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    PAWS of Brookhaven

    5.0 (47 reviews)
    Open 7:30 am - 7:30 pm

    Get pricing & availability

    Response time

    8 hours

    Response rate

    100%

    Services - PAWS of Brookhaven

    Dog walking

    Pet sitting

    PAWS of Brookhaven Photos

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    My Mabel waiting for Matt!!!!

    i have to tell you that PAWS of Brookhaven is just wonderful!!!! I broke my ankle in December and was so unsure of who to get to walk our dog! I stumbled upon PAWS of Brookhaven and have just been so so happy!!! Matt is a God send!! my Mabel adores him and her daily walks!!! Jim was so so kind to set everything up.... it was seamless!!! now I am getting back on my feet but going to keep Matt for some walks just because we adore him!!!

    Jen G.

    Jim and his team are great with my dog! My dog has a lot of quirks - can't really be around other dogs and needs tons of treats to motivate her to go out, but I trust Jim and my walker, Aaliyah, to help my reactive doggie get a potty break when I'm at work.

    Text updates from Jim and Shy when they took care of my cat for a week. They sent photos and updates at every visit!

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    Page 1 of 2

    Ask the Community - PAWS of Brookhaven

    Review Highlights - PAWS of Brookhaven

    Jim and everyone at PAWS is incredibly focused on getting every little part of the service as perfect as they can.

    Mentioned in 42 reviews

    Read more highlights

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    Barking Up the Right Tree

    4.4
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    I was very hesitant of using Barking Up the Right Tree at first…read more After having 2 pet sitters quit on me because of my overly aggressive cat, I didn't have much confidence that this would go any different. However, my sitter - Andrea - is phenomenal and probably one of the first people ever that my diabetic cat lets near her. I am very happy that I have found her. I do find that they are a bit pricey. $2 for every additional cat seems a bit much, considering that the process would be the same, especially when you already are paying extra for medication administration. But I guess that when you have a good pet sitter, it's worth the extra money.

    OUR EXPERIENCE WITH BURT WAS A NIGHTMARE. I DO NOT RECOMMEND THEM AND WOULD NOT HIRE THEM AGAIN…read more We hired Barking Up the Right Tree (BURT) for the first time as part of a five-day, five-night pet-sitting engagement for our two dogs, agreeing to five walks and five overnight stays with a female sitter (our dogs tend to prefer women) and a military discount. During this time, we experienced three issues, all of which we brought to their attention (vs. of the other way around): 1. The first pet sitter brought her fiancé along without our knowledge or permission, which we caught on our doorbell. The excuse was that he was experiencing "a distressing personal situation." This is not only extremely unprofessional; it's a liability. We let it go and asked that it not happen again. 2. The second pet sitter, who was booked for an overnight stay, left at 9:45 PM to spend the night at her own home. At first, we thought she went to get dinner, but after two hours, we contacted the owners again. They confirmed she went home because she interpreted my offer "to stay in our guest room if she wanted" meant she did not actually have to stay overnight, despite the fact we paid for an overnight stay. They sent her back and took one night off our bill. At this point, I started wondering if I needed to fly home; this was not going well. 3. A couple of days later, we returned home only to find that the first pet sitter had burned the interior of our built-in microwave and melted the interior door panel by heating up metal dog bowls in it, twice. She could have caught our kitchen on fire. When contacted, the owners confirmed she did it but claimed she didn't know you can't microwave metal or where alternate bowls were located. I would assume this is common sense, but you'd think you'd stop the microwave after it started sparking the first time. I also sent her a photo of my instruction letter where I had explicitly mentioned where the other bowls were. Despite our open communication throughout this experience, their manager blamed us for the sitters' errors and made both excuses (e.g., "they're not our employees; they're independent contractors") and sarcastic comments ("we don't put trackers on them"). She informed us that our "old" microwave was worth $100 "if that." It's a built-in, name-brand appliance with a replacement cost almost three times that. After everything, she also decided it was a good time to ask for proof of my husband's military service, questioning his integrity. When you trust someone with both your pets and your home, you might expect them to treat you a little better.

    Critter Sitters

    Critter Sitters

    4.3
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    We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

    Amanda Brand has been great. No matter how many fur balls we add she is up for the fun. Never had…read morean issue and if an issue comes up regarding the kids or the home, Amanda takes care of it. We get updates and photos throughout our away time and the kids love her. She now has her own door codes in case we get stuck somewhere. Can not say enough good things about her.

    PupWalkr

    PupWalkr

    4.8
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    HANDS DOWN thee best!!! My deciding factor when I narrowed my search down to 2 companies was the…read moreresponsiveness of PupWalkr. Since my first inquiry, 4 months ago, I have never waited longer than a few hours (it was 30 mins the first time) for a response. Mitchell and photography skills and Marcy who has something about her that makes my pup go nuts with happiness when he see's her has won me over! They communicate every step of the way (arrival, during, after), they are flexible when I do things like forget to leave the key....Marcy even cleaned up the mess when our puppy had an accident in the house! I have and will continue to recommend PupWalkr to everyone! They are competitively priced and offer the same services as other walkers but their customer service and staff is what sets them apart! Everyone in our complex speaks very highly of them and our baby West LOVES his daily walks! Go ahead and get the 20 pack, you will love it so you may as well save a little money :)

    I love Pupwalkr! I moved to O4W and needed help with dog potty breaks while I am at work. Easy to…read moreuse, sign up online, super flexible times, and you get texts when the walker arrives, during the walk, and when they leave. I have total peace of mind when I am working or out with friends that my dog is being well taken care of! Often when I am at the park, I see PupWalkr walkers taking neighbors dogs around, my pup gets so excited to see the walkers that she knows! Highly recommend.

    PAWS of Brookhaven - pet_sitting - Updated July 2026

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