Not reliable. 2 times consecutively, he pulled a no show/no call. I thought it was weird he said…read morehe would come on Saturday. Then, when he was 2 hrs late with no call, I called him and he said his kid had soccer. I thought I'd give him another chance thinking he just didn't want to say no when he said he would come on Saturday. He knew we really needed him bc my kiln was not firing and I needed service before the kiln tech could come. And so I thought he didn't want to say no. So we agreed to him coming Monday at 9 am. At 9:45, my husband called and he said (get this) he was late because he inhaled suds while in the shower. He said he was on his way. At 10:30, still no show, we texted him and told him to forget it. He never replied. During this, he wasn't answering his phone and his voicemail was full, too. And these were not even the first time something like this happened. Once before, a couple years ago, he came to give an estimate and during the estimate he fixed a small problem and said he would send us his estimate for the whole job. Then he couldnt come back to do the job bc he hurt his foot. Even though we now had to find someone else to do the entire job, we sent him a check anyway for the small repair he did during the estimate because we felt bad he had been in the hospital. He seemed like a good guy back then. But now I think maybe that was not true either. Anyway, I would not recommend. I don't like leaving bad reviews. But someone else one time posted a review about a company I was just about to sign a contract with. That person saved me from making a huge mistake. So now, when something is really bad, I do a review.

Fantastic service. Was quoted a fair price to have a dryer circuit redone in my home. John came in…read moreon the day work was supposed to be done, took a second look, and explained how they didn't actually need to run wires, etc, they would only need to change a few things on the breaker and the outlet itself, saving us about $700. The original electrician I had called had told me the wire was too small and we would need to replace it all (without actually taking anything apart to see the size of the wire under the cabling) They easily could have taken advantage of someone like me who knows little to nothing about electricity, but instead, they did the right thing and earned themselves a life long customer.

very courteous, friendly and knowledgeable. I had them do a…read moredays worth of work. my pool, pool house and electrical outlets. when you are in need call the best! thank you for all you've done. I just referred you on next door app.

Chris has done MANY electrical projects for me over the years and always goes above and beyond what…read moreis asked of him! His workmanship is always top notch!

The A2Z Hardware team was prompt, polite, and professional. Those are the qualities that made them…read morea pleasure to work with. Whenever deciding on a contractor, you also want fair prices, and no surprises, and A2Z did well on that too. We did have a hiccup however, the team made everything right in the end. We have 2 tips that we think can take the business to the next level. There must be a clear understanding between both parties when doing the estimate. This will reduce the need for scope creep in the project. For projects that require cleaning up, you need to make sure there is a plan to remove the trash. You take it with you, or it needs to be bagged in contractor bags to be put out periodically with the trash. I wish your business the best. I have no doubt that they will take these tips into consideration going forward. We will be in touch for the upcoming project.

Company was hired to mitigate a leak in basement by washing and applying epoxy to a portion of…read morebasement wall. Contractor sub-contracted the work (without informing me know) and the sub-contractor damaged the walls by using incorrect pressure washer jet nozzle, ruining the foundation of house (knocked out mortar from foundation blocks). Brought this to their attention and they agreed this wasn't part of the original invoice, nor was it the intention. They told me to fix their mistake they must charge me an additional $900 on top of previously agreed upon price. This company does not do they work, they sub-contract it out. Your results will depend on who is available at the time to do the work. There are good reviews from people who have had good sub-contractors come in. There are also bad reviews from people who had bad sub-contractors come in. If a bad sub-contractor damages your property, it will become your financial responsibility to have it fixed.

Outstanding service...great workmanship...professional and courteous electricians!!! I would…read morerecommend Lon Lockwood Electric to anyone needing any kind of electrical work.

First time using them and I must say, I am very pleased with the customer service from the first…read morecontact till the end! Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter. When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work. We needed a couple outlets put in, got a whole house power surge protector and a light switch updated. Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it. Once he was done, he explained everything and made sure we were good with this work. He actually found some issues as he was working, but he explained them and gave us his recommendation. Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector. We will be using them again! We recommend this company!!!

what I called this gentleman he called me back and then was extremely pushy about what his…read moreservices were going to be some of them being what I thought to be illegal break into service boxes or upgrade my 2017 or 2026 depending on what I wanted, I wanted somebody to come out and show up to my house and explain what was gonna actually I have no ability to understand why I hired an electrician. He was extremely pushy two days in a said, asked what show up and he was buying materials well, I was trying to do my due diligence to find two other people to give me estimates he did not like that and then he sent me a really nasty email telling me that he was the best there was and that he would no longer because he didn't want to fix anybody . I would not recommend him in any way shape or the end of that.

We go to James and team for all sort of electrical and contracting needs. He always delivers a…read moregreat job and helps us come up with creative solutions to code that meet our family and business needs. I've used him on about a dozen jobs over the years. He's in high demand, so suggest getting on his schedule.

We had 2 splits installed and couldn't be happier with the experience. The system works great and…read morehas made a huge difference in our home's comfort. The team was professional, knowledgeable, and took the time to answer all of our questions throughout the process. Everything was installed efficiently and with attention to detail. It's clear they know what they're doing. Highly recommend to anyone considering splits or HVAC work!

I can't say enough about frank & frank. They r a wonderful company And they always do a wonderful…read morejob. Carlos was here today to do maintenance on my ac and furnace and he was so thorough with everything and just such a nice person.

He was unreliable (canceled or no showed 4 times) and the little work that was completed was…read moreinstalled incorrectly and has to be ripped out. My house was an absolute mess after he left (drywall mud on my carpet, washing machine, floors, even in the floor vent!) and he damaged my brand new kitchen floor. He declined to work with us on resolving these matters and instead said his sister is a lawyer and he's "not obligated" to make this right. We ended up in small claims (where he also no showed). Now my next headache will be collecting the judgement against him. Awful experience all around.

JK was excellent from the start of my project! They return your calls explain everything they are…read moredoing with a reasonable estimate! Their work is excellent and can do most any job! They are honest about the time frame and show up when promised! You don't even know they are there after clean up each day! I would highly recommend them for any job big or small! RP

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.