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    City Pooch Dog Spa

    2.5 (8 reviews)
    Closed 9:30 am - 5:00 pm

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    Moving Dog Spa

    Moving Dog Spa

    (34 reviews)

    Yaletown, Downtown

    I paid her $178.50 to groom my Maltese. I told her I was growing her hair long when booking the…read moreappointment and twice before she took the dog into the van, only to have her cut all her fur off to less than an inch all over her body. My dog is a year and a half, and her hair had never been cut ever since she was born, and now it will take years for it to grow back after this. Not only did she cut the fur off, the cut itself was so extremely poor, I've had people ask me if I cut it myself. I posted the post-groom pictures on my Maltese group online, and the consensus was this person is not a "master groomer". Every single leg is cut different, her face is different on either side, there are scissor cuts left in the fur all over her body. She did have a top knot before the groom, and I told the groomer that I like to put it in a ponytail every single day, and she cut it so uneven and short that she herself had to put it into two ponytails because it's almost impossible to have it put into one ponytail with how it's cut. And to be clear, I handed over a dog that had ZERO knots or mats in her fur. I combed through her fur with a metal comb less than an hour before the groomer arrived. Completely devastating when I was so specific. Within minutes of meeting the groomer by her van, she told me that my dog was not a purebred (I have papers), that she had a blocked tear duct, and that her hair would never grow long. I brought her to the vet the next day because of course I was worried if she maybe she did have a blocked tear duct. A $90 veterinarian examination fee and five minutes later to be told her eyes are perfectly fine. And then there another $90 for another groom to have this absolutely terrible cut fixed. What a nightmare. If you're looking for a specific cut, while this person identifies as a "master groomer", the cut she gave she might as well be working at Petsmart, which is where most people thought I brought my dog to have her hair done. So in total, I have paid $358 to have my 5 pound dog trimmed. I also wonder if she is even an actual working groomer now. She showed up in a van that was completely smashed up on the side, and when I looked in her van, it looked more like storage than a place where a dog could be groomed. Never again. So ripped off. The first two pictures are right after the groom in the van, and the last picture is the beautiful dog I handed over to her.

    She was great with the pups. They look great and they really liked her a lot…read more First time trying a mobile groomer and we love it. A bit costly for small dogs but still worth it because of the groomer her self. She also leaves treats for the pups. Like a doggy bag haha Will be seeing her again for sure Love Chewy and Baki

    City Pooch Dog Spa - groomer - Updated July 2026

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