I wish 0 stars was an option. The property managers are completely ignorant to all laws in the state and just incompetent. They act as though they own our property and we rent from them, they talk down to us and god forbid you argue or talk to them the same way, because they will accuse you of harassment and play victim. They do everything in the name of 'property value,'I can assure you the only thing that will bring property value down in our development is the fact that we have Clagett. When we begin the process our 1st choice is anything without a HOA, I'll literally pay an obscene amount to not live in one again. If for some terrible reason I end up considering an HOA development again, the 1st question I'll ask is who manages it and if it is Clagett we will not even bother looking at the house. read more

Clagett Management - Clagett - Property Management Near Me - Martinsburg, West Virginia

It is not a very well helpful HOA management company. This company is not doing much for this development and all I hear is the developer is responsible. read more

Clagett management is a collective of possibly the worst people in the home management people. Terrible service, awful communication, and all around pretty garbage human beings. I wish this wasn't true. They don't do anything they say they're going to do, except collect fees. They don't enforce serious violations of the HOA, and do not provide the services they claim to. I wish they weren't inbred into our HOA, as even though our entire community wants to get rid of them (with many expressing death wishes upon them... yeah that bad), we can't seem to get rid of them due to some relation on the board. When speaking on the phone, they are condescending and refuse to admit their own mistakes. They deserve to be bankrupt and I hope their business fails. read more

I am leaving this review in hopes that something will be done to rectify the situation here at Tabler Station Manor. For the past 3 years we have lived in this community. Myself and my family take care of our little piece of property, however the HOA does nothing, absolutely nothing to upkeep this property. We have reached out to Erica on multiple occasions only to be ignored or stonewalled. My concerns are as follows... In the past 3 years, Clagett management, and their property manager Erica have been asked about the amount of trash that is blown into our yards from other residents, were ignored when we ask for a solution. We had to beg for someone to come mow the grass in this neighborhood when we moved in because it wasn't cut for almost a year. Moreover, something affects everyone.. There are potholes the size of a small car at the front of the entrance. All in all it is safe to say that Erica Alsberry sucks at her job. She targets nice, hardworking people while omitting all the real positive changes she could be implementing. read more

This is the worst management company I have ever seen. There are too numerous to list violations in Inwood Village townhouse. They do nothing! I've sent emails with pictures and nothing. I don't know who the head of this company is, but you need to fire everyone and start from scratch.​ read more

Do not use Clagett Management unless you want properties that look like this. This home has looked like this for the past 11 years Heather from Clagett Management has managed our HOA. They are beyond unresponsive to complaints. All they do is mail letters and hope that the homeowner complies. They ignore all of the governing documents that require them to remediate these types of homes and flat out laugh homeowners out of HOA meetings. Our entire HOA is up in arms about their lack of management and in response to all of the complaints they have started deleting people and their posts from their own homeowners association social media accounts. I would strongly discourage this business unlike you like rodents, stress, and legal fees. read more

Clagett Management - Over grown, unmainted property with broken garage door and a plethora of cats - Property Management Near Me - Martinsburg, West Virginia

Management is great at sending violation letters, but that is the extent of what they do. In an email communication are manager even stated I am contracted to send letters. They have contracted the worst lawn care service. The front of our subdivision has trees with these horrible ugly dying plants sporadically thrown down. Weeds are coming through the asphalt. I would highly recommend finding a company that cares and isn't just interested in collecting violation fees. read more

This is the worst company I've ever had to deal with. They don't communicate or share important information when necessary. Nothing gets done in a timely manner. The subdivision manager is dishonest, rude and clueless about the neighborhood. I suggest staying as far away from these people as possible. read more

Clagett Management has been exceptional in their care for their clients and in their responsiveness. Special thanks and recognition to Marla Elkon for her patience, professionalism, kindness and excellence. read more

The worst. If I needed a property management I would not choose them. They have contracted the worst lawn service to cut the grass. Not sure what they take care of. Our HOA is now $400.00!! For what?! Outrageous! read more