We went with Maverick to repair storm damage to our fence after our insurance company sent them out…read moreto do a second estimate. Since they were the recommended vendor from my insurance company, I figured that would be better and easier for everyone. Overall, they replaced what we lost with essentially a new version of what we had. There were no frills. The fence does the job -- it keeps our dogs in the yard. But I did feel like our experience could have been better, particularly when it comes to communication. First, after doing the initial estimate, we notified both Maverick and our insurance company that we'd be going with them. And after that, it took several weeks for us to get on their calendar and get the work actually done. OK, I understood that since we were not the only ones in the area with storm damage and all the companies we called said they were very busy. But then once the job window approached, we couldn't get any real clarity on when they would do the work. First it was Thursday and Friday, then it was Friday and Monday, then Monday and Tuesday. This was a bit of an issue because I felt very strongly that someone ought to be at home if we had people working in our yard. So I had to constantly rearrange my work schedule as Maverick's schedule shifted. Then the work finally started. On day one, the crew showed up, removed the damaged fence, dug up all the bases of the posts and poured new concrete. I didn't have many issues on day one. But on day two it happened to rain. There was no phone call, email or even text to let us know what was happening. I didn't know if they intended to come, not come, etc. and again was trying to juggle work with staying at home. I stayed at home all morning and just waited. Around noon, even though it was pouring rain still, the crew showed back up unannounced and continued to work. They did finish the job that day. One thing on the plus side that I did appreciate was that they put down some grass seed over the area they had to dig up and that has taken nicely in the time since then. Generally speaking, the fence is fine. But my issue really was the communication. In addition to the items mentioned above, when the work was completed the crew just packed up and left. No one came to the door to say they were done or ask me to come review the work. Nor did they provide any information about how we were supposed to be invoiced or pay the bill. They just left. We received no follow up call, email or anything. Weeks later we received a request for us to sign the check from our insurance company and an invoice for the remaining balance due. But absolutely zero communication between when the job was done and receiving the invoice. I did, however, receive an emailed statement reflecting a zero balance after I mailed in payment, per my request. So overall OK but I can't say I felt like I was well taken care of or that the company was trying to keep us in the loop at all. At least for me, that's a big deal, and I was definitely disappointed.

They didn't show up in the service window and I waited 4 hours before they got back to me saying…read morethey couldn't make it. They quoted me an absolute ridiculous amount of $675 for a repair I did myself for $10 and 10 minutes

Great company! They are good people and I am very happy to give them work. Work with them if you…read morewant quality in your home.

From the owner: Elevate Your Visions with ReSolve Construction Team. Your Trusted Partner in Building Excellence…read morewith 20+ years of building experience shared by our team. Let us ReSolve your construction needs.

Do not use the services of Rick Duane Nelson (Rick Nelson Construction LLC, Projects by Rick). He…read morehas no license to do any work in Minnesota. He was fine $10,000 by the Minnesota Department of Labor and Industry for working without a license which is as yet unpaid. On June 16, 2020, we gave Rick Duane Nelson $14,000 which he said he needed to buy materials for a deck replacement project he had agreed to complete at our home in Delano, MN. The check was cashed and $5,405.43 of materials were delivered to our home driveway. He promised us nearly every day for three months that he would come to start the project. it has been one year and he has never shown up. We have been unable to contact him since August 5, 2020. In looking into Rick Duane Nelson's background, we have found that he has been doing this over and over for many years. He has at least nine unpaid small claims judgments showing against him for the same scam and multiple other former "clients" who have not filed claims. He has been in jail for felony theft and forgery. Use him at your own risk.