for the veterinary team, 0 stars for the office manager Symone. My furry son has been under…read moreGoodVets' care since his diabetes diagnosis in September 2024, and the doctors and techs are absolutely phenomenal. They are compassionate, responsive, and always willing to answer questions directly. I've left multiple 5-star reviews, brought gifts, and referred friends because of their exceptional care. I am team GoodVets. Unfortunately, the office manager, Symone, completely tarnished the experience. She presents as professionally polite, but her behavior is vindictive. She claimed I was "on the verge of being disrespectful to the team" when I had only spoken with her. She tried to force me to go through her to communicate with the doctor, and when I requested a direct call instead, she attempted to charge me $70 just to ask a simple question--a fee that wouldn't exist if I had gone through her. Her actions ultimately led to my furry baby being discharged, despite the outstanding care from the rest of the staff. It's remarkable how someone can be outwardly polite yet so obstructive and punitive. Symone's behavior stands in sharp contrast to the exceptional professionalism of the GoodVets team.

This veterinary team is the best! From the office staff to the techs to the…read moreveterinarians...everyone is warm and friendly. Dr. Ramos helped guide me through palliative care for my late dog, and my new puppy loves visiting her. Dr. Riemer's calm nature is wonderful, too. Even though they care for many, many patients, this team makes you feel like your pet is always their priority. I have recommended GoodVets to many people, and I simply trust them fully when it comes to caring for my pets!

The bedside manner of the staff and Doctors is top notch and they are always happy to see Ozzie…read more The VCA Care Credit is also a great and easy way keep his vaccines and appointments up to date. Would definitely recommend.

I was quoted an exorbitant $1400 (with an additional $500 for bloodwork) for my dog's dental…read morecleaning and potential tooth removal, but decided to trust their judgment. I dropped him off at 7:40 AM, as instructed the day of his procedure, and received no updates. When I called at noon, I was told other surgeries had delayed him, but was assured he'd be done by the end of the day. By almost 4 PM, I finally received a call--only to learn they had sedated my dog but wouldn't perform the procedure due to "other surgeries." I picked up my poor dog, who was scared, confused, heavily sedated, and UNTREATED. I am absolutely furious at the lack of communication and disregard for my dog's well-being. This clinic showed zero respect for my time, my trust, or my dog's needs. If you care about your pet and expect basic professionalism, look elsewhere.

From the moment I walked in, the entire staff was incredibly kind, compassionate, and welcoming…read more They treated both me and my pet with so much patience and warmth that it felt like a bandage on my worried pet-owner heart. Dr. LeFavi was exceptional. She took the time to answer every single one of my questions thoroughly, never making me feel rushed or dismissed. I left the appointment feeling informed, reassured, and confident that my pet was receiving the best possible care. I truly believe that when you find the right veterinary clinic, you just know it in your heart. This is one of those places. I'm so grateful to have found a team that not only provides excellent medical care but also treats every pet and owner with genuine compassion. I can't recommend them enough. Also, my cat got a certificate of bravery!!! Which is the cutest and funniest thing I've seen when visiting the vet

I can't say enough great things about the staff. This…read moresummer my pup had a virus, k9 papilloma My first visit was with Dr. Douglas who set up an appointment to have it removed. Because her calendar was quite full it was going to be a few weeks until it could be removed. A few days after seeing her my pup began scratching it and it started to bleed. At that point I called to see if we could come in earlier. Dr. Douglas referred us to Dr. Mahovlich who did a wonderful job. My pups after care was amazing. For about three weeks I received messages from the nurse and/or Dr. Mahovlich checking in and giving advice. Ten days after the surgery Dr. Douglas removed the stitches and even though I'm not a medical professional I can say she did a wonderful job. My pup has healed beautifully. I am actually looking forward to a life-time of care here.

At last, I think we found our go to! I have a VERY scaredy…read morecat, that when bring out of the room and hiding isn't available, turns into wolverine... vet is never fun. Dr Berger and Nurse Berger went above and beyond to accommodate my requests, especially pre-medication, to make this a more successful outing and greatly limited the ins and outs of the room while we were there. Was Loki happy and purring? No. And she never will be... I think... Was she manageable with a step by step plan and approach? I'd say yes. And I'm very happy with what we accomplished today. Recommend to anyone that protects less sociable/introvert pets. As long as we are in ATL, we will come here for pet needs.

Dr. Bocksted and his staff assumed that my girlfriend and I abandoned our dog at the facility. We…read moreleft for coffee after our pet went to the back, as we received no instruction that we had to stay. Instead of calling and inquiring about our whereabouts politely, we received a harsh and demanding call from Dr. Bocksted himself demanding that we return to the facility immediately. Apparently, his staff member said that it was the 'vibe' we gave off that indicated that we intended to abandon our pet (was it the fact that my girlfriend is a person of color?). Don't bother visiting this facility. The team is knowledgeable but have no social intelligence. A veterinarian is someone who you build a relationship with and must see often, so choose wisely.

Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

Jim, Matt, and Dominic are all so great! They helped me get organized for a two week trip, and the…read morerelief I felt knowing that my cats could stay home and still be taken care of was everything!! Dominic did a great job with them, and sent me updates and photos for each visit so I knew they were doing great. Thank you PAWS, and I can't wait to use your services again!

Wonderful vet that truly cares and takes the best care of my fur babies! Very fortunate to have…read moresuch an attentive staff take such great care of them everytime we go.

Feel very lucky to have found this neighborhood gem! Great staff, and everyone treated my pup with…read morekindness and lots of patience. Dr. Jodi Nichols was wonderful during our appointment: very thorough and did a great job with making my skittish older rescue girl feel at ease. She also emailed me 2 days later just to check up on how my dog was doing. I have a new Vet! Nice to meet a dedicated group that is so caring and professional. Bonus for me that they're so close to me.

My family and I love Dr. St.Onge and his team at Buckhaven - everyone is so conscientious and down…read moreto earth. It really feels like a small town vet despite being in metro Atlanta. Dr. St.Onge is always very patient and thorough - I highly recommend this office!

We love Buckhaven! My 5 year old corgi loves when we pull up to the vet if that tells you anything!…read moreExcellent and caring staff, very clean and comfortable accommodations; they'll take care of your pets like one of their own!

My husband and I love, love, love Dr. Parks. At first I was hesitant about seeing the new doctor…read morebut his compassion, kindness and understanding was unsurpassed. He even said I should call him if I "just need to talk" and I believe he meant it. Thank goodness our dogs never had chronic illnesses but if they did, I would not want any of the other vets touching them.

lack of response to pet owner with clinical updates by actual vet…read more Significantly over priced for services New office staff member is rude and disrespectful to customers. So sad after several years of good service And vet care that the clinic has gone down.