Brownlee-Concord is a great store. Ivan and staff have been so helpful with my purchases and…read morerepairs. I even sold some old jewelry and made a nice profit. I'm happy to have them in the neighborhood!

I brought my watch in last minute before leaving for the airport. She had my battery changed and…read moreready for pickup within an hour! On top of that she and the other lady working there today were very kind and we had a nice chat! At the end, my battery change cost me less than $6! Thanks so much for the last minute assistance!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I was in a pinch to get a watch engraved and they came through for me! I purchased the watch from a…read moredifferent retailer and they still provided quick and affordable engraving service to me. When I went to pick up the watch only several days after dropping it off, I received wonderful customer service and help again! I was very thankful for Samantha who showed us wedding bands and explained so much to us. My engagement ring was also cleaned by them for free! I felt very welcomed and taken care of.

Went in today to sell some scrap jewelry.. the lady was rude I guess because I didn't fit there…read morevibe..mind you I'm cleaning out ny scrap jewelry.. they offered me a price.. I accepted..wrote me a check spelled my name wrong and they proceed to write over check... then the lady said don't worry they call any ways .. Who? Calls my bank ..I bank with a credit union ... I Guess and assume YOU thought I was taken it to a cash checking place??? HOW DARE YOU!!! OH AND I BET YOU DIDNT GET A CALL TODAY... WOW..

I am so happy I found Ellis Jewelry. I had a ring that was my dad's . I wanted to redesign it for…read moremyself to pass to my daughter in law. Kory and Vikki were wonderful to work with. They made my time there special and fun. Highly recommend to refurbish, design and explore jewelry options.

Although he was unable to help due to time constraints, he recommended a nearby establishment that…read morewas able to assist me for which, I am very grateful.

Robert was a godsend. I wanted a special watch fixed for my son as a surprise Christmas present. I…read morecould not be happier with the results. ...Robert responded to my online request very promptly; he is trustworthy and most professional. I cannot say enough good things about him. Robert clearly loves what he does and knows his business inside and out. I can highly recommend him and will use him again in the future. Janet Matijkiw

Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

I had a favorite bracelet break a link and I brought it in to Malak Jewelers and they fixed it on…read morethe spot at no charge. What amazing customer service. I will always go to Malak Jewelers from now on. Manelle was so kind and helpful. I really appreciate that lovely treatment.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

Quick Fixes is actually quick! Located in Concord Mills at a stand in between Burlington and Kids…read moreFoot Locker. I came here to have my son's necklace repaired that randomly broke in the middle of the necklace. I brought over the necklace around 5 pm, he viewed very quickly, told me it would take 20 minutes to repair and cost $22. I walked around Burlington and when I came back it was repaired. I couldn't tell where he actually repaired until he pointed it out. I wish I took before and after photos. Awesome service and he gained a returning customer!

I needed my bracelet not only repaired but made a tad bit longer ( it was my grandmother's). Not…read moreonly was he FAST, the work was beautiful. The quality of work is incredible and I am honestly amazed at the prices! I have already recommended them to my family, friends and neighbors!

One of my wife's favorite Jewelery Stores…read more We've been going to Brownlee Jewelers for close to 20 years now even going back to when this location was at South Lake Shoppeing Center in Cornelius. Staff is friendly and helpful and go out of their way. Went shopping today for a replacement for my Movado watch which recently died. Brownlee tried multiple times to get in fixed and in the end, we had to admit defeat and now I am shopping for a replacement. Good selection and while we did not purchase a watch today, we will probably end up buying one of them when we make up our mind. Original watch was a present from my wife when we were dating 20 years so it lasted a lot longer than most of my watches. Brownlee kept it going for many of those years.

Brownlee in Huntersville is the WORST! Sold me a gold chain that tarnished - they cleaned it and…read moreit's worse! They will not do the right thing and refund me!! Owner Bill is RUDE and useless!! NEVER buy from them!

Took a pair of gold hoops to Perry's to sell. The process was quick & efficient. They offered a…read morefair price. Will definitely visit again for any reselling needs.

We brought jewelry to sell on different occasions. Anas was professional, friendly & very…read moreinformative. We got more money than expected & felt the transactions were fair & honest.

I asked for assistance in providing me with information on a 1952 - 400 day anniversary clock…read more Elaine provided me with all the information I needed to repair my clock. She was awesome.

In a word, Elaine with her flexibility and attention to detail was 5 star across the board in…read moregetting our 20 year old wall clock working again. Highly recommend her service at a very fair price, especially for all she did