I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

Don was very professional, arriving on time and getting straight to the leaky pipe. He kept me…read moreinformed of the problem, provided an estimate before beginning work and left no mess behind. I'm keeping his number for all future plumbing needs!

best plumbing company in Rochester N.Y hands down.....not going to waste my time telling my story…read moreon how they saved the day on some super hero stuff.... long story short if you do not call these guys first before any other plumbing people in Rochester. you'd have to be an idiot 2 not call these MASTER Plumbers! they are highly skilled at their craft *prices are superb 10 stars *service is beyond exceptional 10 stars! I wouldn't of wasted my Time writing all of this stuff if these guys wasn't as good. Call them First please and save yaself the Hassle...or don't idc. 100 stars outta 100 they different.. Fischer Plumbing & HVAC

Thank you so much to Fischer for showing up even sooner than estimated for our plumbing emergency…read more They fixed it in record time, provided a LOT of helpful information and told me what to watch out for in the future. They are now our go-to plumbing company.

All work was sub standard. Gas shutoff for dryer was installed then drywalled over. I discovered it…read morewhen my dryer wouldn't heat up. Wiring run to box wasn't tacked up to basement ceiling, only draped over joists. No insulation behind dryer (outside wall torn down to studs) even though we asked for it AND supplied it. Installed a floor drain not recessed. Hot and cold water inputs reversed. Tried to hang a pot rack on a wall that housed a pocket door. Attached dryer vent with tape - it fell off and dryer air has been blowing back into the house and making us sick for the last three weeks. Drainage pipe from roof was chopped off inside laundry room wall and covered with a rubber sock. Husband found it full of water while new contractor was redoing drywall - WHICH WAS MUDDED WITHOUT TAPE. Dismantled old 220 line against our wishes and shoved it into the wall wrapped in tape. Fired Presto when he caused a gas leak in my basement. Sued and won. He appealed and I won that too.

Honest & upfront -- Responsive -- Fast & Done Right -- Works closely with RGE & to code --…read moreKnowledgeable -- Personable -- All around great experience on multiple jobs!

Kyle arrived the day I called and completed the work within an hour. He is a very friendly and…read moreenergetic guy who kept us entertained while he worked. Kyle was very professional, efficient, and had pride in his work. Highly recommended!

I had a disappointing experience with Jack & Jill Plumbing. After the installation, the tub spout…read moredid not function properly. I contacted the company, and while they did return, they did not adequately investigate or fix the issue and declined further repair. I ultimately had to hire a second licensed plumber, who confirmed the original installation was done incorrectly and required additional work to fix. I made a good-faith effort to resolve this directly with the company before escalating, but was unable to reach a resolution. Based on my experience, I would not recommend using Jack & Jill Plumbing.

James thoughtfully and carefully solved our issue and explained what caused it. We have used Pride…read morePlumbing to handle a variety of deferred maintenance in our home since moving to Rochester 6 years ago. Every plumber has been excellent. Highly recommend.

I had an issue with my main water shut off in my basement and Ethan came to the house and replaced…read morethe faulty valve, he also stayed until the county water department came out to turn the water back on and make sure that all was working. Great job and fairly quick

Excellent response, great service and nice technicians. Job completed as requested and quickly.read more

They did a really good job with my toilet. My half baked idea of thinking I could do it myself with…read morea flange adapter and some good old fashion silicone really screwed me and not in a good way. I'm thinking by my 3rd beer I decided I'd call in the big boys. Hell I even forgot what I was doing. They came in and put some serious work to that train wreck I caused. It was a bit pricey but the job is done and I'm sitting pretty with the wife. Very professional people unlike me.

Horrible experience, $6,700 for a hot water tank is insanity…read more I will never do business with HALCO and will be sure to tell my friends and family.

due to a misunderstanding by both parties I gave halco a neg. review…read morethey have gone the extra mile to correct the situation halco has serviced my furnace and ac for several years their service has always been a+ I would highly recommend this company I am glad our issue was resolved quickly

Installation through Lowes for a hot water heater. Justin arrived within the appointment window…read more He needed an extra part which he had in the truck. Installation was faster than expected. Justin was very professional and knowledgeable. I'm very satisfied and happy.

Great service. Excellent repairsZ Saved the day when the busiest toilet in house started leaking…read moredue to broken flange.