No one looks forward to needing a plumber. But having these guys come was the best part of a rough…read moreweek. It started with Katy, the woman answering the phone. She was friendly and polite and got us on the schedule quickly. The crew that came out was Stevie, Chad & Jacob. They were cheerful and courteous and they got to work like a well-oiled machine. I had a nuclear clog in my line that wouldn't fix in three visits from another company. It took two visits from these guys with increasingly powerful equipment but they got us going again (no pun intended). Stevie explained each step and updated the price before going forward. When I got my final bill it was far below what I had expected for the amount of work done. I asked for quotes on some other needs and they were lower than expected as well. I've never had a 'crew' of plumbers come out before. These guys gave me lots of confidence even before they started working. The company does not advertise. They only go by word of mouth. From start to finish, this was a great experience. I'll be calling them without hesitation for my future plumbing needs.

I asked thee guys to run a camera in a pipe and they said there was a break. When they kept…read moreputting me off the replace it with the necessary excavation, I hired a different plumber who did the excavation ( $4K) and there was no break and no blockage. I have refused payment and now will report them to the BBB. Mrs. Margaret Motter

I needed minor work to meet the inspection results prior to a sale. I listed as a project on Yelp…read moreand KT: Responded within 10 minutes of the listing, provided a general estimate based on my summary request and confirmed an appointment based on my needs. All before any other company even answered the RFQ. On the day of the appointment: They arrived within the scheduled time (a little early even!!), provided an updated estimate after walking through the house. Wore all pandemic safety gear and shoe booties. During the repair: Complete the entire repair in the estimated time, final invoice was UNDER estimate and cleaned everything up. They have a great online invoice system which send the invoice and payment options after the work is completed. All in all a very professional team which I will use again and highly recommend.

Excellent customer service. I called because we discovered a leaky PVC pipe when CenterPoint…read moreEntergy came to turn on our gas. They wouldn't turn on the water heater until the water heater until the leaky pipe got fixed. I called KT Plumbing and the receptionist was very nice explained that they were on site at a commercial debacle, but would text when about 20 minutes away and if we happened to have stepped out to just text back to let them know when we'd be back. Rate was good and given to us before work started and job was completed within 30 minutes. Also received some great info about how soft water systems worked. Will definitely use KT Plumbing again and would recommend them!

Called this morning about my water heater and Terry was here within an hour or so. He was able to…read moreget a new heater and his boys were back to install it this afternoon. Terry and his wife were awesome. Will use him again. Very affordable.

Called in the a.m. for a large water leak. They came out same day and fixed. I have had no issues…read morewith this company. Very friendly and fair.

When kitchen sink needed a hero I went to google and found this company near my area. Upon…read moreanswering my initial call they were friendly and professional. They were able to get me an appointment for same day in mid afternoon. No charge to come out to give me quote. The crew that arrived was friendly, professional, knowledgeable, and worked with me as a homeowner. They showed care for my property inside and outside throughout the whole process. My kitchen was cleared and back up and running. I would highly recommend them and will use this company for other projects I have going on at my house. 77051

They were very high price. Trying to sell us something before coming out to assess the issue.read more

Back in those days where I needed plumbing help right after the big freeze in 2021, I contacted…read moreHeaton Plumbing through Yelp's Contractor connection. Got a response within 24 hour. Gave me instructions to text them because it was a busy time due to recovery efforts after the winter storm Uri. I got them on the phone and set an appointment. Tosha arrived on time for an estimate appointment. She was detailed and professional. I didn't hire them because my shut off valve to the whole house got stuck. Again it was due to the hard freeze. I had to wait for the maintenance crew to get it replaced. The quote came out a little higher than other bids. But I have Heaton Plumbing on my top of list when I have future plumbing needs.

Two photos of a mains access water line tap fitted by Heaton charged$500 and worthless within 4…read moreyears B

Fantastic company. Rick, Kevin, and Christopher worked to get my water heater installed Monday…read moremorning due to a leak in my previous tank. Rick came out and provided an honest, reasonable quote. They were respectful, kind, and efficient. I 1000% recommend them for any plumbing needs.

Kevin arrived within 2 hours of my initial call. He fixed the water heater and then patiently…read moreshowed me how to light the pilot myself. He informed me of the most common failure modes of that particular heater and controller. Then he went above and beyond and advised me on how to fix another small problem myself, so that I would not incur more cost. Thank you, Kevin! I appreciate your patience, instruction, and swift arrival. Will definitely call you again next time.

1 STAR COMMUNICATION Due to work going on in my moms neighborhood with the city re doing gas lines,…read morethey told us we had to get a plumber to move some things around in order for the new gas line to be done to code. I called this company and I am grateful I did. Rose answered my call and was very sweet, polite, and extremely informative. She was able to schedule someone to come out next day to give us a free quote. 2 STAR PUNCTUAL & PROFESSIONAL Roberto shows up! Incredibly professional, thorough, and answered all my questions in detail. 3 STAR ABOVE & BEYOND I began to have problems with the city Roberto and Red One Plumbing WENT ABOVE and BEYOND! Roberto literally walked around the neighborhood to find the city workers and contacted their supervisor directly to help resolve the issue with the gas line at my parents house. We were getting the run around, with Roberto's knowledge he was able to communicate with the City Supervisor to figure out what exactly needed to be done to get my parents gas up and running. 4 STAR HONEST! He kept his word and took extremely great care of my parents and their property. If that wasn't enough the city broke up my parents sidewalk and concrete was all over the place. Roberto poured concrete and fixed my parents sidewalk for them so by dad could pass through the backyard in a wheelchair. 5 STAR TAKES PRIDE IN THEIR WORK Having to leave out of town a few days after the work was done, Roberto and his Red One Plumbing still made sure to reach out to us to make sure everything was good and their were no additional issues with the city or anyone else! My only regret is taking so long to post this review. If you're looking for an honest company who takes pride in their work and offers fair and honest pricing, call Roberto and his team. I am beyond grateful to have found them. Looking forward to entrusting them with my other properties in the near future. Thank you guys for everything!!

Wonderful service ! Polite, knowledgeable and professional…read more They will go out of their way to do job. Thank you.

I couldn't be happier with the service. My gas water heater stopped working, and I was worried I…read morewas looking at an expensive repair or even a replacement. He was only about 12 minutes away, showed up quickly, diagnosed the problem in just a few minutes, and had the pilot lit and the hot water working again. Instead of trying to sell me parts I didn't need, he explained that the gas line simply needed to be bled and gave me honest advice to keep an eye on it in case it happens again. That's the kind of integrity that's hard to find these days. Fast, knowledgeable, honest, and fair. I really appreciate someone who fixes the problem instead of trying to create a bigger bill. He's definitely earned a permanent spot in my contacts, and I'll be calling him again for any plumbing needs. Highly recommended!

Tri-Tek called me right away after I submitted the request. Still waiting on ARS to call me back…read more Lol Tri-Tek showed up when he said he would and letme know when he was on his way. They were very respectful, reasonably priced too. Fixed a leak under the sink.