I called on a Sunday night and received a call back within 5 minutes. I requested non emergency…read moreservice as I had an alternate heat source so although it was urgent (no hot water) I did need it repaired. He came out Monday and with the help of pictures I sent he pre-addressed the issue and after showing me the issue (I completely missed the broken wire). He had to order the part via the OEM for this older gas furnace but returned when promised and replaced it quickly. Also pointed out that I had a little critter that enjoyed stealing our sunflower seeds and making a home in the control panel. He cleaned that out and inspected for damage. He pointed out issue that should be addressed in the near future but his price was as promised. Very polite and business like, I would recommend him based on my experience with him.

Called numerous times. It wasn't an 'emergency per se', not then at least. And since we'd done…read morebusiness before I just figured he was busy. So I waited a day. Called again. Twice. No reply. Could have even just sent a text stating too busy or whatever. If you're busy or even just don't want the job just say 'I'm really jammed up right now" instead of ignoring what has now turned into a major problem. Previous customer. Had a note in my address book that this is THE guy to call. Apparently not.

Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!

Very friendly. Completed the work in a timely manner. Having him come back for another job.read more

Decided I didn't want to use this service. Asked to be billed. DEMANDED that I give my credit card…read moreinformation or he'd call the cops. Told him again to bill me. Once again threatened with cops. Offered him $160 in CASH. Told me it was $180. Gave him the cash. He called me a fucking dyke. And then yells it at me. Basically stole my money and then proceeded to insult me. Would not, under any circumstances, suggest connecting with this person. Also threatened me with a law that didn't apply, so must not be the first time he's done something like this to a customer. Steer clear. ADDENDUM: Called the cops on me for harassment. Officer Carter, specifically. Threatened by a fucking dyke who doesn't have his address but he has mine‽ Christ on a cross.

Exceptional HVAC company, high quality install, reasonable pricing…read more They shared when they would arrive and were right on time. Install took the exact time they previously shared with me. Definitely the best AC company in Keene!

Triumph installed all my new ductwork for my furnace. It was a tight space to work in. They did an…read moreexcellent job! They were professional, polite and did excellent work for a really great price. I would reccomend them to everyone.