They are FABULOUS! My husband and I are so grateful to Michelle & Louise who rescued us from…read moreourselves! They worked quickly and expertly designing a trip of a lifetime through 3 countries. We are customers for life!

Only 3 reviews since 2019. My experience is current. Cruise Planners did a less then good job for…read moreus. My issues had to do with confirming a exact name to match our Passport. It took, in my opinion, too much time to correct this error. Our main issue had to do with their lack of knowledge relating to the rail service in France. There is very little space on the trains. No porters for a couple of large suitcases. We needed to change our itinerary from rail to air while in France. Cruise Planners could have/ should have understood our needs better which would have given them 4 stars.

I worked with Stephanie on our recent (and last minute) trip to Disney World. They were fantastic!…read moreThey were able to find rooms for us that I couldn't find in my own. They were very prompt in answering any questions I had and were very helpful arranging stuff for our stay. They even sent us some books for the kids to read on the plane and luggage handle wraps! Overall, we had a great experience with them and will work with again on any future Disney vacations.

Excellent customer service great deals on Cruises, Hotels, Excellent customer service we went on a…read moreRoyal Caribbean Cruise had a blast.

Ashley did what I thought would be impossible - she made me a cruise lover!! I'd never been on a…read morecruise before and had a lot of negative preconceptions.. but she made EVERY single step of the process of an absolute breeze AND picked an absolutely wonderful ship for us. She answered every text and call immediately and went above and BEYOND. She was so patient with all of my many anxieties, I was worried about missing our boarding time due to airport craziness so she recommended we get in the night before , and she booked us the hotel to spend the night before at, and it was an A+ for both proximity and quality. She handled the parking reservation for our rental car while we were to be at Sea, and the shuttle to get us from the lot to the ship and back. She booked us an amazing ocean facing balcony room on Royal Caribbean's new Icon of the Seas ship for their 4 day Orlando -Bahamas route. You guys, this ship was SO COOL. The food was great, the staff were wonderful, and the shows were truly spectacular. She also got us the Key package so that we got priority seating and reservations. By the end of the trip, I was actually sad it was over... which again, never in all my life would I think I'd feel that way about the cruise! Having someone so qualified and communicative help iron out all the details was such a blessing and my family and I will be using her for all our future travels.

Working with Lucille Kellippio at Best Travel has been an extremely frustrating experience. I…read morewould not recommend using this agency for any personal or corporate needs. In October, my boyfriend booked an international ticket through their corporate service for a company retreat - Lucille sent an email with flight details and confirmation. I booked a ticket on my own using his flight details then called Lucille to coordinate seats. We talked through the reservation and she confirmed that we had seats together on the same flights. Now in January, less than one month before we are due to leave, we find out that his ticket was never booked and the flight is sold out. Lucille did nothing to recompense for her mistake and the fact that we now have to take completely different flights. The reason people use travel agencies is to avoid exactly these situations. I realize that mistakes happen, but shouldn't there be some effort to make up for the mistake?

I've been using Best Travel for 20 years, mostly for business, occasionally for family trips, both…read moredomestic and international. I travel regularly, sometimes as often as once a week for months at a time. They're always friendly, accurate, and professional; I've learned to trust the accuracy of their bookings and appreciate how easy it is to get a live, knowledgeable person on the phone and book the flights I need.

Latrissa is fantastic. I was having trouble booking a trip to Mexico for my son and his 5 friends…read moreuntil o called Sunset Travel. Latrissa was very knowledgeable about resorts, booked them all on the same flight, and arranged for airport transportation. The trip was flawless. I would definitely recommend booking through them instead of doing it yourself.

Booked a cruise through Sunset, travel, however, cruise accommodations were fine, but the flights…read morewere a disaster. It started out with the improper names being put on our tickets, which caused us to have to wait in an extra long security line at the airport, thereafter, the return flight was another nightmare as wrong pre-TSA check were assigned to the incorrect parties. Beyond stressed at the airport and probably will not be recommending nor using Sunset Travel in the future. Have not used a travel agency in years as I have always booked my own and I suppose that is what I will do for sure in the future as I have not had any complications. Sadly, travel is supposed to be stressful, but this one was very stressful.

Exceptional…read more Working with professionals is hard in this industry. Making a dollar is always getting in the way. Limo Corp's formula is fundamentally sound. Give exceptional service first. Bill a fair rate and make customers feel empowered. My company LA Luxury Chauffeured Services has been working with Limo Corp since 2015. I have always been treated with respect. My small limousine company is not different than the bigger companies that Limo Corp services. Every employee I have worked with from dispatchers, chauffeurs, reservations and overnight dispatchers have been cordial and have customer service down. Employees at Limo Corp take pride in their job and have a can-do attitude. I will always work with Limo Corp. Keep it up guys, your formula will be copied, but you are the originals.

The car experience itself was great! The drivers were A+ and the cars were very nice. They were…read moresmart about where to pick us up and drop us off - I used them to go to a concert to and from the Allstate Arena (we started in Chicago). Why the two-stars? I feel like the ripped me off in what they charged me - it wasn't what I was told and them I got an additional charge after the ride. I called them (it was awhile ago) and they wouldn't take off the extra charges. Unfortunately, I'll never use them again and if you do use them, make sure the charges - all of them - are explained thoroughly to you.

John Conenna from Venus Travel is an expert on travel planning. He is truly AMAZING. Planning…read moreyour trip with John makes traveling a breeze. He is with you (WhatsApp) every step of the way. He follows up with reminders on tours and making sure you are totally happy with your hotel experience. He organizes all your travel documents (transports, flights, hotels, train tickets, and tours) and you leave his office feeling ready for your vacation. He gives you reminders the night before for scheduled tours (meeting points) and if there is a question you have he is available 24/7. He is the BEST!!!! Whether you need a whole package (flights, transportation, hotels, and tours, etc) or just hotels, transportation and tours, John is the go to person. Give him a call the next time you are planning a trip. John is very knowledgeable, friendly and personable and you will not be disappointed. He is truly AMAZING. John, thank you for making our trip so wonderful and memorable! We are so happy we found you. We will definitely go back to see you for our next trip. Cheers! Alice R.

I can't say enough about John. One of my wife's co-workers referred us to John after John planned…read morehis trip to Italy. We had already planned 2 cruises for Italy and Greece. John worked on our airfare, hotels in Athens and Rome as well as tours in Athens and Rome and Italy transportation. The hotels in Athens were both fairly small "boutique" hotels. The pre-cruise hotel had stunning water views from our room and the 3rd floor restaurant. The tween cruises hotel in Athens had a rooftop restaurant that overlooked the Acropolis. The staff at both hotels were incredibly accommodating for all our needs. Heading to Rome for 4 nights pre-cruise John set us up with private transportation to the hotel and to the cruise port. Perfect. The Mascagni - wow - it didn't hurt that the hotel upgraded our room. Again. Wow. Such wonderful staff. As an aside - John confirmed each and every hotel, tour, car and flight with the companies the day before we got there. And that ends all of John's plans for us....or it should have. The last 2 nights after the Italy cruise we relied on my brother-in-law to book an Air B & B for the 6 of us. BTW - welcome to Venice - the city with no cars and the canal bridges all have stairs. So they booked a 3 story walkup. So...who comes through and finds us a porter and private water taxi for our 9am flight by talking to the Air B & B owner (in Italian) and making the arrangements that saved our butts? No it wasn't Superman. It was John C. John - from the bottom of my heart - thank you for the memories.