Helping my neighbor- needed to get him a new cal fresh application and replacement card. Got here…read moreat 11:30am- it is now 3:39pm I needed to do two other errands- and I mean NEEDED but I may not even be able to get my meds before the pharmacy closes at 5pm There is NO EXCUSE He did his interview 45 minutes ago, still waiting for the card Why does it take SIX HOURS to do this?

Just know that calling isn't the "more convenient" option. EVERYTIME I call it's an over 2 hour…read moreevent. Going in isn't any easier 30 minute drive plus over an hour wait or more. I called at 8:03 they open at 8 and there automated system literally doesn't work couldn't hear anything I was saying and wouldn't let me do keypad option. I was trying to get on hold for 30 minutes arguing with an automated system ‍. I'll be on hold for over an hour.

I came here as they opened at 8. This is the best county building in the whole LA. I done been to…read moreall of em. There is always gone be hoodrats and homeless folk but staff is very helpful. Everything is high tech now which makes everything quicker.

Maria is horrible customer service , and chewing gum so loud at the window while attending the…read morepeople who are in need of help. Jan 2nd, 2026 . Window #7 @12:00pm .

Been here twice trying to get my daughters social security information. They always add something…read moreto bring for her. Have a birth certificate and letter from the Hospital. Not enough. They are federal. Hire lazy workers who will not listen.

This office DOES NOT take walk in's.. not officially (maybe not even legally) but on its own…read moreauthority. I've been up there twice in two days and the amount of people they turn away is crazy! Unfortunately that's not even my primary complaint. They guide your experience so that it can ONLY end with you coming back with an appointment. The purpose of my visit is to replace lost social security cards for my minor children. And let me tell you! Even with a physical from Kaiser, immunization records, AND birth certificates for all childre. PLUS student demographic from the school (with the watermarked stamp) Supervisor Mr. Diaz turned us away. Oh yeah and the minors were PRESENT! Still "insufficient proof of identification" I refuse to believe this is policy. But the worst part of all was being profiled. Let me explain.. Initially we had established that acceptable proof of identification could be the child's medical card. This was established the first day when they said I HAD to come back with an appointment. (I came back for my appointment next day with their Kaiser card.) They didn't actually accept the Kaiser card because they MEANT Medi-Cal card! We do NOt receive Medi-Cal!!! So not only was I misinformed but wasted two days of my time because they assumed my social/economic class!? Unacceptable! Lastly, if I am the mother of the minors in question why do I have to prove their identity??? Shouldn't proof of MY identity suffice?

This place has been a GOD send. The staff is amazing. And just the growth I received in my first…read morethree months have help me on my new amazing journey in life. The group setting are the best. I have really opened up a lot and the groups are an amazing reason why..I love this place and the staff. And in the groups have found a new family . I do highly recommend this place...

i arrived at 1:07 PM. it is now 2:03 PM. i came to make a payment because i switched from Medi-Cal…read moreto Medicare, and nobody has called me.

Today I came into show proof of insurance through the kiosk…read more Unfortunately, I got an error I waited in line to speak to a representative Upon speaking to a representative(kamel) not sure if you spell that right was very rude and unfortunately it seems like she didn't like her job or she just wasn't having a good day. She responded with unhelpful responses, including negative attitude saying I was just unhappy because I wasn't getting the responses I needed. She's very manipulative seeing her side of the story to the manager when I asked her for a manager she didn't want to bring a Manager. She asked me to go to window B I was afraid to lose my position. I stated if she can bring the Manager to me she said no I said OK I'll just go over there, but can you please give me anything to be able to show proof of valid registration she said no I can't help. You didn't refer me anywhere besides the kiosk that was not working that I let her know that was not working. When I spoke to the manager, she brought me back over because she couldn't help me. She didn't have a computer so we went back to Kamille. The manager's name is TOI as she mentioned to me when I asked her. When we went back to Kamille. She started talking to Kamille about the situation and Kamille started seeing her side of the story which is way different of what happened, but I let her speak because I'm not rude afterwards she called me up once Kamille was done with the last person then they stated that I owed Tickets of $800 I said OK so I was ready to pay and Kamille's like oh we don't accept phone payments I said that's OK. I was going to pay with my card anyways and then she looked back at the manager. You see his responses to try to convince her that I'm the problem then I said I just heard you tell her everything that you said you tried to switch up the whole story I don't understand what's your problem and I just said it's hard to work with some people Then the manager started choosing sides by saying no it's not agreeing with a worker Kamille so now I knew unfortunately the manager is black and the employee is Black and I'm in Hispanic and unfortunately they're working together so I had to just go along with it so she's like let's just close it out and I'll move you over to a different worker. When I got to the next worker, I had to wait in line again I didn't complain. I just went along then I paid the $800 and ask if I can pay another five dollars for the proof of validation because that was only for Tickets I want to make sure when I go back I can show proof where I need to show proof He said yes, I paid the five dollars then the machine stopped working the printer so he went back to the Manager TOI she attempted to help him and unfortunately they couldn't fix it at that time. I did not say anything. I waited patiently and she made a remark. Oh, he can just go to the kiosk anyways it's usually a kiosk transaction anyways mind you I already paid and there's a line for the kiosk that I waited for before I started using the windows this is a very, very, very bad experience because I've been to multiple Dmv's. I would love for this manager and this employee to be disciplined accordingly so it doesn't happen to anyone else again.

Haven't been to a regular dmv in years ever since they opened the commercial only dmv that's been…read moremy location now but I do gotta say they have a self check in now to get a number so basically you just scan the code get your number super fast just go in and wait in line that simple.

I had a good experience (other than the inconvenience of having to go in lol) going in for jury…read moreduty. Parked in the lot for free and walked over. Entrance is on the opposite side of the parking lot, but it's nice because when you leave, it's straight out to the parking lot. There was a pumping pod in the back of the jury waiting room. It was clean but slightly hard to close the door properly.

Fathers have zero rights in this place. I got my time taken away over a text message where I called…read moremy son's mom. A bad word. Out of the eight years of coparenting like a family. We have one bad day and the judge takes all my time away from him completely to where I only get to see him once every two weeks for about six hours. This place is hell on earth for a dad. Dad's fighting to see their children does not make any sense at all. Think about it.

The security guards at the front door is extremely mean, and very poorly trained in customer…read moreservice. The Hispanic women yells pushy. greets the customers with a angry attitude. Very disappointed at this office

Very nice people all around! Although, it is upsetting that we can't do walk-ins. I wish we were…read moreable to do walk-in appointments and wait, even if it takes a while. Waiting on the phone for 120+ minutes and potentially getting disconnected is such a pain. Please change it for those in the future!

I am no longer there but my friends there tell me the food is still making them sick they had hot…read moredogs yesterday that tasted like ajax they buy food from a place called Crystal Palace surplus some of it's ok but most the time the food is bad there's no AC there. I feel like someone should take a look into this and try to help the people there out there there court ordered and the food is worser than county jail

These people are horrible, they literally stole my dogs after harassing me and taking my camper…read more Not everyone who lives out of their RV/camper is on drugs, selling drugs, etc. I work almost every single day, and on days that I don't work am very active at my church! Why punish someone for trying to make their life better? They took everything I owned, and for what?!! To prove what point? I am kind, I pay taxes and I don't bother anyone! The week they towed my camper my arm had just been broken so I paid for an airbnb and my wife was in charge of checking on and feeding the dogs, she doesn't know how to drive with the rig attached. The neighbor across the street would've vouched for me, but none of the officers even attempted to inquire if they knew me or of me. This type of injustice makes me lose the little faith I have left in law enforcement.

He to make a police report over a hour waiting no one out here to assist me , called to be told…read moreeveryone out on a call and when I asked how much longer she said idk , very upsetting!