemed high though so I might shop around to compare prices next time. read more

Fast and quality work. Needed a panel replaced on my front door after I accidentally shattered it and Hassan replaced it with ease and for a reasonable price. They called the day before to see if they could come early and showed up on time. Highly recommend them. read more

I have been to Glass and Mirror several times in the last few weeks with various repairs. They are very knowledgeable and I was able to repair windows that I thought I would have to completely replace. Most recently they are able to locate an obscure part I needed which saved me buying a new window. They also didn't want to charge me for this, but I insisted on paying. They are a really excellent Somerville business. read more

I have used Glass and Mirror on numerous occasions for my primary residence and an investment property. Whether it's fixing broken windows, or making me custom mirrors for my bathroom, they have been excellent to work with. The work has always been exceptional as is the service. Their prices are very fair. I highly recommend them whether you have a large or small project. read more

We needed some custom glass shelves. They were very professional, nice and quick, 4 pieces of shelves were ready for pick-up in two hours. The price was not exaggerated. Would definitely use them again read more

A frustrating experience with lots of miscommunication and wasted time. I will say that the owner/manager was quite professional throughout the process, though I still walked away without a finished job and feeling quite annoyed. read more

Glass & Mirror is fantastic! They stopped by to fix a storm door and since it only took 10 minutes they did not charge. Guess what -- they have just earned a customer for life! Kudos to Glass & Mirror. read more

Needed a wall of mirrors removed and they did a fantastic job. Even though the mirrors had been there for about 30 years, they were able to get them down in one piece and dispose of them. Very happy that the 80s leftover is now gone! Highly recommend this company! read more

I ordered & received a mirror for a bathroom vanity. I emailed them a drawing w/ dimensions, location / size of hole, and the required edge polishing, and that's the extent of what I had to do. The receptionist asked if the hole-drill location dimensions were "on-center", which showed she was really scrutinizing my drawing (since my drawing was a bit vague on this). read more

I recently had Glass and Mirror Co install a Drop Box for my business. They did a fantastic job and it looks great. The job was very professionally done. There were some hurdles along the process but Susan; the manager at the company was very friendly and professional. I would definitely recommend the company. read more