Watched a guy tweaking out get his laundry paid for twice by staff even when he caused a scene and…read morecussed them out! He then proceeded to ask ME to pay for his drying and who knows if this man is violent if he has a weapon or what I asked for a voucher as well and was told next time tell him no. So put myself and my kid at risk by telling someone who's already been handed everything no? I'm sure that would've went well.

The lady that was in the laundromat did not tell me it was closed it was 8:30 and I put my clothes…read morein the washer and added the soap and everything and I told her the machine wasn't working and she told me the laundromat is closed but they close at 10. I'm not a person to make a huge issue but as a worker at least offer to help me when my clothes was already filled with soap. I don't care about getting my wash done I understand but the lady was not nice at all. She was very rude and acted like she didn't know english.

Machines have so many rocks that scratched my car and didn't wash or dry well. Never coming backread more

First off this is my favorite laundry place, the washers a big price is alright but today I am…read moreblown. As my cloths are done drying I smell this rotten odor. I thought it was my mistake and I left a used diaper but no worse. It was a used bloddy pad on the dryer. Im traumatized I dont know if I want to go back. Instead of sitting behind a desk the least someone can do it hourly clean and check up because that is disgusting and unsitary. And also to the customers, PAY ATTENTION TO YOUR FILTHY CLOTHS PLEASE AND THANK YOU

First thing I noticed was how clean it was inside. The detergent area on the laundry machines were…read morealso very clean! The lady there was so helpful & welcoming. Loved my experience here!

Card payments on machines? why thank you! They are open slightly later than most. Love itread more

This place honestly deserves its 5 stars. Just recently moved into the area and don't have a…read morelaundry set yet. This place is nice! Great staff, amazing music, A/C, vending machines etc. They have change machines that take up from $1, $5, $10, and $20. Every load takes me 30 mins to wash, then 25-30 mins to dry. I don't spend more than an hour and a half here. The washers in the photo are $3 per load.

I needed to wash comforters and blankets today, not a fun job. I haven't been here so I dropped by…read moreto see how much the machines cost. There was a nice employee there to answer my questions. I had a few issues but it all worked out. It was clean and easy. I will return in spring to wash blankets before I put away for next winter. The jumbo machines are 5.50 and the jumbo dryers are 25 cents for each 5 min. It took about an hour for each dryer to completely dry my large loads. They have change machines available to make quarters. There is also a machine with soaps for sell. 2/22/24

Good people always helpful comfortable atmosphere best in town I will definitely be there to do…read morelaundry again

This used to be a decent laundromat, but the current owner isn't repairing broken machines. Now…read morehe's lost two customers as a result. Don't patronize a business that doesn't put its customers first. We're not putting another penny in this guy's pocket.

I've become a weekly regular ever since I found out how much I truly prefer coming here to do…read morelaundry compared to my apartment building community one. It's always clean and although I don't always interact with the ladies who work here, they smile and keep the place very clean. Machines are always working and the prices are extremely fair.

This Laundromat is the nicest, cleanest and outstanding!! Michelle was so nice and helpful She…read moreexplained the whole process Her personality is warm and sweet !! Ines helped us too She is so happy and makes you feel welcomed. They offer to wash your clothes She was doing some loads for clients She was folding clothes with care and wrapping them safety in plastic bags !! I was amazed!! If you have large rugs or comforts to wash get down there and know will get your items washed correctly Machines are clean and sanitary We actually enjoyed washing here We will be back Try you won't be disappointed!!

Place is always clean and machines are always in working order. Change machines and soap dispensers.read more

Clean, neat, and everything in good repair. Not at all busy on a Saturday morning, too…read more The only downside is that they don't have any large capacity machines. So, you can't wash large items like bedspreads or sleeping bags. :(

This place is a game changer! There is some magic in these machines that make my clothes & bedding…read moresmell so much fresher and so much softer than anytime I do my laundry at home. I will never go back to doing my laundry again it's worth the investment to have them take care of laundry for you. As a busy mom it saves me so much time and energy to have Valencia express laundry take this task off my plate. Apart from that they are the nicest people ever! I could be having the worst day and when I walk I'm treated like a queen. Do yourself a favor work this into your budget and have them take that task off your plate, it's worth every penny and more! I will ever do laundry again after discovering them!

Customer service could definitely be improved Especially…read morewhen asking for assistance, I don't need an attitude or a tone when asking questions on the issue. The female worker was very unpleasant, One of their card dispenser was not working. It took our payment but the card did not dispense. It was jammed in the slot. Worker comes to give us a new card. Turns out the new card is invalid and does not exist, she never activated nor put the funds in the card, Gave us an empty card then saying she already given us the funds. Thanks for robbing 30 dollars. Won't come back here !

I highly recommend this place. It's the cleanest and most spacious laundromat I've seen so far…read more Lots of seats too so don't worry if you're bringing a bunch of loads. Also gotta love that they accept other modes of payment, not just the usual through quarters.

Use to like coming here before I a lot of machines stopped working. Been approximately 2-3 weeks…read morewith the machines not working at ALL. On top of that the staff needs the machines to get their work done. It's always a mess here. A bunch of druggies around always looking to steal. It's an inconvenience having their app with money and not being able to get a refund. I highly don't recommend coming here. Such a waste of time. A lot could improve actually.

I rarely write long reviews, but this laundromat absolutely deserves one especially because of…read moreAlonso and Griselda I drive all the way from East Palmdale to Quartz Hill every Monday, and the main reason I keep coming back is because of the outstanding customer service from Alonso and Griselda. From the moment you walk in, they make you feel welcomed and taken care of. That kind of service is hard to find these days, and it truly makes a difference. Alonso is always incredibly attentive and patient. Whether it's helping choose the right machine size, explaining how the payment system works, or making sure everything is running smoothly, he goes above and beyond every time. He never seems rushed and always takes the time to make sure customers feel comfortable and confident using the machines. Griselda is equally amazing. She is kind, friendly, and very helpful, especially if you have questions or need assistance. She keeps the place organized and makes sure customers feel supported. You can tell she genuinely cares about people and wants everyone to have a good experience. The laundromat itself is always clean, well maintained, and comfortable, but what really sets this place apart is the level of customer care. Alonso and Griselda create a welcoming atmosphere that makes doing laundry something most people consider a choreactually pleasant. It's not easy to find a business where employees consistently provide this level of service, and it speaks volumes about their professionalism and work ethic. Because of them, I choose to drive the extra distance every week rather than going somewhere closer to home. If you're in Palmdale, Quartz Hill, or surrounding areas, I highly recommend coming here. You'll not only get your laundry done efficiently, but you'll also experience genuinely kind and attentive customer service from Alonso and Griselda Thank you both for always being so helpful, professional, and welcoming every Monday. It truly does not go unnoticed, and it's the reason I keep coming back week after week. One suggestion for the owner it gets really hot in there in the summer.

Beautiful place, nice and clean, change machine available! Good price and many different size…read morewashers.