1. Clarity Glass

    1. Clarity Glass

    0

    West Jordan, UT

    Clarity Glass

    5.0 (3 reviews)
    Open Open 24 hours

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    1 year ago

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    Michael C.

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    11 months ago

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    1 year ago

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    Clear Choice Windows

    Clear Choice Windows

    4.2
    (5 reviews)

    Jason at Clear Choice Windows Utah replaced 6 windows in my house. However during the work he had…read moreordered the wrong size for 2 of them and he did this 2 times. In addition he found that the frame on one of the windows was cracked and needed to be replaced so he ordered a replacement. This whole process started in May 2022. In August he finished the replacement except for the cracked frame. The window are fine and I paid him for them. However I am still waiting for the cracked frame to be replaced which he said was ordered in June. Since I paid him at the beginning of August he no longer returns phone calls or text messages and it will be October in a few days . If it wasn't for ghosting me after payment I would have provided 5 stars. Very poor customer follow up.

    Jeff and his team were fantastic. First of all, he will ANSWER THE PHONE *GASP!!!! I know that it…read moreis difficult to find people that will actually answer their phone (I never understand that), but this company was very responsive. Their bid came in pretty much the same as another company, but Jeff just seemed like a good guy. No sales tactic, just basically, this is what we offer, this is the cost, this is what we will do, etc. And I HATE pushy sales people. First bid, finial measurements, and installation he arrived early each time. We had 10 windows and a sliding glass door that they installed, took Jeff and two others a little over 6 hours for the whole thing. Any future work I need, I will for sure contact them.

    Sawyer Glass Company

    Sawyer Glass Company

    3.4
    (16 reviews)

    Big Disappointment. Long-time customer with Swayer (glass…read morereplacement, screen repair and large mirror install projects). But this last project installing high-end frameless sliding glass shower doors in two shower over tub applications did not turn out well: a $6800 investment for two shower door applications. Initially water under the doors the full length of the tub. I went back and they gave me clear plastic water dams to install under the doors. That stopped water flowing under the doors in the middle but leaks at the corners still were a problem. It would appear that perfectly straight glass door sides with plastic edge trim don't perfectly close gaps found in slightly imperfect tile walls. After multiple trips, additional suggestions of trim adjustment and additional caulking we still had leakage at corners. At the final trip back to the shop the personnel were clearly not happy to see me. Note that never once did they offer to come out and see what was happening with the $6800 doors. Was only told that they never had problems with leakage before. I was given some additional edging and sent on my way. Certainly not the type of service one would expect from a full-service glass shop. I suggest folks in the market for high-end product expecting follow-on customer service should look elsewhere.

    Unbelievably bad service. I went in with two small simple projects, and was treated more rudely…read morethan any customer experience I can recall. When I asked about basic glass edge finishing options I was told that, "Most people usually research things before they come in". It seemed to bother this guy that I wanted to do business with him from the moment I walked through the door. When I asked if he had a problem with me, he told me that maybe he's "just a grumpy nasty guy". No apology, no answer to the questions I had. I left and went elsewhere. Hopefully this dude was just having a really rough day and wouldn't normally treat paying customers like they are worthless.

    Clarity Glass - glassandmirrors - Updated July 2026

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