I called and was told it would be 30-35 minutes.I waited,stood, out in the cold for 2 Hours !! I…read morewas told the Male Driver would not pick me Up because I didn't tip him. He failed to tell the Boss Lady ,I gave him a Twenty,which I do with every Driver. I had No way Home,so I called the Police, they made out a Report and got me Home. The Law say's it is an option to Tip. This Driver is Transporting and Stopping Illegal Substances, it is in My Report. Also to Licencing Board and to my Personal Lawyer !! They will wish they handled me better! Before Today, Never had a Problem !

I've used Acme's services twice and they showed up very quickly. The driver was polite and drove…read moresafely, which is unusual compared to many cab drivers I've had the displeasure of riding with in various locations. This takes Acme from 3 to 4 stars. Plus I always think of the Road Runner & Wile E. Coyote when I hear 'Acme', and who doesn't love a good old-school Road Runner cartoon?

No posted rates. Charged me $8 to go 0.8 miles, no receipt given, driver a bit sloppy and unkempt…read more Nearly missed drop off until I said he was passing it.

Called the day before to make a reservation, and the guy was friendly enough. The next day the cab…read morewas 20 minutes late, and when I called the dispatcher he said the cab driver had to make some unforseen extra stops with the last passengers, but he was on his way. When the driver eventually showed up, he blamed it on the dispatcher for writing down the wrong time. Either the driver or the dispatcher was lying, but either way I won't be calling Northway Taxi again - I had a bus to catch out of town and almost missed it.

5Aug2025. Just thought I'd give this company another try, during day-time hours for a Tuesday…read moreevening trip 15minutes away. As expected, no one picks up the phone.

Nick is a plumbing wizard! Sourced a 1920s faucet part like it was yesterday. My vintage sink (and…read morewallet) thank him.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

VIP car service is excellent. "Moe" is professional and…read moreresponsive to requests and he chose an amazing driver/ Jasheim, who was excellent. Safe and comfortable trip. Very respectful and thoughtful. I highly recommend this company.

This company is absolutely amazing! I used them twice in the last two years. Most recently I hired…read morethem to pick up my daughter, her husband and three girls. I was so worried they would miss the flight due to weather, traffic or the fact it was the holidays. Not only did they confirm appts before, but they texted me letting me know they were there to pick up at 0300, but when they stopped at Albany airport too. Then texted me again a couple days prior to Christmas Eve for the airport ride back home. They took away from their personal Christmas time with their family to make sure mine was picked up and home safe on Christmas Eve. They are a little higher than super shuttle or ubers, but definitely more comfortable and more reliable. They will always have my business when I visit New York and when my family flies to San Diego to visit me! Do not waste ur time on any other company in the Albany or Glen Falls area!!!!!

***NO SHOW*** I called 3 days prior to reserve car. I called around 9am day of to reserve car for…read more12:43 am. The guy called me at noon wondering if I was exiting the train. clearly doesn't know that 12 am ='midnight . Never less , he said he'd be back in 12 hours. No one from this car service was around to pick me up. Thankfully another company was. Pronto. - they made a really strong effort to not leave anyone behind at the train station. Good people at pronto. Not at "Andi"

Driver had quick response time -- less than 10 minutes from the call to pickup. The driver was…read morefriendly. Fare was possibly slightly higher than other cars in the area.