First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

I'm grateful this company took the call from triple A when I was stranded almost 300 miles from…read morehome. They have extremely clean trucks and try to make accommodations for the customer if you're riding with them. My driver Jesse was very friendly and went out of his way to make sure me and the car got back safely.

Jesse was such a big help today. He listened and was kind and thorough. Will definitely recommend…read moreto others.

Wonderful, friendly people. They have a great turn around rate and the quality of work is fantastic…read morefor the price.

Usually I don't have any problems with businesses or restaurants, but this is the only place I…read morewon't go. I have been there twice. A little over a year ago I had recently gotten an old car for free that needed a good amount of work. After getting an estimate I ended up talking with the mechanic who looked at my car. I was getting the run down on the car when, right in front of me, he shouted, "Looks like we'll make our week's pay on this one!" into the garage to a few other mechanics. I know he was just joking, but that's not a great way to treat your customers. It made me feel like he was trying to rip me off.

Let me set the scene...Christmas Eve 2025 after dark, as my lovely husband is driving home down…read moreI78, he so graciously found a large portion of someone's tailpipe they unfortunately left behind in the middle of the highway. Well, in a blaze of glorious sparks, he had to pull off to the side of the highway (which is a feat in itself let's be honest). As he gets out of the car to try and see what the actual F is going on he realizes that the vehicle has sprung a leak but unsure as to where it was actually coming from. After a little bit of fenagling he was able to unjam the offending object from under the car to see that it was up close and personal with the transmission and we now have a rather large issue. Luckily, he was able to limp the car to the next exit/gas station and able park it out of the way, but things were only getting worse. Now comes the realization it is after hours on a big holiday eve... and we also forgot to reup on our AAA subscription (my bad I will be getting on that asap). However, after a few phone calls and some google searches, we came across the listing on Yelp for Kaufman Towing with the holy grail of labeling of "open 24hrs". Within 30 minutes of finding the phone number and making the call we have the car parked in our driveway to wait another day to deal with it and the insurance. They were wonderful people, and the wait was microscopic compared to most as well as the price. They saved our butts and will definitely be saving their number on speed dial because with my husband's luck... we very well might be a repeat customer if not the best. Thank you, Kaufman's Towing!

Absolutely amazing. Very kind driver and amazing overall service. They treat you like family…read more He had to tow my '88 f250 long bed home for me after the electronics failed mid drive. Got quoted over 2 hours from another company who was local that my insurance company assigned to me. Got reassigned to Kaufman towing and they were to me in 10 minutes! I cant tout enough about the overall service and kindness of these people. Use them for your roadside needs! You wont be disappointed!!!

Joe Mays Towing came to my home in the middle of the night and towed my car from the parking lot…read morewithout cause. I've parked in the same spot every single day for the past two years with no issues. I got home from work around 8 PM, parked as usual, and when I went outside at 8 AM to leave for work, my car was gone. They towed my vehicle 10 miles away and then charged me $300 to get my own car back. The person who claimed to be the manager was extremely rude during the entire interaction. He told me my car was towed because my permit "wasn't shown," even though it absolutely was. He also admitted they towed another car because the permit was "hidden," which tells me they are not even properly checking for permits before towing people's vehicles. When I questioned their pricing, he said that if I needed a tow from the side of the road it would be a "different rate," but refused to tell me what that rate even is. Completely sketchy and suspicious behavior. The fact that they can't or won't provide the standard roadside tow rate raises more concerns about the legitimacy of the $300 charge. I also asked for an itemized receipt and proof that my permit supposedly "wasn't there," and they refused to provide either. That alone says everything about how they operate. This was completely unnecessary, stressful, and expensive--especially when my permit was visible the whole time. Their behavior shows a lack of care, professionalism, and accuracy when towing from residential areas.

I called AAA and Jonathan from Joe May's was there for a tow within 10 minutes. Nice guy, nice…read moreservice. Thanks fellas!

Dustin came and towed us off the interstate. He is the BEST tower ever! We were blown away by his…read morekindness to our kids and his efficiency. He also charged us a very reasonable price. Highly recommend!!

Needed a tow in a Friday after 5pm. The car was on the flatbed in less then 30 minutes from calling…read morethem. Bill was great! He was super friendly and helpful! Thank you so much!!