i was about to buy a new water heater because another company told me it was bad but a friend told…read moreme to call Gus he came same day fixed my hot water heater saved me thousands I give him two thumbs up he is now my new plumber

Updated post: We…read moreeventually called another plumber to properly address the plumbing issue. This independently owned company corrected Moreno's work, replaced all necessary pipes, and properly caulked the sink for a reasonable amount. While we did lose a little money with Moreno, we are grateful and truly blessed to have found a company that operates with honesty, integrity, and professionalism. God always makes a way. Have a blessed Sunday. Finally found a trustworthy, licensed plumber. What's even scarier is that he is claiming to not have done the job properly due to our finances. We are both well paid in our respected fields...money is never an issue. It was done incorrectly because you are incompetent. Do better. Original post: Do not use GM Plumbing, specifically Gus Moreno. Moreno came to our home to assess a leaking pipe while my husband was at work. Because Moreno represented himself as a licensed plumber, I trusted his professional judgment. Upon entering, he spoke in a condescending manner, asking, "Well, what can you tell me about what's going on?" While the tone was inappropriate, I remained professional and focused on resolving the issue. Moreno stated the problem was a drainage gasket and quoted $225 to replace it. He then stated the sink would need to be uninstalled and reinstalled, which would cost an additional $250 plus. Since my husband was unavailable to discuss these options, I instructed Moreno to proceed with only replacing the gasket, and we would address the sink installation at a later time. Moreno advised me to tell my husband to caulk the sink with 100% silicone if we chose that route. Moreno completed the work in less than an hour. The gasket was not properly flushed, and caulk was left sloppily applied throughout the area. The work was tacky and unprofessional. He stated there was no longer a leak, ran the water briefly, and provided aftercare instructions before leaving. Once I spoke with my husband, he was extremely surprised that no pipes were replaced and that Moreno charged $225 for what amounted to a simple gasket replacement. He was also concerned that Moreno instructed the homeowner to caulk the sink rather than completing the work himself. Moreno later returned after my husband arrived, without his work truck. My husband questioned the pricing and work performed, noting that charging $225 for a part that costs approximately $10 was unreasonable. While I understand that businesses mark up parts and labor, this charge was excessive. Unfortunately, my lack of plumbing knowledge was clearly taken advantage of. Gus Moreno will not be returning to our home. We have lost trust in both him and GM Plumbing. Before leaving, he suggested my husband call him the following week so he could fix everything properly. That will not be happening. He also stated that he proclaims God, yet his actions and treatment of others do not reflect treating God's children with honesty, fairness, or respect. The attached photo is an example of what he is giving out to his customers, which makes this experience even more concerning. We will be reporting this company for questionable and unethical business practices.

I had a clogged drain pipe. I took out the ptrap myself but the clog was in the line. I called at 8…read moream. They were at my place at 9. They took care of the problem efficiently and at a very good price. I cannot say enough good things about them. Very professional. Punctual. Courteous.

HAPPY CUSTOMER I got quality work with a low price (a third…read morelower than quotes from the other guys). SOUTHERN PLUMBING made a positive impact on my life... no more calling a different plumber every month for clogged drains or sewer lines. Southern Plumbing replaced my entire system and made everybody in the house happy!!! Now, I can run the dishwasher at the same time someone is in the shower -or even using the washing machine to do laundry. Everything is as it should be thanks to the RELIABLE, HARD WORKERS at SOUTHERN PLUMBING who showed up early and worked late. All employees were polite and respectful of my property. They HONORED THEIR QUOTE -no additional fees and NEVER ASKED ME FOR MORE MONEY. The PRICES CAN'T BE BEAT no matter which of their services you need. Southern Plumbing provided a whole house solution for ALL MY PLUMBING NEEDS.

Since I moved into Pearland 10 years ago, I've been using Big John's plumbing on the rare occasion…read morethat there's something I can't fix. And they have always been fantastic. Previously I have used them for clogged pipes. This time I had them come out to help with the sprinkler valve in the new home. It was non-emergent, so they were able to schedule me within 3 days. The kicker was that I didn't even have to be home for them to be able to get the work done since everything was outside. They were fine, just coming in doing it and paying online. It was quick, easy and not intrusive at all on my schedule. They have always been super nice, very professional, very courteous and very efficient. Highly recommend!!!!

The plumber showed up on time and the work was completed without issue -- faucet installed, new…read moredrain, and AC drain tied in. Everything appears to be functioning properly. That said, the final price felt quite high for the scope of work. We supplied the faucet, and the total came to $525 for time and basic drain/AC drain parts. There was no clear estimate or flat-rate pricing discussed beforehand, so the final bill was a surprise for what seemed like a straightforward job. Quality of work was fine, but I would strongly recommend getting a detailed estimate upfront to avoid sticker shock.

We needed a deep clean in our tank-less water heater. Pearland Water Heaters took his time in…read moredismantling cleaning and especially reassembly. The cost was the price quoted and not a penny more. Highly recommend. Clean up was excellent too.

Same day delivery if located in the Houston area and gave free up front pricing over the phone…read more Sells and installs Navien tankless and Rheem tank style water heaters. Multiple warranty options on the Rheem that offered either lower estimated yearly operating costs or extended tank lifespan through heavier duty sacrificial anode rods. Better quality and higher BTU rating on the professional classic plus series than what is offered at big box stores. Give them a call and ask for Steve Williams

Carlos gave a quote up-front to install a kitchen faucet, which was lower then any other plumber…read more He showed up on-time, was extremely professional and did a fabulous job. Honest and Dependable I would highly recommend this company for any plumbing service

I had an issue with my toilet and I remebered how kind and quick Charlie Bones is with providing…read moreservices! I gave him a call and he came over the next morning and repaired the issue. Highly recommend Charlie!

Highly recommend Julio at Apex Plumbing…read more Our water heater failed unexpectedly and Julio was able to replace it in less than 24 hours. From the first call to completion, he was responsive, professional, and straightforward--no pressure, no upselling, just honest work. What really stood out was when he drained the old unit. I was shocked by the amount of rust and sediment that came out (and this was a commercial-grade unit). Julio took the time to explain everything and strongly recommended regular flushing every 6-12 months to avoid major issues and extend the life of the heater. If you're looking for a reliable, knowledgeable plumber who actually cares about doing the job right, Julio is your guy. We're extremely grateful and will absolutely be using him again.

service!!!! We had Apex Plumbing install our whole-home…read moreSpringwell water softener and flush our hot water heaters, and we couldn't be happier with the experience. From start to finish, the team was professional, knowledgeable, and respectful of our home. They explained the process clearly, completed the job efficiently, and made sure everything was working perfectly before they left. It's such a relief to have clean, softened water throughout the house, and we really appreciate the extra care they took with our hot water heaters as well. Apex Plumbing delivers quality work and outstanding service--we'll definitely call them again for future plumbing needs!

Cannot recommend this company highly enough…read more Our heater gave out more than a week ago, and we were stuck in a frustrating back-and-forth with our warranty company--if you've ever dealt with one, you know how draining that can be. Thankfully, this incredible team stepped in and completely changed the game. From the moment I called, they found us a time slot--and then graciously moved us up not once, but several times to get us help sooner. With freezing temperatures on the horizon, we were desperate, and they absolutely delivered. They quickly diagnosed the issue, submitted the ticket, and got us back on the schedule. True to their word, they showed up exactly when they said they would. And when a minor glitch popped up afterward? No hassle--they sent someone back out right away and got it resolved without delay. A huge shoutout to Mike, Roger, Chris, and Rick--all courteous, professional, and just plain good people what an incredible team. So glad this company was assigned to our case. This is service done right.

I am unable to express the quality and precision of work that has been done in my "Treehouse"…read morecondo. It is just incredible! The efficiency, expertise, the gentlemen that did the work and the foreman Sammy plus the owner, Carl's brilliance and exceptional personal attention !!! Thank you for this beautiful blessing!!! I can not recommend anyone more highly!!! Thank you Especially Carl and Sammy...what amazing men you are of ethics and morals!!!

I have a "collaped" sewer line under the slab in my bathroom and they have had to come out twice…read moreto clear it. Did a great job at a reasonable price and didn't charge extra to use their camera, as I have had other plumbing companies do.

Our water heater went out 2 days after our AC went out. AC is necessary here in Texas. Had to get…read morethat fixed ASAP. Water heater was next. Not having a lot of money to spend, we were so pleased when we spoke to Conner at Modern Plumbing. Not only was he able to replace our water heater, they came out the next day, on a Saturday (so I didn't miss any work), AND they did it at such a reasonable price and very quickly (1 hour). The workers were so super nice we tipped them both well.