I have been using Janus travel since my honeymoon in 1997 and 33 trips later we still count on…read moreJanus travels for the best vacations. People ask, isn't easier to just to use a computer? No, mark Janus will always find the best price and best places. No one else will give you such service. If there is a problem, mark is right there with you to resolve it with you. It's that professional touch. If I can give him 10 stars, I would! Highly recommend them.

Mark was extremely helpful and straight forward with everything. He was able to get us a great…read moredeal on hotel and airfare for a multi-city trip. In this day and age people are so into the booking online. We are guilty of it too but sometimes you need someone with knowledge and experience to guide you and also have the ins and outs for deals. Thank you again Mark, for all your help.

We are multi generation clients of Diplomat. We have had the best service anyone can want or need…read more NEVER leave the country without Michael's assistance. Has always gone above and beyond for us. Cathy Beckman

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

They made book a group trip with my girlfriends so convenient. They managed and booked all aspects…read moreof our weekend to New York city it was so relaxing. We had everything from flights, hotels, dinner and even spa treatments. It was incredible and was so relaxing to have everything taken care if ahead of time. It was well worth it to use a travel agency. I will definitely be back!

I purchased and paid in full in May for a trip to Iceland for Oct 11-19, 2025. Unfortunately, my…read morehusband had a massive heart attack on Sept 6 and was advised on Sept 16 not to travel. I immediately contacted our agent to see if we could get a refund or at least a full or partial credit for a future trip and was told "no" since cancellation was within 30 days of the trip. No where in our trip info was I made aware of the cancellation policy. I am extremely disappointed that we couldn't make this trip and disappointed that there was not a better outcome.

We did get a refund after they had full payment for over 6 months. Also note this company continues…read moreto send out trip mailers for trips with the same cruise line and Never Mention NO Accessibility.

Everything went perfectly on my 2 AHI trips: Cuba (Afro-Cuban experience) and Croatia (Dalmatian…read moreCoast). Small groups (4 and 16); professional, knowledgeable, and personable tour directors; comfortable and efficient transportation; fantastic accommodations (hotels and beautiful small ship with only 19 cabins); outstanding organization and coordination of all arrangements, admissions, and connecting with the excellent tour guides; excellent meals. Nothing negative to say except that I would arrange my own flights in the future and pay for the airport transfers.

We just completed our third AHI tour and, like the other, was uniformity excellent. Interesting…read moreprograms, knowledgeable tour directors and guides and top-notch accommodations. Support staff at HQ are always helpful. Prices are reasonable. Highly recommended!

I can't say enough about John. One of my wife's co-workers referred us to John after John planned…read morehis trip to Italy. We had already planned 2 cruises for Italy and Greece. John worked on our airfare, hotels in Athens and Rome as well as tours in Athens and Rome and Italy transportation. The hotels in Athens were both fairly small "boutique" hotels. The pre-cruise hotel had stunning water views from our room and the 3rd floor restaurant. The tween cruises hotel in Athens had a rooftop restaurant that overlooked the Acropolis. The staff at both hotels were incredibly accommodating for all our needs. Heading to Rome for 4 nights pre-cruise John set us up with private transportation to the hotel and to the cruise port. Perfect. The Mascagni - wow - it didn't hurt that the hotel upgraded our room. Again. Wow. Such wonderful staff. As an aside - John confirmed each and every hotel, tour, car and flight with the companies the day before we got there. And that ends all of John's plans for us....or it should have. The last 2 nights after the Italy cruise we relied on my brother-in-law to book an Air B & B for the 6 of us. BTW - welcome to Venice - the city with no cars and the canal bridges all have stairs. So they booked a 3 story walkup. So...who comes through and finds us a porter and private water taxi for our 9am flight by talking to the Air B & B owner (in Italian) and making the arrangements that saved our butts? No it wasn't Superman. It was John C. John - from the bottom of my heart - thank you for the memories.

I'm so happy that my friend recommended John from Venus Travel to plan and arrange my trip to…read moreItaly. John was informative, answered so many questions, and arranged the perfect trip. We wanted to travel by train through Italy, and John made all the necessary arrangements and provided us with excellent guidance on our itinerary. One of our flights had a time change, and John texted and called to alert us ahead of time, which I really appreciated. Knowing we had John taking care of us made our trip stress-free!

Working with Lucille Kellippio at Best Travel has been an extremely frustrating experience. I…read morewould not recommend using this agency for any personal or corporate needs. In October, my boyfriend booked an international ticket through their corporate service for a company retreat - Lucille sent an email with flight details and confirmation. I booked a ticket on my own using his flight details then called Lucille to coordinate seats. We talked through the reservation and she confirmed that we had seats together on the same flights. Now in January, less than one month before we are due to leave, we find out that his ticket was never booked and the flight is sold out. Lucille did nothing to recompense for her mistake and the fact that we now have to take completely different flights. The reason people use travel agencies is to avoid exactly these situations. I realize that mistakes happen, but shouldn't there be some effort to make up for the mistake?

I've been using Best Travel for 20 years, mostly for business, occasionally for family trips, both…read moredomestic and international. I travel regularly, sometimes as often as once a week for months at a time. They're always friendly, accurate, and professional; I've learned to trust the accuracy of their bookings and appreciate how easy it is to get a live, knowledgeable person on the phone and book the flights I need.

I've been using this travel office for 20 years MARGARET never let me down she has the best prices…read moreon vacations on the last one she beat Apple Pay hundred dollars per person she's definitely recommend it if you planning on go to Mexico Dominican Republic or simply getting away

Worked with Marge aka Gosia to book an all inclusive trip to Mexico. She has a great deal of…read moreknowledge about the different types of expectations from each resort and has stayed at almost all the top rated golden apple resorts. We are truly grateful for her expertise and will definitely book all future trips through her again!

I have used this travel agency for many years now. They are very helpful in finding affordable…read moreprices on tickets and booking (Guatemala) and have excellent customer service.

We came and found the employees working here to be very friendly and helpful in booking a flight to…read morecentral america for my parents.

The owner is a nice guy. Ticket prices for korea and the Philippines, one of the lowest prices…read morearound. Bando Travel Agency is a good place to come to if your flying to Asia especially Korea, Japan and the Philippines. Ticket prices depend on season. If your stomach is particular make sure you order an american meal on the flight or you will be served Korean.

I had a completely different experience than that of the other reviews, but they may be outdated…read more Here is my personal experience: Honestly, I would give this company a 0 star rating if I could. This company does not go by its word. I have spent three long and stressful months going back in forth with a travel agent. The customer service is horrendous; the office hours are very short, and even on their open hours, they do not pick up the phone. The travel agent I have spoken with was incredibly rude towards me. He was not concerned about the customer's wishes, and overall not professional. They promised to purchase a ticket package for my family, but the deal is way too good to be true. Once I finalized my purchase and sent them my credit card information, they stalled for a whole month to make the transaction.After numerous attempts at trying to pay for my tickets, the travel agent failed to complete the transaction by the deadline date and I lost the opportunity to buy them. After wasting months of precious time, ticket prices were way too expensive and it was too late for our family of six to buy tickets. Even after trying to work a solution out with the company, they deny that it's their fault and will not take responsibility for their actions. Basically, don t waste your time on this company. It may sound like a stellar deal for their ticket prices, but they won't actually complete the transaction. I repeat, do not do business with them. It will be a horrendous experience