Absolutely stunning salon. Lots of nail techs working. My daughter & I went in for pedicures. She ended up upselling me a manicure also. My pedicure looks great, and is holding up well! The manicure was shellac polish French Manicure. She took her time and was so friendly. However, it's only been a week, and the corners are already chipping off. She applied the polish on my cuticle, so now it's pulled away and is catching in my hair. (I know that's natural growth but I've never had it touching my cuticle before) I've had shellac many times that lasted a month or more. But I'd definitely return for pedicures. read more

Luxx Nails & Spa - Chipping & pulling away from cuticle. - Nail Salons Near Me - Portage, Michigan

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What a wonderful place. From the moment you walk in the front door, you are greeted and assisted by very welcoming staff. I had a dip done by Kay who did a fantastic job and I enjoyed my time with him. He has a great sense of humor and made me laugh! Such a different experience from where I had been going for three years. Reasonably priced. Great value. Thanks so much!! -Deborah M. read more

My coworker found Luxx Nails and their excellent recommendations online. We were temporarily working at a local hospital, didn't know anyone to ask, so she looked online for us. We went there on January 17th for a pedicure and a new set of builder gel nails. This is my first set of builder nails. These are fantastic! It is February 28th. They are all still on as tight as they were when I first got them 6 weeks ago! Perfect. The Nail Techs were fantastic. Because my builder nails were being placed for the first time, it took longer than I am used to. I used to have SNS Gel nails. Never again. Those take a shorter amount of time, but don't last nearly as long. Because I have ADHD and am not used to sitting in one place for long, I was going bananas waiting for my builder nails to be finished. It was so hard for me to wait! If I had known I would be sitting in a chair longer than I do when I am getting my SNS Gel nails, I would have taken my medicine before going. I appreciate how the Nail Techs, including the Owner, helped me. I asked the Owner if I could come back the next day because I was going nuts. She was smart, though. She kept distracting me, joked around with me, and made me laugh until we were done. She turned around an unpleasant situation into a pleasant one. I am so grateful to the Nail Tech and the Owner. I wish I could go back to see them for a fill-in, but I don't live in Michigan. The next time I work there, though, I will definitely go in for more wonderful services. The Pedicure was wonderful, too. Both my coworker and I felt pampered. We had worked hard that week and deserved a break. Luxx nails gave it to us. Thank you. Go get your nails and feet done at Luxx Nails. I believe you will be as happy as we are. read more

Had a great experience here! Got my nails dipped and they literally lasted 6 weeks with no chips. He did a good job. The only thing was, my nails didn't soak in water or get any cuticle work done, which I needed. Most salons I go to give a good hand massage afterwards but that didn't happen either. This place is beautifully decorated and very clean. The music was great. read more

Looks Luxury, Feels Low-End -- Not Worth the Price I'll be honest: this salon is absolutely stunning. It's clean, stylish, and designed to wow you the second you walk in. The chairs are high-tech and even include hand massagers, the space feels upscale, and there's even a VIP room. It's picture-perfect and clearly built to impress. But the truth is, a beautiful salon means nothing when the service doesn't live up to the look -- and unfortunately, that's exactly what happened here. I came with friends and booked what they call a "First Class" pedicure, which cost about $72 plus $15 for shellac. For that price, I expected a premium service -- but what I got was far from it. The technician who worked on my feet was older and didn't speak English. That's not the issue, but the quality of her work was well below standard. My feet weren't properly scrubbed, they didn't feel soft afterward, and the water wasn't even hot. When we asked for warmer water, we were told that was as hot as it gets. Even the hot stone part was disappointing -- the stones were barely warm and she didn't give a real massage. The paraffin wax portion was the worst part of the service. I asked several times if the wax was hot and got no response. I had to practically raise my voice to stop her before she dipped my foot. She then placed the wax directly on top of my foot, and it was so hot I immediately said, "Wow, that's too hot." It didn't burn me, but it was uncomfortably hot, and she still seemed ready to continue without checking. On top of that, she asked me to lift both feet at once, which made no sense and felt awkward. If a technician struggles with communication, there should be a way to bridge that gap -- because when you're handling clients' feet and hot products, clear communication isn't optional. After the service, I sat for 20 more minutes waiting for a manager I was told would come speak with me -- and she never did. I eventually walked up to the front just to check out because I was frustrated and ready to go. When the manager finally came, she didn't say the work was poor, but her reaction said enough. She pointed out everything she could "fix" -- reshape my nails, redo the polish, make things look "perfect." But those issues shouldn't have existed to begin with. And honestly, if the manager is the only person capable of doing quality work, why are the other technicians servicing clients? If she didn't have time to fix it herself, the compensation should've reflected that, or someone else should have been available to step in. The polish was another disappointment. It was streaky, sheer, and messy. The tech didn't clean up around my toenails, and even though I asked for a specific shape, she ignored my request. One of my friends paid extra for a French pedicure, and the lines were crooked. I usually love creative toenail designs, but I decided to go simple because I could already tell the quality wouldn't be there. That in itself was frustrating. In the end, the only "compensation" was removing the $15 shellac charge, even though I still paid full price for a service that was nowhere near first-class. This was supposed to be part of my birthday celebration, and instead, it ended up putting a damper on my day. Here's the reality: if you care more about pretty décor, Instagram-worthy photos, complimentary cheesecake bites, and something to sip on than you do about quality work, then maybe this salon will make you happy. But if you're spending your money expecting a truly well-executed pedicure -- with water that's actually hot, wax handled safely, polish that's neat and fully applied, toenails shaped correctly, and feet that feel soft and pampered -- you'll likely leave disappointed. I could have gone to a basic nail shop and gotten better results for half the cost. The salon may look like luxury, but the service doesn't match the price tag. read more

I am from out of town and spur of the moment wanted a mani/pedi so searched online and found this place. Although it had no reviews yet, I was going to give it a try and it turns out today was their grand opening. The place looks so beautiful and comfortable. My technician, Emily, did a fantastic job and everyone was so nice and friendly. read more

Luxx Nails & Spa - Gel manicure with artwork. - Nail Salons Near Me - Portage, Michigan

I have had my nails filled here since September. I have had Steven do my nails every time because he does a great job and is efficient , friendly and consistent. The place is comfortable, beautiful and always clean! I will continue to receive stellar customer service here. read more

I had an amazing experience at the salon. Everyone was so friendly and accommodating. I have a disability and they were patient with some of the struggles that come with doing my nails. Chi was so friendly and her nail art is amazing. I definitely plan to be a repeat customer. thank you so much for a great experience! read more