I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

If I could give 0 stars I would. I came to evaluate my child for snoring and Dr Liu claimed that…read morethey were the largest most inflamed tonsils (grade 4) he's seen and that we would absolutely need surgery to remove the tonsils and adenoids (despite my son having no symptoms) - he then immediately left the room and did not answer any follow up questions. His nurse then proceeded to rush me into signing up for the surgery and scare me with random facts. I later went to a second opinion at texas children's hospital where they said that he did not even have grade 2 tonsils - and they xrayed his adenoids and found no enlargement. I believe Dr Liu and staff are con artists. The hospital confirmed we are not the first to experience this. I hope no parents let this man fool them into unnecessary procedures for their children.

Providing great service and knowledge about all the options available to correct any hearing loss.read more

All I have to say is that this place is GREAT! When I went in to get my hearing checked everyone…read morewas polite, caring and compassionate. They talked me through the whole process and explained everything to me from the testing to the insurance. I was told I needed a hearing aid and they told me it could take about 2 weeks to have it made and sent back to their office. They called me today and told me it was ready for me to pick up and it only took 5 days! If you need your hearing checked or a hearing aid, this is the place to go!!

This guy is beyond amazing. I'm a 50 year old woman with a lifelong hearing loss. I have never…read morefound anyone who can Program a set of aids like Barry . I was once wisely told;" its not your aids its the fitter". I believe in that!-- after 25 years of hearing aids. If your anywhere close to this guy you need to use him!

From the owner: Our business specializes in the dispensing, fitting, and adjustment of hearing aids. We always…read moreprovide free hearing tests. We offer top of the line hearing technology from the industry's leading manufacturers. Clients can experience a take-home demo of our hearing instruments. We offer a 60-day, 100% money-back guarantee. Financing is also available. We clean and repair hearing aids of all make and models, and carry a wide selection of hearing aid accessories and supplies available for purchase.

Great doctors but horrible office staff. The office manager has a terrible attitude towards…read morepatients. I am leaving this doctor after 25 years because of the horrible staff. They have gotten too large and don't really care about their patients any longer.

The front office /billing is terrible. They sent wrong codes to Quest and Medicare won't pay due to…read morethe wrong codes- Stay away, they don't even care enough to call Quest and fix this

It's rare that I'll return to the same doctor where I felt the visit went nowhere... well... we did…read morego back. It's kinda of challenging finding a speciality doctor anywhere BUT here. Glad to know that the Dr we saw tries all the nasal sprays.. so he knows first hand how to make a child feel comforted! He also doesn't push surgery first. Much appreciated! We finally found one that works for now... unfortunately, the Dr wasn't willing to give a sample without taking the prescription with it. Glad it worked out in the end.. but still... should not have to feel pressured to invest in a medication that doesn't work for the child. Also, why do they recommend having speciality meds sent to a specific pharmacy when I can use the one I have?!?'

I went in three different days at different times of the day for appointments. The shortest wait I…read morehad was an hour. At the second appointment I was told I needed extensive surgery without trying any other approaches. I went for my preop appointment and waited over two hours. I finally gave up and walked out. The lack of respect for my time made me wonder if they had any respect for my health. Why rush to immediate extensive surgery? Why make appointments if you can't hold appointments?

Denise and Kelly are not only great PR people their work is superb. Never have I called for an…read moreappointment that it hasn't been prompt. Excellent service. Can you hear me now!! if not Call New Sound Hearing The Woodlands Regards Morgan New

I had a hearing test at another facility with another company and it was not a pleasant experience…read morenot was it feasible to get assistance with them. It almost turned me away from getting the help that I need and rely upon a still non-existent VA appointment. I took a chance on a card I received in the mail from New Sound in the Woodlands. I am so glad I did. Kelly was a true understanding professional who did a complete hearing assessment, gave me detailed information and personal attention. After finding out that I could finance them for a whole year at 0% and that my insurance would cover $2000 of the total cost. It was a done deal. Kelly did a custom fit and custom adjustment that fit my hearing loss perfectly. I have had my hearing aids for a week now and it has been such a revelation of the depth of my hearing loss that I am ecstatic about the things I can hear now. I hear birds singing when I walk to my mailbox, I can hear my turn signal ticking in the car, I hear the faint beeping countdown on my alarm when I walk in the house not to mention not disturbing my neighbors when I watch TV because I can hear it at normal volumes. My wife does not have to yell at me to get me to understand what she is saying. I no longer have to stand idly by while people in my group hold conversations because I can now hear what they are saying. I can go to the movies and theater and enjoy the performances without saying, "What did they say?" to my wife. I can fully recommend New Sound Hearing in the Woodlands for complete, professional, and courteous care when it comes to helping with a hearing loss. Thanks Kelly and Denise for giving me back the joy of heaing.

Always on time to start the appointment and everyone there is extremely nice and effecient.read more

My apologies I am horrible with names.. My son 2 years of age, visited this office for hearing…read morescreening. we have struggled with ear infections and already been through one set of tubes. we are on our second go around with the tubes and visiting the audiologist is required. Knowing my sons history and how it has never been successful the clinic staff were very patient and caring for my child from the front desk associate to the two that administered the screening very kind and knowledgeable all around. I recommend this facility for any younger children having a hard time getting an accurate result. This clinic staff has exceeded my expectations with above and beyond kindness and knowledge!

I have been coming here for about 8 years and it's the best service of any one I do business with…read more I can't say enough about the service here and my Phonak hearing aids are great. I've had those for about four years and they're wonderful. I would highly recommend to anyone to use this business for your hearing aids.

From the owner: At The Woodlands Hearing Center we understand your busy lifestyle and want to help you make the…read moremost of it. We want to make sure you never miss a memorable chat with your grandkids, an important conversation with a colleague, or the punchline of a friend's joke. With improved hearing, you'll be ready for all of life's best - and often unexpected - moments. Discover today what we've accomplished for so many others in The Woodlands, TX who were experiencing hearing loss. Through our hearing aid services, we've helped them regain control of their lives. We can help you, too. The Woodlands Hearing Center can provide solutions to help make speech clearer through highly sophisticated hearing technology.

Corie was very pleasant she greeted with a wonderful smile I love the atmosphere . Cassie was…read moreawesome and she helped in every way. She answered all my questions and found the best offer for me. My experience there was great . I would recommend them to any and everyone.

Great friendly service, very knowledgeable on technology to improve my hearing would recommend to…read moreeveryone