It's very easy to reserve a car. They contact you with the driver's name and number so you can communicate the details. Friendly and reliable drivers. Tonight I used them to go from O'Hare to visit my family in the suburbs. Patrick was my driver. He stocked his Lincoln with beverages and snacks. He also supplied phone chargers. Definitely will continue doing business with them! read more

You can't go wrong with this car service to the airport! Safe, clean, on time, friendly drivers, and reasonable price. You get what you pay for when it comes to a car service , and uncrabby cabby is a winner. I'll definitely book them again. read more

Top notch service! Extremely professional! What a world of difference from the rides I've been used to in dirty, stained, sticky, smelly yellow taxis! I reserved a ride for my husband to go from the Belmont/Cragin neighborhood to O'Hare. The phone was answered right away, and when I said I needed the car to arrive at the house between 12:15 and 12:30, they said, 'How about 12:20?' They were THAT precise! Excellent! After the appt was made, the Uncrabby Cabby kept in touch by text with a confirmation, followed by another text to include the name of the driver and his direct phone number, and then, on the day of pick-up, another text to let us know the driver (a well-dressed and pleasant fellow by the name of Stanislaw) was on the way. He arrived a few minutes ahead of schedule, and sent another text to let us know he was outside. He came in a big black car, very clean - even though it was the middle of winter, it was nice and shiny with no salt on it or anything! It didn't look like a taxi at all! Except for the special license plates. He parked the car, then got out with a big, warm, genuinely friendly smile and hello (he even waved to ME, even though my husband was traveling alone, and I was just standing at the front door to see him off) and opened the trunk for my husband to put his luggage inside. After arriving at the airport, when my husband called, he said the ride was very comfortable and clean. It costs $45 for the 10 mile, 25 minute trip, which I think might be a few dollars over what the yellow taxis charge, but you know what? When you think about how much your trip costs, and how important it is to get to the airport on time, I think it's worth it. Your entire travel plans rest entirely in the hands of whatever taxi driver you depend on to get you safely there and on time to the right terminal with no getting lost and no mistakes. I picked this company based on the other good reviews, and now that we've actually seen them in action, and how much more professional and CLEAN they are than all the others, I'm going to use them from this point forward. It's all about trust, and they've earned their good reputation. No disappointments. read more

What a wonderful experience!! My 93 year old mother needed to come to my wedding in Bartlett from Chicago. She can be somewhat difficult, as she likes to "chat" with a cab driver, and if he is not receptive, I hear about it...She LOVED The Uncrabby Cabby!! Great service both ways; thank you so much. We will refer you whenever possible! read more

I hired this service because I needed a ride with a convertible car seat. Very convenient that they keep in touch via text. Cars were clean and very nice. One driver had bottled water and snacks. I really appreciate that they were accommodating when I decided to arrive 4 hours sooner. read more

What a joke of a company. Used them to save a few bucks for first time. A. showed up 20 minutes late, blaming traffic. B. Did NOT call to alert us of tardiness, we had to call them 3 times. C. Took a totally F&%ked up route to airport, even after we suggested best route from our house. C. Driver was rude and unaccommodating not to mention argumentative. It was as if he just moved here and had no idea where he was going. I was going to click on 1 star, but that would be giving them too much credit. DO NOT USE THIS COMPANY!! BETTER CALLED THE CRAPPY CABBY USE A1-LIMO!!! .. and no, I don't work for A1, just been using them for years, well worth the extra $10. PEACE!! read more

I use this car service all of the time. The staff is extremely professional, reliable, and helpful. If you are in the Chicagoland area you should definitely use this service. Plus, if you get Phil as your driver, you will get the best music selection to make your ride enjoyable. Bottom line, use Uncrabby Cabby! read more

The cars and drivers are very good, but they dropped the ball on dispatching. I made a reservation over a week in advance for a very early morning pickup and received an email confirmation. Unfortunately, they left me at 4:30am without a ride. I called and the only thing I got was voicemail (understandable at that hour). I ended up having to drive and park at the airport. I'll have to keep looking for a decent car service read more

The absolute best cab service for families in Chicago - hands down! The drivers (Nancy and her husband) were early, friendly, helpful, communicative and just plain AMAZING. Phil was also amazing to talk with when our flight was cancelled on our way to Chicago and we had to reschedule our pickup. Super accommodating team and staff. If I could give 100 stars, I would! The price includes 20% tip and we ended up tipping more because we were so impressed. They really take the "Uncrabby" part of the "Uncrabby Cabby" seriously because they were very friendly! Will definitely use your services again when we come back to Chicago! :) read more

I use this service exclusively for my business trips. They're always on time, which is really important to me. The staff is also very friendly. I especially like Phil! So far I've had only good experiences and I can't recommend them enough. read more

We started using Phil and his team when we arrived in Chicago. I can't say enough of how great their service is. They do a fantastic job and always arrive on time. Very professional and we highly recommend them. read more

I have been using Phil and his crew for over a year and they are an excellent bunch of people. Every time I have been picked up the driver has been on time and friendly. I travel weekly for work and I need a company that is reliable and flexible due to flight changes that may occur last minute. This has happened a couple times since using their services and they have been nothing but accommodating. Its nice to have a company where the drivers are friendly, helpful, flexible, as well as the fares being affordable. I have enjoyed their service so much that I have recommended them to co-workers and my family for their needs. read more

This was the first time using Uncrabby Cabby and they were totally professional from start to end. I needed a taxi with a car seat and Phil was able to help. The driver Nancy was super accommodating and even had toys available for my son to play with during the ride. They sent a text prior to arrival. Would definitely recommend this company. read more

Had a great experience using them. I reserved over the phone the morning of my departure (I was coming back to O'Hare then traveling to S. Elgin). I was quoted $55 which was fair. As soon as I landed I got a text saying the car was there and for my to call or text when I was at bag claim exit door 1D. Walked outside and then a black town car was there in 2 min to pick us up. Phil was the driver and very nice. Ride was clean and luxurious. Overall great experience and way worth it over a cramped, uncomfortable taxi. read more

Convenient, easy to schedule, and Greg was a great driver. This is now my goto when I need door to door transportation in Chicago!

This company takes so much pride in their excellent service. I would recommend them to anyone who travels frequently. I used them for large and small group pick ups to and from the airport. Phil, the owner, does a great job at accommodating your requests and is very responsive. The camp I ran was a music camp, and they dealt with string instruments well. They're not experts with string instruments, but definitely were very open and willing to take my recommendations on how to handle them, and we never had any issues. They have sedans and SUVs, all very nice looking vehicles. They keep them fresh and clean, provide you water, a charging station. It's really outstanding service with competitive prices. read more

I'm a big fan of Uncrabby Cabby. We needed a way to get to the airport with a car seat for our toddler. Booking by email was easy. Our driver, Alexander, arrived right on time in a clean black Lincoln Towncar. The car seat was well installed for my little one, and there was plenty of room in the back for me and my husband. On the return trip, we booked the day before and they were still able to accommodate us. Alexander was in touch with us before we got to the curb, and we barely had to wait before he arrived. At the end of each ride, they accepted our credit card by smart phone. Would definitely recommend! read more

I have been using Phil and his team for over two plus years. They do a fantastic job! Professional, friendly and great service. They have taken me for many trips for work and respect when you need to be on a call. I have also used them for family trips to the airport. Never have had an issue. Always professional and friendly. You can't go wrong with this team! read more

Great! Very professional and clean, he was also very cheerful and friendly despite having to pick us up at 5 in the morning. Would definitely use again! read more

Like the best parts of Lyft or Uber mixed with the best parts of a small business that's hands-on and all about personal touch. It was exactly what we needed. read more

Uncrabby Cabby was fantastic. Phil was great to work with. He is friendly, follows up quickly on requests and takes care of any last minute details leaving me with no worries. He took great care of our sales guys driving 12 or so of them from Olympia Fields to O'Hare and everyone got to the airport on time! I will definitely call Phil for any transportation needs I have in the Chicagoland area. read more

I booked this company to get to O'hare for a 6am flight. The driver arrived on time and was very courteous. The car was extremely comfortable and clean. My return flight was delayed and when i called Phil to let him know, he explained he was aware of the situation and had already informed my driver. Even after a one and a half hour delay my driver was very professional and courteous for my ride home. I will definately use them again for my next trip knowing it is one less thing to stress about. read more

Uncrabby Cabby is the only taxi service that would schedule a pick-up time. Every other cab service I called in the Chicago area would tell me to call back an hour before I needed a cab. Considering I needed to get several people to airports for outgoing flights, I couldn't risk booking a cab one hour before the pick-up time. Phil managed to guarantee me a cab with 24 hours notice. When I called back to request a 6-person pick-up (less than 24 hour notice) he ensured they had a ride as well. I then had one more last minute change and needed a third pickup for three additional travelers. Phil added another car and they arrived just a few minutes behind schedule. This is a great service and worth every penny. (Oh and they were incredibly patient and polite even when I was not.) read more

Nice guy. Very responsive! I definitely recommend Phil and his team if you need a lift to ohare.

This is my second time using the Uncrabby Cabbie. Both times were fantastic. Drivers were on time, texted their ETAs and were great drivers. What more could I ask for? read more

I am (embarrassingly) not usually a review writer although I base a lot of my decisions on the reviews of others. This time I felt I needed to share my wonderful experience when I used The Uncrabby Cabby. The driver was on time, communication was easy, the cab was clean, and he got me to my destination in a timely and safe manner. The owner?, Phil, responded promptly to my questions via and e-mail and phone. And let's be honest, the name and logo make you smile. I will definitely use them again the next time I am in town. read more

I used this company last year, and they were great. I booked them again a few weeks ago to drive my family and I to the airport, and no one showed up. No call, no show. We not only had to hurry not to miss our flight after waiting and calling them repeatedly, but then we had to pay to park at O'hare. We gave them the benefit of the doubt and thought perhaps there was a family emergency or the driver got the time confused; however, 3 weeks later, we have yet to hear anything from them. If you want to actually get to where you're going, don't use this company!!! read more

We started using these guys this past year and have been delighted with their responsiveness, friendly attitude and appreciate the reasonable pricing. After having them take us to and from both Chgo area airports, I phoned them recently to see if they would consider picking up our teenage daughters from a Chicago venue and bring them back to the suburbs. We normally would go in to pick them up but after a particularly demanding week were tired and not keen on spending an hour 1/2 in the car that late. When I called to see if they would do it, I expected a polite brush off and that was the complete opposite of what I received. They treated them as if they were their teenage daughters and agreed to do it, were there on time and the girls thoroughly emjoyed chatting with the driver when he picked them up. Compliments to a very service oriented team. read more

I needed quality, reliable, trustworthy, safe transportation from O'hare airport in Chicago to Itasca, IL. A business associate suggested I call on the Uncrabby Cabby. I emailed them the day evening before my flight and to my surprise Phil, the founder/owner of the company emailed me back almost immediately. I sent a follow up email with my flight info and Phil gave me his mobile # and said he'd have a car waiting for me when I touched down and that I should just call when I get in. I called the Uncrabby Cabby right after I got my bags and Phil showed up in a beautiful and comfortable late model vehicle (no crabs on it) and got me to my destination in short order. I didn't expect that kind of service from a local company in a place as big as Chicago, Illinois, IMPRESSIVE! I run a service company and it does my heart good to see a local business owner giving great service with a smile at a fair price. Great choice! read more

We used The Uncrabby Cabby for new year's eve. Our driver, Gregory, was extremely friendly and professional. He arrived promptly for our pick up to and from our destination. Their communication with us was excellent. We received a confirmation text, then a text with our driver's name and vehicle description, and lastly a text when he arrived. Booking the reservation with Phil was a very pleasant experience. We will absolutely use their taxi service again. read more

Used them to pick us up at 4AM to get the family to the airport. He was prompt and courteous. The driver was great, the car was clean and a very good ride. Got us to the airport earlier than planned. Had them pick us up also, texted them as soon as we landed and the driver was there five minutes after we got outside, Same driver as the one that picked us up. Our flight was delayed by three hours, yet he was there. I will use this company over and over again. Driver was very friendly. Don;t remember his name, I just remember he lived in Bolingbrook or Plainfield. read more

The best ride to the airport I've ever had. On time, easy reservation, perfect!

Absolutely love the Uncrabby Cabby. The reservation process was easy and the quote came back quickly. Our driver Phil was on time picking us up to get to the airport and bringing us home was just as easy. We had a message from Phil when we landed and with one phone call, Phil was there to get us within minutes. We didn't even have a chance to get cold. Our trip was terrible so Phil picking us up was like a friend happy to see you. If there's one thing I could suggest, it would be to take credit card payments online. This way poor Phil doesn't have to come back when my husband only gives him the tip. :-) read more

I have used them for trips to the airport on family vacations and find their service to be great. The car usually arrives 5-10 minutes ahead of schedule. Their drivers are friendly, courteous, and professional. The car is clean and roomy with plenty of space for luggage for our family of four. The ride to the airport is smooth and comfortable. The driver makes us feel like VIPs. Also, their prices are reasonable considering the high-end service you are getting. I highly recommend. read more

Mistakes happen, right? How a company handles them is what counts. After a driver mistakenly called the wrong number and didn't show up to take me to Midway at 5am on a Monday, Phil profusely apologized that the driver messed up. He suggested another nice cab company since he didn't have another driver at the time. You know what else he did? Offered to pay for my cab fare, which was almost double his fee. I got to the airport on time, and was reimbursed by Phil in a timely fashion. That is true customer service! I will not hesitate to use The Uncrabby Cabby for my future airport transportation needs. Thank you for true professionalism! read more

My husband and I had a good experience with this company. We had a 6 am flight with our 10 month old baby. The driver arrived right on time with a car seat installed. It is a nice option when traveling with a baby, so you don't have to either drive or lug all your stroller and car seat gear along to the airport. Friendly guy who made an effort to make us comfortable. Very clean car. I recommend. read more

We travel a lot and have been using Phil and his drivers now for about 3 years for airport service from Oak Park. We have had nothing by extremely dependable and pleasant service. The cars are always immaculately clean, the and the drivers are consistently professional and personable. Infinitely preferable to Blue Cab. read more

Alex was very accommodating! I would totally recommend this service esp to people who need transportation when traveling with kids. They provide car seats. read more