Lyn, Ben and staff are friendly, knowledgeable and creative with their work. I love going here and…read morefeel so comfortable!

Festive and sparkly for the holidays! As always, an amazing job! I highly recommend Linh!! Her…read morenails and pedicures are second to none!

Absolutely stunning salon. Lots of nail techs working. My daughter & I went in for pedicures…read more She ended up upselling me a manicure also. My pedicure looks great, and is holding up well! The manicure was shellac polish French Manicure. She took her time and was so friendly. However, it's only been a week, and the corners are already chipping off. She applied the polish on my cuticle, so now it's pulled away and is catching in my hair. (I know that's natural growth but I've never had it touching my cuticle before) I've had shellac many times that lasted a month or more. But I'd definitely return for pedicures.

What a wonderful place. From the moment you walk in the front door, you are greeted and assisted by…read morevery welcoming staff. I had a dip done by Kay who did a fantastic job and I enjoyed my time with him. He has a great sense of humor and made me laugh! Such a different experience from where I had been going for three years. Reasonably priced. Great value. Thanks so much!! -Deborah M.

I have been coming to Phantastic Nails for about 9 years. Trung, Trang, and Liz have all taken…read moregreat care of me over the years. I recommend all of them. I went in over the weekend to get a shellac mani. While I was there two elderly ladies called and cancelled their appointments. One cancelled because she fell, Liz said that Trung offered to go to her house to do her nails if she wanted. How sweet is that?! Going above and beyond for their customers. I know that Liz takes extra time with clients that need extra time. If you have a physical disability, that doesn't matter to anyone at Phantastic, they'll do your nails and will not turn you away. I highly recommend this salon. Great quality for years. They're all sweet and you'll leave feeling like family.

This place was amazing they helped me pick out a color that I wanted that was natural and pink but…read moreI didn't want to stand out too much. They are very friendly and they are open to communicate whether clients. Very personable atmosphere inside of the salon and the employees there are very enjoyable! I will recommend the salon to everyone and I am making it my regular salon because of my experience today!

I have been getting haircuts by Renee for about 8 years. My hair is challenging because I had chemo…read morefor breast cancer years before my hair never fully came back. It's very fine and thin; however, Renee always makes it look great! She's an artist

I had Ann cut my hair and it was stunning. She was incredibly nice and friendly. I went in for a…read morehaircut after not getting a haircut for about 7 months. My hair was in really bad shape. I wanted to get distinct layers like I had before to add volume to my hair but Ann convinced me to get shorter/less distinct layers. At first I was unsure about the length of the layers they weren't really discernible but I'm so glad I trusted Ann my hair is really healthy and I love it!

I went in for my birthday to get a full set and a pedicure, everyone was very kind and patient, He…read morewent out of his way to find the color I wanted and did amazingly on my nails'

I love going here. Vivian an Toney are wonderful. They both do an AWSOME job. Go check them out you…read morewon't be disappointed.

I got my hair cut and colored at my usual place. It's a long story, but my stylist literally…read morebutchered my hair. It looked like a three year old took scissors to it. It was awful. I was in tears and wasn't sure what to do. I ended up at First Impressions. I was scheduled with Lexi. All I can say is thank goodness for that! She agreed it was pretty bad and said she'd never seen hair cut that terrible. My hair was past my shoulders and when I got to her it was right above. She was so kind and took time to listen and really look at my hair to see what she could do. She spent almost two hours fixing this. She tried to keep my length and tried her best to blend it all together. It just wasn't going to happen. I ended up with short hair, but it looked really good. She did such a fabulous job and was so nice about the whole thing. I was able to walk out confident and really ended up liking the style she was able to give me. She is a true gem! I would definitely recommend her and the salon.

I get my hair colored and cut at first impressions as well as get my nails done here occasionally…read more For nails, Katie does an amazing job! They always come out flawless and she has so so so many colors to choose from that are shellac styled. For hair, Hannah is the sweetest and does an excellent job every time. She takes her time at the beginning of every appointment to really talk to me about any changes, what os realistic without causing damage, and gives me her opinion about what she personally think would work for my face when I ask for it. I have never had an issues with my appointments either. Keep doing a great job First Impressions!

House relaxing from the door. Therapists are awesome! I need to go more often!…read more Try it out! You won't be disappointed!!

Got a massage for my birthday and the experience was nice felt great for days. Undid a few knots in…read moremuscles, in my back. Staff were polite and professional, the place has a nice ambience very relaxing. Had a nice bottle of water while waiting for my appointment. Chatted after massage and recommended lots of water which I did drink. Planning on a return visit :)

Unfortunately, although their service is great, their third party booking service Vagaro stole our…read morecredit card card information. Would be very cautious using this vendor again or only pay in person.

This post is long overdue. I wanted to surprise my wife and her best friend from going up with a…read morerelaxing spa trip, and the staff here worked with me to give them an amazing morning. Due to Covid restrictions, Willow aren't currently allowed to serve any drinks or snacks, but they allow guests to bring their own treats to enjoy. The management coordinated with me to provide a mani/pedi for the ladies and to call me for payment so the birthday girls didn't have to worry about payment at all. At the end of the day, Ally gushed to me about how wonderful and relaxing it was. Willow nailed it. The only thing that didn't go great is that the specific nail treatment didn't last as well as expected, but the management made it right. They gave Ally a free touch up and shellack and they reimbursed me for Emily's mani. I will gladly use them again.

I have been looking for someone for a nice haircut. Tried 3-4 stylists was never happy. I am so…read morehappy i found Renee, she gave me the exact haircut i wanted. She's a perfectionist Xx

Mindy is the BEST hairstylist ever!!! She is knowledgeable in all the latest trends, cuts and…read morecolors. She also has extensive training with TIGI and is an ambassador for them. I have been going to Mindy for years before recently moving to Seattle and miss her dearly! She also does extensions by Great Lengths, which are the best. I was able to keep mine in for over 6 months! Bottom line, if you want phenomenal results you just definitely check out this hidden gem in Kalamazoo!