They got a pretty good selection here. I just didn't need anything that day. But they have a lot…read moreof tools. They have jewelry and guns. You gotta get clocked in at the door so it might be a bad area.

If I could give them 0 I would! I was there just yesterday, and they have multiple doors but only…read moreone is unlocked. I was ready to drive away because I thought they were closed but called and they told me only the door by the ramp is open! I suggested a "use door by ramp" sign but they just laughed at me. Not only were they not very friendly. They weighed a big handful of all sterling silver (over 14 ounces!) and offered me $10, and when I complained that the going rate, as indicated online that morning, was over $2000 per ounce, they insisted that pawn shops only offer 70 cents on an ounce! And that's not the biggest rip off! I also had few small14k and one 18k gold piece to pawn - a few pieces. They offered me $300, which I also didn't think was fair. I then drove to South Charlotte Jewelry & Loan who loaned me $533 for the same gold (without the sterling silver) that Smart Pawn offered for $300!! So beware! I would never, ever go back to Smart Pawn and Jewelry again! Their prices are out of touch and they are ripping people off! At South Charlotte they were sweet as pie - like I was in a different world. They deserve your business and are only 10 to 15 minutes away from Smart Pawn but worth the drive!

An excellent experience and they didn't even buy my jewelry. I came in to get some info on a…read morecouple of pieces to possibly sell. They were approachable, kind and super informative. As a woman alone I appreciated feeling super comfortable and left with a recommendation on who might be a better fit for my item

Excellence Service. Knowledgeable, Professional, Welcoming And Friendly. They Attended To All My…read moreQuestions And Concerns. Walked Me Through The Process And Made Me Feel Very Comfortable And Confident In The Product That I Purchased. I Would Highly Recommend For Any Pawn Needs

Nice place and nice people I was just a looker and bought nothing at the time. But will buy from…read morelater great stock to pick from. I did see some great buys but was low on money at the time.

The service was great I loaned my rings and they gave me a great deal. I definitely recommend them…read moreto anyone in need of some extra cash!!!!

From the owner: We are an excellent loan company with a long history of customer focused service - with loans as…read morelow as $5 and up to $1,000,000. Do not worry about credit checks because we don't do them. We also do not make you fill out any lengthy forms. At National Pawn & Jewelry, you will get your loan in cash in minutes. We want to earn your trust and your business. For decades we have been providing our customers outstanding higher loan values. Do you need quick cash? Come to National Pawn for a higher loan and a better deal than you will find with anyone else. We really care, which is why we loan more, and we pay more. And when National Pawn & Jewelry has possession of your valuables, we will take care of them and guard them until you come back to claim them. The traditional pawn industry has a reputation for not wanting people to redeem their merchandise. But that is not true with us. We have a different approach here at National Pawn & Jewelry. We want you to be able to redeem your items and will work with you to make that a reality. It doesn't matter how little or how much you borrowed. We will work with you to redeem your items. Our decades of outstanding service tell the whole story. We are simply the best. If you find that you need money, you will get more at National Pawn & Jewelry. And when you want to purchase items, you will pay less at our many National Pawn locations.

great customer service and great prices!! friendly, helpful, and lots to choose from!read more

Not gonna lie I gave it 2 stars cause I'm fair but the guns are pretty nice except the fact there…read moreeither in semi good shape or bad condition, on top of that the owner usually spends more time talking to his friends instead of helping a customer which is kinda strange, really quiet in there so it gives off a not welcoming vibe, sorta rude service probably caught him on a bad day but who knows so yeah probably best to find another gun shop around trust me I brought him customers before and he seemed to disregard that which sorta hurts

It is understood when going to a pawn shop, one is dealing on a wholesale vs retail level…read more I sold gold and silver coins. No coins had a value other than the spot/bullion/meltdown price. That was stated by me upfront. I have been buying and selling gold and silver for 40 years. If you are looking for the best price, I would recommend elsewhere. The margin charged on my sale was well above 10% on spot price! (It was an inconvenience to go elsewhere and wanted to get the sale done so I sold). I asked for a $100 bump on the offering price (1.7% of total offered) and immediately got the 'poor me', 'no profit' routine. Despite the 10% discount to spot they were charging (example: I sold 1 oz bullion gold coin and got $3700 despite spot gold this morning over $4000). I never post comments but feel a warning is appropriate if you are in need of selling assets. Also, buying for that matter. If they are doing this on the sales, I can only imagine the prices to buy are also better elsewhere. In addition, if I was looking to buy something the place is awful to shop in. Clutter, clutter, clutter. I have no idea how a buyer could even think in there. I have an MBA and was a CFO, I never understand people who do business this way. Anyway, like I said I never make comments, but in this case I made the exception. Hope it is helpful.

If I could give them more than five stars I certainly would. I walked in and found a store that…read morewas busy and it seemed like everyone was comfortable and going about their business. Everyone was friendly, staff and customers alike. I couldn't have asked for any better customer service. The owners were so in touch with their business and customers.