Before coming for a visit, a loved one with severe allergy issues arranged for mold tests to be sent to my house, although I didn't think it was needed. The 3rd-party lab results suggested I had very elevated levels of mold in every room of my house! I immediately sought to get quotes from Home Advisor for having the problem fixed. John communicated clearly, arrived promptly, and perused the lab report and its pictures of the petri dishes that supposedly captured mold. He then conducted a thorough inspection of every room of my house--sinks, showers, basement pipes, etc., as well as a close look around the exterior of the house, including suggestions for preventive measures unrelated to his industry.
John did not find any evidence of excessive mold and told me that in his experience, those petri dish tests were unreliable. Very nice news for me, but what makes this a 5-Star review? He could have tried to scare me about my mold numbers and tried to pressure-sell me into expensive testing or sanitization services. I have to laud someone who is working very hard to get sales but has the honesty and integrity not to slyly upsell someone on products and services they do not need. read more