if there was less than one star i would give it. they over billed then changed it when i…read morechallenged them. they are rude and inattentive to customer needs. they are unresponsive and impossible to communicate with. run away from this group

Crooks, never use They lie and rip you off for more money…read morethan what they quoted you to do the job. Also they use a tactic on their equipment. When you ask them to remove the equipment. They will tell you that they have no one available to pick up the equipment at that time. So they can charge you more. Look at their reviews, Im not the only one

We are so grateful to Lance, AJ, Eric and Santos! We are moving out of state next week, and the…read moreteam set up an immediate appointment to install a new system when we didn't pass our radon test. They did an amazing job! We have 814 square feet of crawl space that had to be completely enclosed. It was a big job, but they finished in a day! Everything was covered and cleaned after. They were very friendly and very professional. 10/10 to Aqua Lock.

I am passing on my negative experience with Aqua Lock Mold Mitigation. Not ever having any…read moreexperience with doing Mold Mitigation I went into this naive. My anticipation was more based on the fear that is out their of having Mold. Our experience started with a major water leak because of repair in the street by the Louisville Water Co that caused the breakage of a upstairs toilet hose because of a hydraulic surge in the piping when they turned the water back on. The water was turned off within 20-30 minutes but water flowed from the 2nd floor all the way down to the basement. A remediation company was called in and started the removal of water soaked materials. When the insurance company was called it they approved the tear out of the materials that received damage from the water. The tear out exposed the existence of preexisting mild mold presence on studs and joists. We contacted Aqua Lock at the recommendation of a realtor. Got the quote inquired the process and the time it would take to accomplish the mitigation process. Because we were pressed for time I proceeded with Aqua Lock. My anticipation from the fear out there that they would arrive all suited up and with breathing devices. NOT!! Two guys showed up and all they had was two gallon containers and two spray bottles. Inquired about the not having any protection PPE they responded that they do it all the time and have not had any adverse effects from it. They proceeded with the mitigation and ALL they did was spray done all the areas with occasional wipe down. They finished with in an hour. The charge for this was $1956.00 I also got a Radon Mitigation quote from them and it was $1465 which would require much more time, materials and equipment than an hour of spraying. We had another company come in to do the Radon Mitigation that also did Mold Mitigation and discussed the situation with them and ask what they would of charged for the same service. They gave me a budget quote of less than $500. Sent an email to Aqua Lock about my surprise of the discrepancies and looking for justification for the cost. All they could give me was that they have a 10 year transferable warranty on their service. NO HINT of any compensation for their price. My recommendation is to shop around and ask a lot of questions first before proceeding with having the service done. All the people at Aqua Lock were friendly and good to work with just I feel that I got taken on the service. Hope this is helpful and saves you the disappointment and money we experienced with Agua Lock Mold Mitigation!!! We were disappointed with Aqua Lock not on the service but on the cost of $1956 for the hour service (basically only spraying down the infected areas) that it took to provide the Mold Mitigation. Then after finding out from another provider that they would of done it for less than $500. SHOP AROUND!!! We were naive and shame on us for letting this happen to us!! Called for justification of the price and basically all they could tell me for it that it comes with a ten year transferable warranty and others do not.

Servpro of South Louisville specializes in Fire and Water damage restoration. We also offer carpet…read morecleaning, air duct cleaning, bio hazard clean up, document drying and much more. We are an IICRC Certified Firm and a Certified Technician is on every job. We are a preferred vendor for most Insurance Companies. Emergency Service is available 24/7, 365 days per year.

DO NOT DEAL WITH THEM! I called and scheduled an appointment…read morewith Eclipse Roofing a week in advance. The day of my appointment I waited all morning so I would be available for my appointment at 12:00. At 11:30, Tre messaged me to say he was delivering materials to a job site and that he would need to reschedule. He didn't even have the courtesy to call me in person! I wasted half of my day just to be stood up by a company that apparently doesn't care about their commitments or their customers. If this is how they treat you before hiring them I would hate to see how they treat you afterwards. DO NOT DEAL WITH THEM!

I had to have my back porch repaired, which involved replacement of an old shingle roof with one…read moremore appropriate for a low slope/flat pitched roof. Also, major repairs done to the water damaged edge of the porch where water seeped behind the gutter and facias after a "Chuck in a Truck" contractor Didn't connect the gutter guard properly two years prior. Eclipse gave an estimate. Communicated well. Addressed concerns and questions during the process. Invoiced after the work was completed. Repairs were excellent. Way better than expected.

We were fortunate enough to find Rodriguez Cleaning & Restoration Services for our home duct…read morecleaning. The technicians were polite, knowledgeable, efficient, thorough, & timely in completing their task. We only needed the house vents cleaned because I have asthma. However, other services offered are carpet cleaning & water damage restoration. I highly recommend Rodriguez Cleaning & Restoration Services

Top notch service, communication, value, great/knowledgeable staff, excellent work. Best of the…read morebest! Don't shop around, just call them!

Confused customer: Began using Service Master in 2009. From that date forward, have been a loyal…read morecustomer. Always pleased with the cleaning of our carpeting. Called recently to schedule a day and time for carpet cleaning. I was told to call back the following week, which I did. I have called at least three times, and was told I would receive a return call to schedule a day and time to have our carpeting cleaned. The scheduling person never returned my call. I am totally confused. No one has ever called to tell me why I was no longer welcomed as a customer at Service Master. I do not appreciate being ignored. I would like to know why, as a loyal customer, Service Master no longer wants our business. Please help me understand. I am, as I said, a confused customer.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

Amazing work on my rental house that had excessive dog hair and dirt in the duct work and stank of…read morewet dog constantly It's amazing how wonderful it smells in the house now I'm using them again and on all the houses

They DESTROYED my wood floors and refuse to fix or repair. They are bully's and completely…read moreunprofessional to women. Beware they do NOT have 100% satisfaction or repair. It's all LIES. Horrible service. Over priced and awful work

We were recommended to this service by a plumber from Drexler who replaced our pipes after…read morebasement flooding. They tore out all drywall irregularly 3 ft up including areas not affected by water. They did not clean up after themselves and tore out drywall opposite the water damage. They removed drywall from half of our basement that didn't need to be removed. We have not filed a complaint because it was our mistake to not be there to supervise or know better. I would not complain now but they keep sending us cards for future service. I strongly recommend not using their services unless you supervise their work. They have cost us thousands of dollars..Buyer beware.

We hired them and they really messed up the job. When we politely asked them to do better work they…read morerefused to honor the warranty. They are rude, dishonest and don't do a good job. I would run and not just walk away from this company.

I'mma keep going here. I can't recommend them enough. Dennis sent a tech out during this heat wave…read morecause our AC was out. The day I called, within a couple hours Dylan arrived. He figured out what was wrong and fixed it within the hour. Always a pleasure. I don't like giving out money but so far Square It Away has been worth it

I will not engage in a public dispute and out of respect for your workers I will say they came back…read moreand finished the job without complaint. If you smelt marijuana it's because I'm 100% disabled and choose that over narcotics. The original carpet change was requested because I just purchased the home and it had an animal smell. As for the padding, that's another story. You did say you could start on the 22nd and even promised to send additional contractors in advance for the estimates. You didn't decline my projects, you were incapable of completing them. Countless text messages requesting info were ignored. Reviewing a business based on my experience is not wrong. Attempting to defame my character online may just be liable behavior. I am glad you have many satisfied customers, just wasn't my experience. I wish you and your company well, it's just important to not over promise and under deliver, especially when you knew you had me in a vulnerable position. Good luck in the future. I added an additional empathy star to your review. I

I accidentally gouged a part of one of my paintings when packaging it, and found this company via a…read moresimple google search. This is a very professional company and they did a great job repairing my painting and prepping it for me to repaint it. They were completely upfront every step of the way. I highly recommend Art Recovery Technologies of Greater Kentucky.

My experience was not good at all. Exchanges were polite by email and phone when 1st reaching out,…read morebut that changed when I showed up with my paintings. I left and went with someone else to fix them even though they were not my 1st choice from google search.